Professional Services – Proserv

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Professional Services - Proserv is a BPO provider headquartered in Egypt.

OA500 Global Outsourcing Firm Index, 2026 Source Partner - inactive badge
Company at a glance
Employee range
101-200
Estimated headcount
Delivery countries
2
Tracked locations
Executive profiles
4+
Updated 9 Nov 2026

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Overview

We’re specialized in providing business consultation and HR management solutions to all segments of corporates and individuals, aiming to support our partners in achieving their strategic goals through effective consultancy and business solutions.

Over time, PROSERV has evolved into a trusted name in the market, expanding its services to cover eight core areas: HR Outsourcing, Consultancy, Governmental Compliance Services, Learning and Development, Recruitment, Catering, Transportation, and Software Solutions.

Today, PROSERV positions itself as a one-stop shop for business solutions, streamlining the operational and strategic needs of its clients under one roof. Whether you are looking to outsource operations, ensure legal compliance, develop your teams, or recruit top talent, PROSERV offers integrated solutions designed to drive your business forward.
We understand the daily challenges businesses face and work hand-in-hand with our partners to overcome them—guided by the principles of mutual benefit, service excellence, and a relentless commitment to client satisfaction, which we believe is the true roadmap to success.

What Professional Services – Proserv offers its clients

Professional Services – PROSERV provides integrated human resources, business consultancy, and operational solutions designed to help organizations improve efficiency, manage workforce requirements, maintain regulatory compliance, and achieve sustainable growth.

Founded in Egypt in 2010 by Dr. Ahmed El-Faramawy, PROSERV has developed a comprehensive portfolio of services serving businesses across different industries, sectors, and markets.

Our services include:

HR Outsourcing: Employer of Record (EOR), offshore staffing, and back-office outsourcing.

Consultancy Services: Human resources management, legal consultancy, and accounting and financial services.

Governmental Compliance: Social insurance, labor office services, employee documentation, and foreign labor work permits and visa processing.

Learning & Development: Corporate training, public courses, and psychometric assessments through Proserv Learning Gate.

Recruitment: Talent sourcing, candidate screening, shortlisting, interviews, and hiring and onboarding support.

Catering Services: Corporate catering, on-site cafeteria setup and management, ready-to-serve meals, and corporate event catering.

Software Solutions: Web development, web design, mobile application development, and software testing and quality assurance.

How Professional Services – Proserv outshines the competition

PROSERV differentiates itself through its combination of specialized expertise, customized business solutions, and a client-centered approach built around long-term partnerships.

Our key competitive advantages include:

- Extensive Industry Experience: Founded in 2010, PROSERV combines its market experience with a team of consultants and specialists whose expertise, according to our company profile, spans more than 20 years.
- Integrated Service Portfolio: We offer solutions across HR outsourcing, recruitment, governmental compliance, consultancy, learning and development, catering, and software services, enabling clients to address multiple business needs through one service ecosystem.
- Customized Solutions: We tailor our services to each client's business objectives, company size, industry, and operational requirements rather than relying on a one-size-fits-all approach.
- Cost and Time Efficiency: Our outsourcing solutions help clients optimize operational costs, streamline processes, and focus their internal resources on core business priorities.
- Compliance Expertise: Our specialized knowledge of Egyptian labor law, social insurance, governmental procedures, and employment requirements supports clients in managing their regulatory responsibilities.
- Confidentiality and Reliability: We prioritize the protection of client information, reliable service delivery, and the development of trusted business relationships.
- Long-Term Strategic Partnerships: We work closely with our clients to understand their evolving needs and provide ongoing support aligned with their business goals.

Our approach is built on customer centricity, continuous improvement, reliability, and confidentiality. Rather than simply delivering individual services, PROSERV aims to become a trusted partner that contributes to clients' operational efficiency, organizational development, and sustainable business growth.

Sample highlight service offering of Professional Services – Proserv

Featured Service: HR Outsourcing Solutions

Simplifying Workforce Management. Enabling Business Growth.

PROSERV provides comprehensive HR outsourcing solutions that help organizations manage employment responsibilities, optimize operational processes, and focus on their strategic priorities.

Our HR outsourcing services combine two core offerings:

1. Employer of Record (EOR)

PROSERV acts as the employer of record for client employees, managing employment-related administration and supporting compliance with applicable local labor regulations. This enables businesses to employ talent while reducing the administrative and legal complexities associated with employment.

