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Amaro Group

3.7/5 • Glassdoor rating




Public or Private


Seats or staff



$10 mil. - $25 mil.






Year Founded


Countries of fulfillment




Contact information

55 11 3511-3700

About Amaro Group: Review and comparison

Amaro was founded in 1999 to meet the automotive industry expert needs through satisfaction surveys, management process assessments, and call center availability. 

Over the past twenty years, Amaro has developed customized systems and a network database for information management. They also offer specific training for various action plans to help their clients reach their maximum potential.

Today, this BPO offers their customers (such as vehicle distributors and vehicle importers) more options than other traditional call-center structures. They accomplish this by using personalized strategies with specific approach techniques, cutting-edge technologies, and communication channels. 

These services position Amaro as a result-oriented partner to their clients and offers the development of customized projects for each instance.

Amaro Group Outsourcing

Amaro is a call center and CRM management company headquartered in São Paulo, Brazil. They specialize in serving the automotive industry’s needs. 

With this aim of accommodating the needs in the automotive market through satisfaction surveys of dealerships, measuring results, and anticipation of probable dissatisfaction, Amaro is a reference point in São Paulo. 

The company has also expanded its horizons to serve the automotive segment and all industries that seek top-quality customer service.

This BPO aims to share its clients’ goals and position itself as a partner. This allows them to focus on results. 

Through the development of their customized solutions by using specific approach techniques, differentiated technologies, and effective communication channels, this company offers the best business solutions by using efficiency and friendly interactions.

Amaro Group’s BPO services and pricings

Their services are thorough and specialized for the automotive industry and include:

  • Satisfaction surveying
  • Ongoing expertise in client/company relationship
  • Review scheduling
  • Building custom workflows and operations for scheduling or your dealership or service station
  • Customer service 
  • Accessible and affordable call center outsourcing for your store

Amaro’s pricing

For a complete quote for your unique business needs, please contact the company directly by emailing [email protected], or by calling (+55) 11 3511-3700 (Brazil) in order to receive precise full-scope pricing.  

How Amaro Group outshines its competition

Amaro stands out by working based on a few pillars: 

  • Ethics
  • Transparency
  • Quality
  • Innovation 

The four principles listed above inflate their own staff’s motivation and behavior, which translates to the clients and their customers. Amaro’s total transparency (both internally and externally) allows for enhanced relationships with clients to build a trusting and lasting relationship. 

Whether large, medium, or small, this BPO will use its expertise and services to innovate any client’s company despite the size. 

This BPO includes its own IT & Marketing department to better suit client needs in those areas and create capacity to achieve new possibilities for their customers.

Key executives

There is currently no information about key executives available online to the public for Amaro.

Amaro Group reviews and comparisons

Amaro is an innovative call center and BPO solutions provider in Brazil. While we currently do not have any reviews for their company, we would suggest comparing the group to other BPO providers in their country.  

Amaro Group’s contact information

Amaro Group’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call 55 11 3511-3700.


Amaro Group news, podcast & articles

No news, podcast & articles available for this BPO

Amaro Group videos & images

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About OA

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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