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24×7 Direct

2.9/5 • Glassdoor rating


24×7 Direct is a leading Australian BPO operating successfully onshore in Australia for 20+ years; now expanding offshore, the business is quickly at 120 full-time Virtual Staff based out of the Philippines.

We assist the small to medium sector to “Simplify the Process of building Virtual Teams” are a hands-on executive team that knows first-hand how to scale and grow a business through Virtual and Offshore staffing solutions.

We will be with you throughout the entire journey, and as business owners, we understand what success and failure look like.

A one-stop-shop for any business seeking to build a Virtual Team Offshore with a practical and effortless service that simplifies the process and minimises growth pains while scaling your business.

We take care of Recruitment, HR, IT Support, Infrastructure, and Payroll and are a no lock-in contract provider.

Our clients are in Financial Services, Education, Information Technology, Insurance, Legal Services, Logistics and Transport, Professional Services, Real Estate, Recruitment, Human Resources, Retail and E-commerce. You can speak to any of them for an insight into the customer experience they have had with us.

• Parabroking, Paraplanning
• Virtual assistants, Executive Assistants
• SEO Specialist, Web Designers
• Financial Planning assistants
• Mechanical Engineers
• Bookkeepers, Accountants
• Systems Engineers
• Network Engineers
• Content Writers, Graphic Designers
• Recruitment Staff, Web Developers
• Digital Marketing Specialists
• Technical Support Specialists
• Developers

To learn more about how we can support your organisation’s needs, visit our website today:

★ ★

What 24×7 Direct offers its clients

We simplify building virtual teams. Just give us a brief and we will recruit and hire a staff member for you. Our extensive recruitment process will find you the right candidate and we will manage everything for you.

How 24×7 Direct outshines the competition

We are based in Melbourne, Australia and know what business owners want. We understand the challenges faced by business owners when hiring an offshore team member. We will manage the entire process so you can focus on your business.

24×7 Direct company structure

We are a small outsourcing firm based in Melbourne and with our staff based in the Philippines.

Sample highlight service offering of 24×7 Direct

Full-Time Staff Member for $2000 per month all inclusive.


25 Ninevah Cres, 3150, WHEELERS HILL, VIC

Public or Private


Seats or staff



$10 mil. - $25 mil.

  • Construction Renovation
  • Digital Marketing
  • Ecommerce
  • Education
  • Energy
  • Financial Services
  • Hardware Tech/IT
  • Legal
  • Media Publishing
  • Public Utilities
  • Real Estate
  • Recruiting Staffing
  • Software Tech/IT
  • Telecoms
  • Utilities



Devang Parikh

Year Founded


Countries of fulfillment
  • Philippines
  • Admin Support
  • Animation & Multimedia
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Human Resource & Legal
Contact information


About 24×7 Direct: Review and comparison

24×7 Direct offers Managed Offshore Staffing solutions to businesses and provides them with global talents across various industries and job roles.

This leading Australian BPO company was founded in 2003 and has since partnered with many of Australia’s well-known brands, providing them with scaling solutions and creating sustained and results-driven campaigns to boost their clients’ brand awareness.

Aside from its Australian office in Melbourne, it also has a base of operations in Cebu, Philippines – a top BPO destination in Southeast Asia and the world’s outsourcing capital.

24×7 prides itself on being a one-stop shop for businesses seeking outsourcing solutions.

24×7 Direct Outsourcing

24×7 Direct’s primary location is in Melbourne, Australia, but it also has an office in Cebu City, Philippines.

Its main focus is providing intelligent, intuitive, and effective Managed Offshore Staffing solutions for businesses across Australia.

It helps small businesses thrive by giving them access to skilled professionals from the Philippines through 24×7’s virtual staffing solutions.

24×7 Direct’s BPO services and pricings

24×7 provides Virtual Staffing, BPO, Offshore Staffing, and Outsourcing solutions across a wide range of industries, including:

  •  Accounting and Finance
  • Education
  • IT
  • Insurance
  • Legal Services
  • Logistics and Transportation
  • Professional Services
  • Real Estate
  • Recruitment and Human Resources
  • Retail and Ecommerce

Clients simply need to discuss what they want from their Virtual Teams with 24×7 Direct, and the company will handle the rest.

After 24×7’s rigorous selection process, it will present the top three applicants that match the client’s needs for further screening and interview.

The company also offers staffing solutions for the following job roles:

  • Paraplanning assistant
  • Admin assistant
  • Virtual assistant
  • Executive assistant
  • SEO specialist
  • Web designer
  • Web developer
  • Bookkeeper
  • Accountant
  • Mechanical engineer
  • Systems engineer
  • Network engineer
  • Content writer
  • Digital  marketing specialist
  • Technical support specialist
  • Recruitment staff

Once the client has discussed what they need with 24×7, and after the 2-week recruitment process, the company handles the rest of the onboarding process and other employment needs.

24×7 provides the offshore employee with leading-edge equipment furnished with the necessary software and other peripherals – at no cost to the client.

24×7 Direct’s pricing

Building a Virtual Offshore Team through 24×7 Direct is a cost-effective solution for companies looking to expand or stimulate business growth.

Businesses can hire an entire offshore team through 24×7 with the same price they’ll pay a Senior Position employee hired in-house.

The company’s solutions allows businesses to save as much as 60 to 70% on labor and operations costs, mitigating capital expenditures burdens.

Moreover, 24×7 shoulders the costs for end-to-end recruitment and employee replacement, as well as the HR management needs for these offshore talents.

How 24×7 Direct outshines its competition

24×7 offers all-around support to its Australian clients through its staffing solutions – from end-to-end recruitment, IT, and HR support to payroll management.

Its operation in the Philippines gives 24×7 Direct’s partner companies access to low-cost professional services that can be as much as 70% lower than onshore hiring.

The company’s services don’t end with just providing its clients with offshore staff – it also supports their continuous development through best practices coaching and performance management.

Key executives

Devang Parikh (CEO and Founder)

24×7 Direct was founded by Devang Parikh, a virtual staffing specialist who also serves as 24×7 Direct’s CEO

24×7 Direct reviews and comparisons

The company provides businesses with access to affordable scaling and staffing through its Virtual Offshore Team solutions.

With 24×7 co-managing a client’s Virtual Team, the client itself will not be troubled with minor issues – the company will handle it for them.

Freeing clients from micromanagement responsibilities allows them to focus more on their own businesses’ scaling.

Staff-wise, clients are assured that each Virtual Staff they hire through 24×7 has a 2-year minimum experience and graduated with a university degree.

24×7 also ensures to keep its clients’ Virtual Staff highly motivated and engaged by preparing various activities for them and keeping their office environment safe and relaxing.

24×7 Direct’s contact information

24×7 Direct’s main headquarters is located in:

25 Ninevah Cres, 3150, WHEELERS HILL, VIC

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +61390141414.


24×7 Direct news, podcast & articles

24×7 Direct videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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