Key services include:
- Employment contract management
- Payroll processing
- Regulatory compliance
- Employee benefits and social insurance administration
- Work permits and visa processing support
- Employee onboarding and offboarding

2. Offshore and Back-Office Outsourcing

We help businesses build and manage outsourced teams from Egypt, leveraging the country's skilled workforce and competitive operating costs. Our solutions are designed to streamline operations, optimize workforce processes, and support business expansion.

Key services include:
- Talent acquisition and recruitment
- Personnel process optimization
- Payroll processing
- Facility management support

Why Choose PROSERV HR Outsourcing?

- Optimize operational costs without compromising service quality.
- Access skilled professionals through flexible workforce solutions.
- Improve operational efficiency by outsourcing administrative responsibilities.
- Support employment compliance and workforce administration.
- Free internal teams to focus on core business activities and strategic growth.

Our Commitment

At PROSERV, we go beyond outsourcing tasks. We build tailored workforce solutions that integrate with our clients' operations, support their business objectives, and contribute to sustainable growth.

Headquarters
Maadi, Cairo
Ownership
Private
Industries
Education, Financial Services & Banking, Healthcare & Life Sciences, Legal

Details

Year founded
2010
Countries of fulfillment
Egypt, United States
Sectors
AI & Automation Services, HR & Recruitment, Healthcare Services, Insurance Services

Company data

Services & delivery

What they do

  • AI & Automation Services
  • HR & Recruitment
  • Healthcare Services
  • Insurance Services

Industries served

  • Education
  • Financial Services & Banking
  • Healthcare & Life Sciences
  • Legal
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Workforce & hiring

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Skills in the workforce

Selected skills
  • Microsoft Office
  • Teamwork
  • Microsoft Excel
  • Communication
  • Human Resources (HR)

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About Professional Services – Proserv: Review and comparison

As a human resources business process outsourcing (BPO) company, Proserv helps clients find and recruit employees to fulfill open positions at their companies. Located in Cairo, Egypt, the firm has been in operation since 2010.

Proserv mentions on its website that it tackles challenges that plague business owners and that the company works alongside them to reconcile the issues related to staffing and daily operations. The firm, also known as Professional Services, has processes and services to identify top talent for the clients and businesses they serve.

With 500 employees across the company, Proserv has the ability to provide recruitment and hiring assistance, as well as business consulting and company training. With a 7% increase in employee headcount over the past six months, the firm will likely continue to grow to meet staffing demands in the area.

Professional Services – Proserv Outsourcing

Running a successful business can be stressful and overwhelming. Having the ability to acquire the services of consultants who have been in the industry for years and have expertise in the field can alleviate a great deal of anxiety for business owners.

Outsourcing the consulting and hiring services for any business takes a lot off of staff members’ workloads. Employee retention and tenure rates are essential, and outsourcing can help to improve those numbers over time.

Professional Services – Proserv’s BPO services and pricings

As a human resource and consulting BPO, Proserv offers various options for meeting those needs. Some of the most popular offerings include:

  • Employee Recruitment
  • Human Resources Management
  • Business Consulting
  • Outsourcing Support
  • Long-Term Strategy Planning
  • Business Plan Development
  • Optimization Support
  • Personnel Assistance
  • Administrative Aid
  • Back-Office Support
  • Payroll Support
  • Payroll Calculation
  • Legal Assistance
  • Resource Support

This list is not comprehensive, as the company prides itself on offering whatever service is needed to fulfill customer service goals. As a result, the firm continually adds new options for clients to take advantage of when needed.

Proserv’s pricing

Due to the bespoke nature of the services provided, the company does not list package pricing or set costs on its website. Instead, they encourage prospective clients to fill out an online form to get a custom quote.

How Professional Services – Proserv outshines its competition

Having the assistance of those with a high level of expertise in business development gives companies and clients a leg up in the industry. Proserv provides this opportunity to those in need and helps them become successful in their chosen business venture.

Key executives

Ahmed Abd elkader (Founder and CEO)

Ahmed Abd elkader is the founder and CEO of Proserv. As CEO, he strategizes with other senior staff to create future directions for the company and the clients they serve.

Karam Ahmed (Senior Human Resources Specialist)

Karam Ahmed joined Proserv in 2019 and has fulfilled the role of Senior Human Resources Specialist since the beginning. In his role, he helps to recruit top business executives to add to the company’s resources.

Professional Services – Proserv reviews and comparisons

As a human resources BPO that specializes in recruitment and consultancy, Proserv work one-on-one to bolster the success of the clients and businesses they serve. Prospective clients can compare the company to organizations like Tawzef, iCall outsourcing, and Rovedana Limited.

Professional Services – Proserv’s contact information

Professional Services – Proserv’s main headquarters is located in:

Headquarters location Maadi, Cairo

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 01151566656.

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