IntelligentDX is a healthcare technology and revenue cycle management company headquartered in Pune, Maharashtra, India. Founded in 2022, it combines outsourced RCM and patient support services with its own scheduling, practice and decision-support software, and focuses on healthcare providers in the United States.
The company describes its offer as a 360-degree solution built on experience in RCM, patient engagement and automation tools. Its revenue cycle management services cover the billing and collections work of medical practices, and its published material discusses automated insurance eligibility verification and hybrid medical billing outsourcing for specialty clinics.
Its Patient Support Services team acts as an extension of a practice’s front and back office. According to the company, this team handles appointment reminders and rescheduling, insurance and billing inquiries, patient payment support, follow-up on outstanding balances and check-in and check-out coordination, using staff trained in US healthcare.
Alongside services, IntelligentDX offers several software products: a Doctor’s App for managing a practice from a mobile device, a Scheduling App that lets patients book appointments at any time, and Precision Decision, which it presents as a logic layer for decision-making. Its patient engagement features span online scheduling, pre-visit registration and eligibility summaries, time-of-service and automated payments, payment reminders, satisfaction surveys and recall messages.
The company reports more than seven years of US RCM experience and a team of over 100 seats ready to scale. It says its operations are HIPAA-compliant and EHR-integrated, and that it offers custom pricing and flexible engagement models, including a 10-day free trial for patient support. Its leadership team, which includes co-founders Tom Chang, MD, Michael Samuel, MD and Mrunal Bhatt, has, according to the company, built RCM delivery teams of more than 80 seats.
IntelligentDX is a fit for US medical practices and specialty clinics that want to outsource billing and patient communication while also adopting scheduling and engagement tools from the same provider.
