$10 mil. - $25 mil.
Eden Sunshine, Founder
About Sunshine1: Review and comparison
Founded in 1975, Sunshine1 has provided telecommunication, phone answering services, and business process outsourcing (BPO) for more than four decades. The telecommunications firm has agents working remotely throughout the United States, offering call answering services in English and Spanish for Florida businesses.
Sunshine1 focuses on providing BPO services to businesses in the medical, real estate, legal, and home services industries.
They have the experience and knowledge to handle a vast array of situations, and your customers will think they are talking to a representative from your company.
Led by owner Andrew Gross and his managing partner, Peter Gross, the company has stood out from competitors for many years because of its hands-on approach.
All of the firm’s agents are trained in relevant areas, making it easier to handle different business calls. Agents can even use your specific scripts to answer calls and reply to messages.
Sunshine1 provides a wide range of BPO services, including live call answering. Agents can handle customer service, forward calls, take messages, and deal with other telecommunication services using the specific scripts and information you provide.
All you need to do to partner with this BPO company is fill out a form with the basic information about your business, and a member of the Sunshine1 sales team will contact you to discuss the most suitable pricing plans for your needs. The sales rep will also brief you on how the service works.
Sunshine1’s BPO services and pricings
Sunshine1 has extensive experience in offering the following BPO telecommunication services:
- Handling customer service queries any time, any day
- Taking calls for your business
- Taking messages and forwarding important ones
- Providing a bilingual team to help you diversify your reach
The BPO company has agents specialized in the medical, real estate, legal, and home services industries.
No matter your needs, you will find a favorable package by partnering with this BPO service. Sunshine1 offers four pricing plans, with the least expensive starting at about $1 per minute (Silver package costs $39.95 a month for 40 minutes).
If you anticipate using more minutes a month, turn to higher pricing plans, including Gold, Platinum, and Diamond levels. Talk to a customer representative to know which plan meets your company’s needs.
How Sunshine1 outshines its competition
Sunshine1 set itself apart from other BPO companies offering telecommunication services by using advanced technology in its operation and regularly training its agents to ensure they are on par with recent trends.
In addition, this BPO service is a member of the Association of TeleServices International (ATSI).
Some other things that help Sunshine1 stand out are:
- Having trained and professional agents who are available at any time;
- Using the right technology for its communication services;
- Having different pricing plans to suit different businesses needs;
- Its support for bilingual customer service for English and Spanish audiences.
In addition, this BPO service is recognized by renowned institutions such as ATSI, which is a mark of competence.
Sunshine1 reviews and comparisons
Sunshine1 remains a reliable telecommunication center and BPO solution provider in Florida. Unlike many other BPO companies offering telecommunication services, Sunshine1 is straightforward in its pricing. In addition, it has reliable agents who provide customer care services to small businesses and businesses that don’t have busy customer care lines. Try the service today!
Sunshine1’s contact information
Sunshine1’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 866-518-0173.