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Splace BPO

0.0/5 • Glassdoor rating


SPLACE is a business process outsourcing company composed of highly trained, top-rated, experienced, talented, and dedicated Filipino professionals whose mission is to bridge the gap between global companies and their need for exceptional Filipino talent.

Our company is Health Insurance Portability and Accountability Act (HIPAA) compliant, Contact Center Association of the Philippines (CCAP) Affiliated and in the process of Great Place to Work (GPTW) Certification.

What Splace BPO offers its clients

We provide each clientele with a dedicated team specifically performing client’s tasks only, so business owners can focus on more significant and critical priorities. We assist businesses and organizations in simplifying:
• daily operational activities
• taking off repetitive tasks
• online and offline marketing
• advertising
• customer service
• technical troubleshooting
• payment processing
• order fulfillment
• and many more.

Our clientele base consists of:
• Business Corporations
• eCommerce Sites
• Real-Estate Companies
• Finance and Accounting
• Healthcare
• Education
• Travel and Tourism
• Construction
• Renewable Energy

How Splace BPO outshines the competition

Splace Business Process Outsourcing is more than just a call center company. It prides itself as a provider of quality top-rated professionals with great work ethics, dedication, and commitment to get the job done to exceed client expectations. It integrates Filipino talent with the most updated contact center software technology and connection infrastructures to ensure that the teams use the right tools and equipment for the job.

What separates us from other business process outsourcing companies is that we ensure that we train our agents to have the right mindset, dedication, and commitment in performing their tasks and assisting the business owners towards improving their companies and enterprises.

Splace BPO company structure

SPLACE BPO is a corporate company, registered and incorporated with the Securities and Exchange Commission to operate in the business process outsourcing industry. Our company is headed by the Founder and Chief Executive Officer Harold Rey Ladaran together with the Board of Directors in crafting and implementing company protocols, business decisions, and policies.

Sample highlight service offering of Splace BPO

Splace provides unique and complete Business Process assistance with a dedicated team composed of:

5-10 Full-Time Employees (Virtual Assistant, Telemarking Agents, Customer Service)
Dedicated Supervisor
Quality Assurance (QA) and Testing
Onboarding, Training, and Upskilling
Workstation with hi-speed internet connection

Lower per-seat cost compared to other companies


2nd Floor, Sartorio Bldg, Km.9 Puan, McArthur Highway, Talomo , 8000, Davao City, Davao

Public or Private


Seats or staff



$1 mil. - $5 mil.

  • Advertising & PR
  • BPO
  • BPO industry
  • Business Consulting and Services
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Insurance
  • Legal
  • Others
  • Pharmaceutical
  • Public Utilities
  • Real Estate
  • Retail
  • SaaS
  • Telecoms
  • Transportation
  • Travel
  • Utilities



Harold Rey Ladaran, Chief Executive Officer

Year Founded


Countries of fulfillment
  • Philippines
  • Admin Support
  • Agency Contract Partner
  • Animation & Multimedia
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Outsourcing Consultancy
  • Specialized BPO Vertical
Contact information

+1 929 377 1049

About Splace BPO: Review and comparison

If you’re looking to expand your team, SPLACE is the BPO for you. SPLACE is a top-rated, cost-efficient, and omnichannel BPO company in the Philippines with a vast network of Filipino experts.

This outsourcing provider champion brands through remarkable talent acquisition and training, excellent performance management, and refined business analytics. 

Save your operational costs by at least 40% by outsourcing through SPLACE. They ensure smooth operations by having expert teams work in a BPO-equipped office with redundancies. 

For their success, SPLACE has been rated as a top-rated BPO company on the freelancing platform Upwork. 

Splace BPO Outsourcing

SPLACE employs over 250 competitive Filipino agents and partners with more than 30 top brands across the world.

With their outsourcing services, they deliver excellent customer services and serve as genuine brand advocates. SPLACE is committed to connecting brands and customers. 

Further, SPLACE outsourcing operates with three main mission points:

  1. Increase customer loyalty. SPLACE makes an effort as an omnichannel company to give a tailored and seamless user experience across all platforms. 
  2. Boost brand recognition. SPLACE guarantees that their clients’ customers perceive brand consistency across all platforms, strengthening recall and sales. 
  3. Increase revenue. SPLACE’s methods encourage increased brand memory, consumer loyalty, and more repurchases.   

Splace BPO’s BPO services and pricings

SPLACE offers the following services, all of which can be tailored to suit the unique preferences of your company. 

  •  Innovative telemarketing services
    • Appointment setting
    • Lead generation
    • Telesales 
    • Email marketing
    • SMS marketing
    • Leads profiling
  • Omni-channel customer care
    • Inbound customer service
    • Email support
    • Chat support 
    • Technical support 
    • Reviews management 
    • Dispatch management
  • E-commerce support
    • Order fulfillment 
    • Product listing
    • Product research 
    • Stock-level management
    • Front-end web development
    • Graphics and design
  • Back-office support
    • Content moderation
    • Virtual assistance 
    • Data entry
    • Data analytics
    • Administrative support 

SPLACE’s pricing

SPLACE doesn’t have their pricing public on their website, but are happy to meet with and discuss their services with interested parties. SPLACE customizes pricing of their service packages according to client needs and preferences. 

However, you can expect the cost of your manpower to lower by at least 30%.

How Splace BPO outshines its competition

SPLACE launches successful campaigns by hiring dedicated experts and procuring new equipment. They understand that a foundation of preparation is essential for success. 

SPLACE deploys an expert team to support their clients’ businesses. These experts are selected following a strict set of SPLACE requirements, led by a management team who are experienced in interpreting performance data and implementing tailored solutions.

The client’s journey with SPLACE begins with a comprehensive initial consultation where the company’s needs and requirements are discussed.

SPLACE takes the time to understand the preferences, goals, and objectives of their clients in order to develop a personalized roadmap to achieve them. 

Key executives

Harold Rey Ladaran, Chief Executive Officer

Harold Rey Ladaran has been working with medium-sized businesses and fast-growing startups since 2017 to provide outsourcing services.

Through SPLACE, he aspires to bridge and expand boundaries to promote the development of the BPO sector globally.

Splace BPO reviews and comparisons

SPLACE is rated as a top company on Upwork, achieving 98% job success for those who have sought out their services. They have been recognized for their efforts in providing exemplary customer service, listing two awards on Upwork. 

SPLACE also has high review scores on online channels, with a 4.3 score on Facebook and a 4.7 score on Google.  

Splace BPO’s contact information

Splace BPO’s main headquarters is located in:

2nd Floor, Sartorio Bldg, Km.9 Puan, McArthur Highway, Talomo , 8000, Davao City, Davao

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1 929 377 1049.


Splace BPO news, podcast & articles

Splace BPO videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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