Procat

Procat is a BPO company founded in 2004, specializing in enhancing Customer Experience through tailored contact center services. With scalable solutions, multilingual staffing, and a focus on niche projects, Procat offers a flexible and cost-effective approach. We operate multiple locations in Turkey and internationally, providing customized CX technologies and contact center management for a variety of industries. Procat prides itself on trust, quality, and collaboration, aiming to be a strategic partner for our clients.

What Procat offers its clients

Our BPO offers a significant advantage by providing 19 native-level languages, ensuring top-tier multilingual customer service. With over 30 years of industry experience, we operate from Türkiye, a highly cost-efficient location compared to many other regions. This is supported by a well-educated workforce and a convenient geographic position, enabling efficient support for Europe and beyond. We deliver high-quality service at competitive costs, backed by extensive industry expertise and cutting-edge resources to meet client needs effectively.

How Procat outshines the competition

We outshine our competition through a combination of extensive multilingual capabilities, deep industry expertise, and cost-effective service delivery from Türkiye. Our solutions are flexible and scalable, designed to adapt to client needs while maintaining high quality. We offer a complete package that includes not just well-educated staff and efficient technology, but also a long-standing reputation for excellence in customer experience.