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Sunshine1

About

Sunshine Communication Services, Inc. providing professional bilingual, English and Spanish, answering service for over 40 years.

Sunshine is DEDICATED TO PERFECTING THE ART OF TELEPHONE CUSTOMER SERVICE.

Headquarters

-

Public or Private

Private

Seats or staff

51-200

Revenue

-

Industries

-

Highlights

Alexa ranking

27,499,138

Domain Authority

6

Site traffic

156

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

Eden Sunshine, Founder

Year Founded

1975

Countries of Fulfillment

-

Sectors

-

Contact information

866-518-0173

http://www.sunshine1.com/

Social media

About Sunshine1: Review and comparison

Founded in 1975, Sunshine1 has provided telecommunication, phone answering services, and business process outsourcing (BPO) for more than four decades. The telecommunications firm has agents working remotely throughout the United States, offering call answering services in English and Spanish for Florida businesses.

Sunshine1 focuses on providing BPO services to businesses in the medical, real estate, legal, and home services industries.

They have the experience and knowledge to handle a vast array of situations, and your customers will think they are talking to a representative from your company.

Sunshine1 Outsourcing

Led by owner Andrew Gross and his managing partner, Peter Gross, the company has stood out from competitors for many years because of its hands-on approach.

All of the firm’s agents are trained in relevant areas, making it easier to handle different business calls. Agents can even use your specific scripts to answer calls and reply to messages.

Sunshine1 provides a wide range of BPO services, including live call answering. Agents can handle customer service, forward calls, take messages, and deal with other telecommunication services using the specific scripts and information you provide.

All you need to do to partner with this BPO company is fill out a form with the basic information about your business, and a member of the Sunshine1 sales team will contact you to discuss the most suitable pricing plans for your needs. The sales rep will also brief you on how the service works.

Sunshine1’s BPO services and pricings

Sunshine1 has extensive experience in offering the following BPO telecommunication services:

  • Handling customer service queries any time, any day
  • Taking calls for your business
  • Taking messages and forwarding important ones 
  • Providing a bilingual team to help you diversify your reach

The BPO company has agents specialized in the medical, real estate, legal, and home services industries.

Sunshine1 pricing

No matter your needs, you will find a favorable package by partnering with this BPO service. Sunshine1 offers four pricing plans, with the least expensive starting at about $1 per minute (Silver package costs $39.95 a month for 40 minutes).

If you anticipate using more minutes a month, turn to higher pricing plans, including Gold, Platinum, and Diamond levels. Talk to a customer representative to know which plan meets your company’s needs.

How Sunshine1 outshines its competition

Sunshine1 set itself apart from other BPO companies offering telecommunication services by using advanced technology in its operation and regularly training its agents to ensure they are on par with recent trends.

In addition, this BPO service is a member of the Association of TeleServices International (ATSI).

Some other things that help Sunshine1 stand out are:

  • Having trained and professional agents who are available at any time;
  • Using the right technology for its communication services;
  • Having different pricing plans to suit different businesses needs;
  • Its support for bilingual customer service for English and Spanish audiences.

In addition, this BPO service is recognized by renowned institutions such as ATSI, which is a mark of competence.

Key executives

Andrew Gross (Owner)

Andrew Gross is the owner and a partner at Sunshine1. Gross is involved in the daily operations of the company.

Peter Gross (Managing Partner)

Peter Gross works with Andrew Gross to ensure Sunshine1 remains a competitive BPO company.

Sunshine1 reviews and comparisons

Sunshine1 remains a reliable telecommunication center and BPO solution provider in Florida. Unlike many other BPO companies offering telecommunication services, Sunshine1 is straightforward in its pricing. In addition, it has reliable agents who provide customer care services to small businesses and businesses that don’t have busy customer care lines. Try the service today!

Sunshine1’s contact information

Sunshine1’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 866-518-0173.

Sunshine1 news, podcast & articles

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Sunshine1 videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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