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3.9/5 • Glassdoor rating


Since 1998, NETbilling, Inc. has provided merchant accounts, multi currency transaction processing, and call center services to thousands of internet merchants and companies of all sizes. NETbilling’s flexible solutions process credit cards, debit cards, electronic checks, and telephone orders, and work with any business model, including internet, broadband, wireless, call centers and retail establishments of all types.



Public or Private


Seats or staff



$5 mil. - $10 mil.





Wendy Nelson, VP

Year Founded


Countries of fulfillment




Contact information

(888) 357-8166

About NETbilling: Review and comparison

NETbilling is a business process outsourcing (BPO) company that is headquartered in Valencia, California. Having been founded in 1998, NETbilling actively advertises they will beat any other BPO rate out there to obtain a company’s business.

As a customer service and merchant payments provider, NETbilling integrates appropriate financial solutions to help companies process payments and invoices without service disruption.

NETbilling employs around 50 staff members to provide services to their many clients. As a company itself, NETbilling understands the struggles of faulty transaction readers and technology and helps other businesses avoid those challenges.

NETbilling Outsourcing

As a company that works with leading technology and corporations, NETbilling has the upper hand in implementing and maintaining outsourcing processes. Working with WooCommerce, Nats, Magento, Shopify, and many others, they offer various solutions that other outsourcing providers can’t.

With an increase in the need for merchant payment outsourcing, NETbilling will likely continue to expand. In addition to employing more top-talent resources, NETbilling will likely also onboard new technology to account for future trends in the industry.

NETbilling’s BPO services and pricings

As a BPO firm, NETbilling prides itself on offering solutions for optimal efficiency. Therefore, the offerings that they provide to clients reflect that need and desire. Some of the top services at NETbilling include:

  • Customizable Fraud Scrubbing
  • Payment Processing
  • Credit Card Processing
  • Call Center Services
  • Merchant Accounts
  • ACH Processing
  • Credit Card Swipe
  • Phone Swipe Capabilities
  • Retail Processing
  • Online Credit Card Processing
  • Daily Deposits
  • Online Credit Card Payments
  • Global Merchant Accounts
  • Payment Gateway
  • Customer Service Solutions
  • Risk Management
  • Online Access Portal
  • Comprehensive Reporting

The list is only a fraction of the services that NETbilling provides. NETBilling has relationships with many financial institutions and banks to give their clients the highest quality services.

NETbilling’s pricing

NETbilling does not offer generic pricing or service packages on its website. However, they do claim to beat any competitor’s prices. For a personalized quote, prospective clients should reach out to a sales representative through NETbilling’s website for more information. 

How NETbilling outshines its competition

NETbilling goes above and beyond to provide high-quality and efficient solutions for their business clients. Although many companies offer the services that NETbilling does, the top-notch technology and processes are of a higher standard at NETbilling. 

Key executives

Wendy Nelson (VP of Sales)

Wendy Nelson has served as the Vice President of Sales at NETbilling since 2007. In her role, she manages new accounts as well as online and retail business environments. Wendy previously worked as a purchaser at Souza Enterprises.

Daniel Sok (Chief Sales Officer)

Daniel Sok has fulfilled the role of Chief Sales Officer and Executive Vice President at NETBilling since 2020. In his position, he oversees and trains the departments on new approaches and processes. He previously worked at North American Bancard before joining NETbilling.

NETbilling reviews and comparisons

With its location in prosperous southern California and its adaptability to the latest technological advances, NETbilling has earned its place at the top of the ranking list for merchant payment providers. Many clients, past and present, commend the company for its service and process management. 

NETbilling’s contact information

NETbilling’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (888) 357-8166.


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