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4.0/5 • Glassdoor rating


We are an award-winning outsourced sales agency, driving profitable sales for our clients for over 80 years.

Working alongside our extensive portfolio of clients to deliver long-term strategic programmes and shorter term tactical campaigns, we are the only sales agency in the UK to deliver integrated solutions across field marketing, contact centre and digital.

We have become the global market leader in outsourced sales and a leading contact centre provider.

Accredited with Gold Investors in People, our talent pool is made up of highly experienced sector and channel professionals.



Public or Private


Seats or staff



Over $5 bil.





Jake Roberts, Director

Year Founded


Countries of fulfillment




Contact information

01844 261777.

About CPM UK: Review and comparison

CPM UK is an award-winning outsourced sales agency and Business Process Outsourcing (BPO) services provider with an 80-year track record of generating profitable sales for their clients. 

Located in Thame, Oxfordshire, UK, and founded in 1936, they are a premier advertising, marketing, and media communications service.

This BPO company has a customer-centric outlook aimed at inspiring and influencing human behavior. Uniquely situated within the market, “we are the only sales agency in the UK to deliver integrated solutions across field marketing, contact center, and digital.”

Through decades of experience and success, CPM UK has Contact Centers located around the globe and offers various languages. Currently, the company employs 34,000 people and generates $11 billion in revenue

CPM UK Outsourcing

CPM UK goes to great lengths to put people first and nourish those relationships. 

Their goal is to do nothing less than create lifelong, happy patrons by studying and influencing customer behavior. Operating in this manner generates a lot of customer data that the company vigorously protects with the aid of top-notch security.

The company boasts a very high retention rate for repeat business and client loyalty. According to internal figures, 60% of clients stay for at least ten years. Even more impressive, 70% of clients are investing more in the company in 2021 than before the Covid pandemic.

CPM UK’s BPO services and pricings

CPM UK offers a wide array of services that are available all over the world:

  • Telesales
  • Digital sales
  • Customer service outsourcing
  • Multilingual customer support
  • Technical support
  • Digital auditing
  • Mystery shopping and research
  • Face to face auditing
  • Retailer marketing
  • Digital commerce
  • Branding
  • Data sourcing
  • Data management
  • Insight creation

CPM UK’s pricing

The company website makes no mention of prices. The reason is likely due to the great variety of services it offers. As previously mentioned, a solid indicator that the benefits outweigh the costs becomes apparent by looking at the retention rate of clients where 60% stay for at least ten years; while 70% presently invest more.

How CPM UK outshines its competition

The company works diligently to improve business and sales for its clients. Even though it has a global reach, the focus is always on satisfying customer needs in a personable way by putting people first. Their strategy includes:

  • Creating lifelong customers by influencing behavior on every level.
  • Protecting customers by making investments in a responsible data framework.
  • Having great insight about customer data and using analytics to influence customers and shoppers.
  • Using an omnichannel approach to success by blending digital capabilities with a great experience.

Key executives

Jake Roberts (Director)

Jake Roberts has been CPM UK’s Director for almost eight years since 2014. Roberts brings a unique skill set to the table, including leadership and management, new business development, and project planning.

CPM UK reviews and comparisons

At this time, no reviews are available for this company. However, with an impressive list of clientele and two silver and two bronze Investors in People awards, it is clear that they are a market leader.

CPM UK’s contact information

CPM UK’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 01844 261777..


CPM UK news, podcast & articles

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CPM UK videos & images

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