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Access Worldwide Communications,Inc.

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About

The company was founded in 1983 and now has offices worldwide. They are present in the Philippines, Europe, North Africa, the United States and another three locations in Latin America. They serve clients in the telecom, financial, cable, media / publishing, healthcare, utilities and consumer products sectors.

Access Worldwide Communications provides both inbound and outbound services. They use the exact same equipment at all their contact enters. This enables them to see that services are not affected in case of any emergency or disaster. They have a 99.5% uptime record so far.

Technical support is another of their service offerings. Their agents can be contacted via chat, phone or email. Access Worldwide Communications works with companies to integrate chat support functionality into their websites.

All their personnel are educated and trained on the latest technologies to ensure that they deliver a superior customer experience. They speak Arabic, Cantonese, Mandarin, German, French, English, Spanish, Tagalog, Hindi, Urdu, Korean, Khmer, Portuguese, Vietnamese and Japanese. They can be counted on for customer care, acquisition, retention and market research.

Access Worldwide Communications is headed by a management team that includes handpicked experts from across the globe, all of whom have decades of domain-specific expertise.

Headquarters

-

Public or Private

Private

Seats or staff

1,001-5,000

Revenue

$25 to $50 million (USD)

Industries

-

Highlights

Domain Authority

12

Site traffic

2

OA ranking

-

Glassdoor rating

2.4

CrunchBase ranking

-

Details

Executive

Mike Bowling, VP

Year Founded

1983

Countries of fulfillment

-

Sectors

-

Contact information

-

https://www.accessww.com/

Social media

-

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About Access Worldwide Communications,Inc.: Review and comparison

Access Worldwide Communications is a business process outsourcing (BPO) company that provides inbound and outbound communication services to various clients worldwide. Clients come from multiple industries, including telecom, finances, healthcare, utilities, media, and publishing.  

Access Worldwide Communications works towards building lasting relationships with each client. Utilizing technical support services and integrated chat support, the company provides clients with the tools necessary to grow. Sustainability and availability are a top priority for Access Worldwide Communications.  

Access Worldwide Communications,Inc. Outsourcing

The company is headquartered in Augusta, Maine. The privately held company has been in operation since 1983. Since its founding, the company has grown to include offices in the Philippines, Europe, North Africa, and three locations in Latin America. 

Access Worldwide Communications,Inc.’s BPO services and pricings

Access Worldwide Communications provides clients with quality services that meet business needs at a high-efficiency level. Its highly trained staff strives for superior customer service, providing solutions in multiple languages such as Arabic, Cantonese, Urdu, Korean, French, Spanish, Hindi, and many more. 

Along with quality customer service, the company provides various services such as:

  • Customer acquisition
  • Inbound & outbound services
  • Bilingual
  • Risk/reward analysis
  • Revenue enhancement
  • Pipeline development
  • Membership services
  • Customer care
  • Social media
  • BPO support
  • Telecom acquisition
  • Renewal
  • Tech support

Access Worldwide Communications offers each client a unique and customizable experience that focuses on business growth through these services. Meeting client needs and providing unique solutions is the company’s primary aim. 

Access Worldwide Communications’ pricing

Access Worldwide Communications offers unique products customized to fit specific client needs. The team designs services with an eye for innovation, creativity, and creating client autonomy in an ever-changing market. While no public pricing information is available, the company strives to provide quality services at highly affordable prices. 

How Access Worldwide Communications,Inc. outshines its competition

Access Worldwide Communications gives clients unique and creative ways to solve problems and meet their business goals. The company focuses on customer service and satisfaction. The company outshines its competition in a few crucial ways:  

  • The company strives to give each client a competitive edge in an ever-changing market.
  • Employees are renowned as industry experts.
  • Known for their exceptional customer service, employees align with client goals and take on projects with the utmost professionalism. 
  • The company is skilled in various industries, successfully partnering with companies of all kinds. 
  • Returning clients are delighted with the company’s services.
  • Each service is completely customized to fit specific client needs.
  • Client expectations are held in the highest regard. 

Key executives

Mike Bowling (Vice President of Business Development)

Bowling’s experience with the company makes him a crucial part of its success and growth. His dedication and hard work have helped create an atmosphere of creativity and innovation.

Access Worldwide Communications,Inc. reviews and comparisons

Access Worldwide Communications is a BPO company that provides inbound and outbound communication services to various clients worldwide. The company has been in a state of steady growth since the mid-2000s. While there are no public reviews available, the company is known for its dedication to client needs and providing quality services.

Access Worldwide Communications,Inc.’s contact information

Access Worldwide Communications,Inc.’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call .

References

https://www.crunchbase.com/organization/access-worldwide-communications-inc

https://www.glassdoor.com/Overview/Working-at-Access-Worldwide-EI_IE7393.11,27.htm

Access Worldwide Communications,Inc. news, podcast & articles

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Access Worldwide Communications,Inc. videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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