SnappyCX

SnappyCX is a transformative customer experience company supporting talents passionate about their client’s products and brands. 

SnappyCX specializes in quality customer experience solutions that do not break the bank. It provides metrics and tools that ensure maximum efficiency in delivering exceptional customer service.

SnappyCX is headquartered in Dallas, USA. It offers a range of core services catering to the diverse needs of clients. 

It has e-commerce support solutions encompassing live chat support, digital merchandising, and inventory management. 

The firm also specializes in data entry and transcription services, efficiently handling large volumes of accurate information and transcribing audio files. 

Moreover, SnappyCX optimizes inventory, orders, invoices, and last-mile delivery processes through its supply chain support solution.

Below are the core services of SnappyCx:

• E-commerce support
• Data entry & transcription
• Invoice & order processing
• Supply chain support
• Chat support
• Technical support

SnappyCX pricing

Here’s the pricing plan of SnappyCX:

Flex support

Subscribe to its Flex Support service for a budget-friendly monthly fee and access expert customer assistance whenever required.

Flex Support includes:

• 24/7 coverage available
• Any time zone
• Email support and live chat
• Upgrade to dedicated teams at any time
• 30 day rolling agreement

Premium team

A carefully selected and fully dedicated team tailored to match your brand and principles.

Premium team includes:

• 24/7 coverage available
• Any time zone
• Dedicated associates
• Customer support, QA, trust& safety and more
• Starting at a 30-day rolling agreement
• Add additional associates and temps anytime

Enterprise

Teams that can grow as needed, led by committed leaders, with well-defined service level agreements (SLAs) and boundless potential.

Enterprise includes:

• 24/7 coverage available
• Any time zone
• Unravelled attention to quality and culture
• 3 months minimum agreement
• Additional associates and temps anytime

With a strong focus on customer care, SnappyCX provides 24/7 chat support across multiple platforms, including:

• Live chat
• Social media
• SMS
• Email

It’s seasoned technical support experts can swiftly resolve issues while meeting client service level agreements and security requirements.

SnappyCX integrates seamlessly with various business support platforms and channels, including email, live chat, social media, and back-office support. 

The company takes pride in its team of 1,000 vetted agents committed to delivering the highest service to customers, ensuring prompt, courteous, and knowledgeable support that leaves a positive impression.

SnappyCX is committed to providing quality service while respecting culture and values. Flexibility and scalability are key features of SnappyCX’s services. 

Whether clients require support for seasonal spikes or round-the-clock assistance, SnappyCX’s adaptive support talents can quickly integrate with various teams within the first week. 

Tunde Oladipupo (Co-Founder)

Tunde Oladipupo is a co-founder of SnappyCX, where his passion for technology and customer-focused solutions has played a key role in shaping the company into the innovative business it is today.

SnappyCX is an innovative customer service solutions provider in the USA. Although we don’t have in-depth reviews about this firm and its services, we recommend comparing it with other businesses specializing in customer service.

SnappyCX’s main headquarters is located in:

7522 Campbell Rd Dallas, TX 75248, 75248, Texas, Dallas

Further, you may virtually reach out the company through the following contact information:

Website https://www.snappycx.com

LinkedIn https://www.linkedin.com/company/snappycx/

Facebook N/A

In addition, you may email them at [email protected]