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Premiere Business Solutions

0.0/5 • Glassdoor rating


Headquartered in Des Moines, Iowa PBS specializes in creating contact center solutions that cover every aspect of one on one communication – uniquely applied to each client industry, each market and each customer. From our multiple Midwest contact center locations, we provide top notch B2B and B2C call center services such as sales, lead generation, order management, customer care, and appointment setting for small and large companies alike.
When you partner with PBS you’re partnering with a full service telemarketing company that understands all elements of marketing. We provide telemarketing solutions for companies in numerous industries, and can easily meet your call center needs…regardless of your industry.



Public or Private


Seats or staff



$10 mil. - $25 mil.





Cindy Philipson, CEO / Co-Founder

Year Founded


Countries of fulfillment




Contact information


About Premiere Business Solutions: Review and comparison

As a hybrid workplace and business process outsourcing (BPO) company, Premiere Business Solutions offers an array of services to meet the needs of its clients. As a full-service telemarketing company, they integrate procedures to meet all facets of one-to-one communication.

At Premiere Business Solutions, they know that individuals want to talk to actual people, not robots or recordings. Therefore, they train all of their staff to communicate in a personal and professional manner that keeps potential customers engaged and interested.

In operation since 2001 and headquartered in Des Moines, Iowa, Premiere Business Solutions has amassed over 1,000 employees to help staff call centers for businesses around the world. 

Premiere Business Solutions Outsourcing

The firm acknowledges that the phone is the most effective way to reach potential customers and increase lead generation. With the experience they have gained in the field and the high skill set that their employees hold, they can elevate the success of their clients by integrating the best strategies as needed.

Premiere Business Solutions provides outsourcing assistance to companies of all sizes. In addition to small businesses, they work alongside organizations as big as Fortune 500 corporations to put successful operations in place.

Premiere Business Solutions’s BPO services and pricings

To effectively incorporate the best strategies and procedures into their clients’ operations, the firm provides a variety of services:

  • Direct Mail Response
  • Subscription Renewal Service
  • New Customer Acquisition
  • Multi-product Sales
  • Customer Service Up-Sells
  • Outstanding Balance Recovery
  • New Mover Programs
  • Loyalty Programs
  • Inquiry Handling
  • Lead Generation
  • Appointment Setting
  • Event Planning
  • Survey Calling
  • Research 
  • Marketing
  • Customer Care Administration
  • Order Management
  • Third-Party Verification
  • Online Inbound Fulfillment
  • Email Marketing and Management
  • Chat Support
  • Customer Appreciation

Premiere Business Solutions’ pricing

Due to the bespoke nature of its organization, the firm doesn’t offer generic pricing or packaging on its website. The company recommends reaching out to a customer service representative through their official website to receive a customized quote.

How Premiere Business Solutions outshines its competition

How Premiere Business Solutions operates is unique because they serve a broad spectrum of companies and clients and don’t limit themselves to one particular type of organization. Therefore, the firm can grasp concepts pertaining to all business types and help many in various industries.

Key executives

Cindy Philipson (CEO)

Having founded the company in 2001, Cindy Philipson now serves in the role of CEO. In this position, she oversees operations and works to integrate new and innovative solutions into the company.

Ken Cluley (Co-Owner)

As a co-owner of Premiere Business Solutions, Ken Cluley came onboard in 2010. He works alongside Cindy Philipson to deliver positive results to the clients and corporations they serve at the firm. 

Premiere Business Solutions reviews and comparisons

With the lengthy tenure of operation and the many employees that the firm has, they can offer high-quality and efficient work to those in need of BPO services. With a central location in Iowa, they can operate as a central base for many areas and help propel them to success.

Premiere Business Solutions’s contact information

Premiere Business Solutions’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 515-418-9280.


Premiere Business Solutions news, podcast & articles

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