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SnappyCX

Overview

We seamlessly plug into your companies operations and provide the greatest value remote support staff and arguably the most competitive pricing in the market.

What SnappyCX offers its clients

Onboard within a week!
Adaptive support talents that can quickly integrate with your team within the first week. Whether you need support for seasonal spikes or require round-the-clock assistance, our team can scale up or down as required to meet your demands.

How SnappyCX outshines the competition

Our unique approach involves keeping our agents within the pipeline - teaching, engaging and continuously training them, allows us to be ready to plug into our clients business model at a moments notice make us significantly more competitive than competition in the market.

SnappyCX company structure

We are a boutique BPO owned by American entrepreneurs who started outsourcing in response to quality gaps and inefficiencies in the market.

Sample highlight service offering of SnappyCX

BPO agent leasing from $800

Headquarters

7522 Campbell Rd Dallas, TX 75248, 75248, Texas, Dallas

Public or Private

public

Seats or staff

1000

Revenue

$3,000,000

Industries
  • Consumer Services
  • Ecommerce
  • Hardware Tech/IT
  • Others
  • Real Estate
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Travel

Details

Executive

Tunde Oladipupo

Year Founded

2023

Countries of fulfillment
  • Egypt
  • Ethiopia
  • Kenya
  • Morocco
  • Rwanda
  • Senegal
  • South Africa
  • Tunisia
  • Uganda
Sectors
  • Admin Support
  • Agency Contract Partner
  • Customer Service
  • Full service BPO
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information

-

https://snappycx.com/


About SnappyCX: Review and comparison

SnappyCX is a transformative customer experience company supporting talents passionate about their client’s products and brands. 

SnappyCX specializes in quality customer experience solutions that do not break the bank. It provides metrics and tools that ensure maximum efficiency in delivering exceptional customer service.

SnappyCX Outsourcing

SnappyCX is headquartered in Dallas, USA. It offers a range of core services catering to the diverse needs of clients. 

It has e-commerce support solutions encompassing live chat support, digital merchandising, and inventory management. 

The firm also specializes in data entry and transcription services, efficiently handling large volumes of accurate information and transcribing audio files. 

Moreover, SnappyCX optimizes inventory, orders, invoices, and last-mile delivery processes through its supply chain support solution.

SnappyCX’s BPO services and pricings

Below are the core services of SnappyCx:

  • E-commerce support
  • Data entry & transcription
  • Invoice & order processing
  • Supply chain support
  • Chat support
  • Technical support

SnappyCX pricing

Here’s the pricing plan of SnappyCX:

Flex support

Subscribe to its Flex Support service for a budget-friendly monthly fee and access expert customer assistance whenever required.

Flex Support includes:

  • 24/7 coverage available
  • Any time zone
  • Email support and live chat
  • Upgrade to dedicated teams at any time
  • 30 day rolling agreement

Premium team

A carefully selected and fully dedicated team tailored to match your brand and principles.

Premium team includes:

  • 24/7 coverage available
  • Any time zone
  • Dedicated associates
  • Customer support, QA, trust& safety and more
  • Starting at a 30-day rolling agreement
  • Add additional associates and temps anytime

Enterprise

Teams that can grow as needed, led by committed leaders, with well-defined service level agreements (SLAs) and boundless potential.

Enterprise includes:

  • 24/7 coverage available
  • Any time zone
  • Unravelled attention to quality and culture
  • 3 months minimum agreement
  • Additional associates and temps anytime

How SnappyCX outshines its competition

With a strong focus on customer care, SnappyCX provides 24/7 chat support across multiple platforms, including:

  • Live chat
  • Social media
  • SMS
  • Email

It’s seasoned technical support experts can swiftly resolve issues while meeting client service level agreements and security requirements.

SnappyCX integrates seamlessly with various business support platforms and channels, including email, live chat, social media, and back-office support. 

The company takes pride in its team of 1,000 vetted agents committed to delivering the highest service to customers, ensuring prompt, courteous, and knowledgeable support that leaves a positive impression.

SnappyCX is committed to providing quality service while respecting culture and values. Flexibility and scalability are key features of SnappyCX’s services. 

Whether clients require support for seasonal spikes or round-the-clock assistance, SnappyCX’s adaptive support talents can quickly integrate with various teams within the first week. 

Key executives

Tunde Oladipupo (Co-Founder)

Tunde Oladipupo is a co-founder of SnappyCX, where his passion for technology and customer-focused solutions has played a key role in shaping the company into the innovative business it is today.

SnappyCX reviews and comparisons

SnappyCX is an innovative customer service solutions provider in the USA. Although we don’t have in-depth reviews about this firm and its services, we recommend comparing it with other businesses specializing in customer service.

SnappyCX’s contact information

SnappyCX’s main headquarters is located in:

7522 Campbell Rd Dallas, TX 75248, 75248, Texas, Dallas

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call .

SnappyCX news, podcast & articles

No news, podcast & articles available for this BPO

SnappyCX videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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