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Strategic Sourcing Advisors


trategic Sourcing Advisors (SSA) connects contact center buyers to the best providers for their unique requirements.

The SSA team has managed over $700 million of annual global contact center business, working with many of the best providers in the industry.

Our team was founded by former Microsoft contact center executives who led Microsoft’s global contact center consolidation initiative, recognized by IAOP as an industry best practice with the 2015 GEO Award. We apply this experience to match you with the right outsource partner to accomplish your process improvement and cost reduction goals.



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Chad Fuller , CEO

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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