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Wow Customer Support

0.0/5 • Glassdoor rating

Overview

Wow Customer Support is one of the leading customer support solution provider for all type of small and large businesses around the globe. With the team of proactive English speaking agents, managers and engineers, ready to answer your customers 24/7.

As a leading BPO service provider in the region, our internal processes are robust with the most superlative quality standards in place. In addition to the high internal benchmarks that we have, we are compliant with the ISO requirements for quality management systems

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries

-


Details

Executive

-

Year Founded

2016

Countries of fulfillment

-

Sectors

-

Contact information

13322238085

https://www.wowcustomersupport.com


About Wow Customer Support: Review and comparison

Wow Customer Support is one of the leading customer support solution providers for all types of small and large businesses around the globe. Wow Customer Support was founded in 2015 and has been a leader in customer support ever since. 

With a team of proactive English-speaking agents, managers, and engineers, ready to answer your customers 24/7. As a leading BPO service provider in the region, Wow Customer Support’s internal processes are vigorous with the finest quality criteria in place.

Wow Customer Support’s current company size is 201 to 500 employees, and its last reported revenue is $36 million. 

Wow Customer Support Outsourcing

Wow Customer Support wants to be the nucleus of your organization, taking over day-to-day tasks and streamlining processes. As a backbone and source of support, you will only notice that your company’s functions are moving more smoothly and reliably. 

Employees undergo rigorous vetting, and candidates must possess English fluency paired with amicable personalities. 

Wow Customer Support takes pride in being a trusted name in outsourcing and promises to take your organization to the next level.

Wow Customer Support’s BPO services and pricings

Wow Customer Support is a dynamic outsourcing provider that offers the following services:

  • Customer Support Services
  • Email Support
  • Live Chat Support
  • Call Center Services
  • Technical Support Services
  • Social Media Content Moderation

Wow Customer Support’s pricing

Clients of Wow Customer Support can choose from three tiers of service. The three tiers of service have different features including:

 

Non-technical support ($7-$9)

  • Dedicated program manager

Technical support ($9-$15)

  • Dedicated program manager
  • Performance dashboard
  • Strategic Assessment Call Per Month

Advanced technical support ($15-$20)

  • Dedicated program manager
  • Performance dashboard
  • Strategic Assessment Call Per Month

How Wow Customer Support outshines its competition

The firm provides exemplary services that start with specialized front-line employees.  As mentioned on the official website of Wow Customer support, this method involves:

  • Wow’ing customers through exemplary service
  • Selecting talent that wow’s customers
  • Non-Disclosure Agreement and security
  • Utilizing the state-of-the-art technology
  • Superior recruitment practices
  • Quality metrics
  • Multi-mode support

Key executives

At the time of this writing, Wow Customer Support does not list key executives online.

Wow Customer Support reviews and comparisons

One of the leading providers of outsourced customer support in the world. Wow Customer Support has a team of 300 carefully vetted agents across India who can provide you with business solutions. 

As a 2020 Payoneer Business of the Year recipient, Wow Customer Support is looking to grow and expand. The organization offers content moderation to help with improving a company’s social media presence. Wow Customer support hopes to strengthen existing brands with 24/7 support as a service. 

Wow Customer Support describes its core strength as IT-BPO services and has been operating since 2015. The mission of Wow Customer Support is to build the best customer experiences by making them meaningful, personal, and productive.

The state-of-the-art technology paired with excellent employees makes Wow Customer Service a valuable asset to assist your company today.

 

Wow Customer Support’s contact information

Wow Customer Support’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 13322238085.

Wow Customer Support news, podcast & articles

No news, podcast & articles available for this BPO

Wow Customer Support videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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