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ADC Contact Solutions

About

Our business is all about helping you to grow and delight your customers! Our inspirational and experienced team understands the need to differentiate through exceptional customer experience while delivering a cost-effective solution. Get in touch with us to see how we can help you.

What ADC Contact Solutions offers its clients

Our key strength is enabling you to grow your business in a cost-effective manner. With our extensive experience, we understand the need to differentiate through the standard of care that we provide for each and every customer. We provide full Quality Assurance measures and insight to help you deliver an improved level of service and delight your customers.

How ADC Contact Solutions outshines the competition

With years of experience in the UK, Australian, US, and South Africa contact center industry, we are the home-from-home for your customer contact solutions.

Based in a truly world-class facility with a dedicated team of inspirational leaders and customer-focused team members, we are the ideal partner to help grow your business and provide the highest level of care to your customers. We invest heavily in our people and infrastructure to ensure that we are truly an extension of your business.

Headquarters

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Public or Private

Private

Seats or staff

51-200

Revenue

Unknown / Non-Applicable

Industries

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Highlights

Alexa ranking

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Domain Authority

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Site traffic

-

OA ranking

-

Glassdoor rating

1

CrunchBase ranking

-

Details

Executive

Andy Norbury, Owner

Year Founded

2017

Countries of Fulfillment

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Sectors

-

Contact information

27 61 403 8222

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Social media

About ADC Contact Solutions: Review and comparison

ADC Contact Solutions was first founded in 2017 in Durban, South Africa. This company employs as many as 200 employees and provides essential customer contact solutions for other businesses.

The agency aims to develop strong relationships to help grow a business and invest heavily in its employees and their partners. Furthermore, this company has many years of experience working with clients throughout the United Kingdom, South Africa, the United States, and Australia. 

This organization provides outsourcing services, call centers, customer experience assistance, quality assurance, and customer service. It contains world-class leaders who provide a high level of care to their customer base.

ADC Contact Solutions Outsourcing

ADC Contact Solutions is headquartered in Durban, South Africa, and has been growing since its founding in 2017. With nearly 200 employees, this company can help expand a business’s customer offerings and become an extension of their client’s customer service departments.

This agency develops an excellent partnership using skills and experience from its expert staff. The firm ensures the right team is set up to work with each client to meet their needs. Their services focus on quality assurance, customer experience, and sales.

ADC Contact Solutions’s BPO services and pricings

ADC Contact Solutions has a variety of services meant to assist businesses in multiple nations, including the following:

  • Call centers
  • Outsourcing services
  • Sales focus and business growth
  • Customer experience assistance
  • Quality assurance
  • Customer service
  • Back office support
  • Lead generation
  • Surveys
  • Data capture

The company provides these services for clients via flexible models in multiple nations, such as the United Kingdom, United States, South Africa, and Australia. 

ADC Contact Solutions’ pricing

The pricing plan of ADC Contact Solutions’ work from home model is more affordable while delivering a strong service including lead generation, surveys, back-office support, and data capture.

How ADC Contact Solutions outshines its competition

ADC Contact Solutions stands out from its competitors due to its incredible focus on customer service and its cost-effective solutions. This company is located in a world-class office with an effective team of experts and leaders who will help a business grow its offerings and outsource essential solutions.

This firm works with its clients to build an effective infrastructure and become an extension of their customer care teams. These are a few of the reasons why ADC Contact Solutions is the best choice for outsourcing needs.

Key executives

Andy Norbury (Owner)

Andy Norbury is the founder and owner of ADC Contact Solutions and has been running the company since November 2017. Previously, Norbury has worked as the Director at 1st Call Group and the Managing Director at Coracall (PTY) LTD.

 

ADC Contact Solutions reviews and comparisons

ADC Contact Solutions has a strong work-life balance and job security as well as fair pay and benefits. Reviewers have found that the work is satisfying, and they were able to remain productive during the workday. 

Essentially, ADC Contact Solutions aims to keep both employees and its clients satisfied while providing superior outsourcing services.

ADC Contact Solutions’s contact information

ADC Contact Solutions’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

Website N/A

In addition, you may email them at [email protected] or call 27 61 403 8222.

References

https://www.glassdoor.com/Overview/Working-at-ADC-Contact-Solutions-EI_IE5083541.11,32.htm

ADC Contact Solutions news, podcast & articles

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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