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3.5/5 • Glassdoor rating


We are a transnational Contact Center & BPO (Business Process Outsourcing) company with more than 20 years of history, always striving to help our clients grow. With our top-of-the-line facilities in Mexico and Peru, state-of-the-art technology, and the best team, we generate and adapt solutions that translate to client satisfaction and quality service.

What MDY offers its clients

Omnichannel Solutions, BPO Business Processes, B2B, Inbound / Outbound Solutions, Telemarketing, Cross & Upsale, Retention, Customer Service, Collection, Technical Support Service, Chatbot, Lead Generation, and Massive Text Messages (SMS) and Voice (Blaster)



Public or Private


Seats or staff



Under $500,000






Year Founded


Countries of fulfillment




Contact information



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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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