Call Center Sales Pro

Apart from being an excellent contact center service provider, Call Center Sales Pro has a track record of helping clients with sales and marketing needs. Headquartered in Seymour, Tennessee, CCSP has served numerous clients building top-notch customer relationships and cementing a reputation for reliable business processes outsourcing.

CCSP focuses on helping clients increase their profit margin “by optimizing answering services and contact center solutions”, so your business can focus on what it does best. Founded by Janet Livingston, CCSP has grown into a recognized call center and BPO service provider across the country.

The firm focuses on flexibility, personalization, and individuality to create customer-centric solutions for its clients. Aside from making calls to customers, CCSP offers consulting services to help clients plan their day-to-day operations.

The company offers boutique-answering service that combines technology solutions, customer service, and U.S.-based agents that handle calls with an excellent level of professionalism. CCSP believes in settling each client’s demand individually, and they have been doing that for over 40 years.

The services on offer from CCSP mean they’re more than just a contact center. Their array of solution-focused offerings include:

• Inbound and outbound answering services
• Messaging
• Translation services
• Website Portal management 
• Oncall management
• Gap analysis
• Scriptwriting
• Agent training
• Infrastructure and IT
• Lead generation
• Sales support
• Appointment service
• BPO Service

The firm offers other services like nurse triage, appointment setting, among others, to different clients in diverse industries.

CCSP’s pricing

CCSP service costs will depend on the service required and the service delivery process. To make pricing and budgeting more straightforward, the company offers clients a free, zero-obligation quote from its team.

Over the years, Call Center Sales Pro has constantly worked with the right tools and people to “provide solutions that serve each client’s specific needs and deliver exceptional outcomes.”  From their website, part of what the team does is:

• Providing a custom solution to every client’s need
• Choosing, recruiting, training, and motivating a highly efficient team to handle customer care
• Using technology to create transparency via web portal services
• Working all through the year 
• Providing a monitoring platform for clients to measure and follow up processes.

Likewise, CCSP has served diverse clients — big and small, which testifies to great service.

Janet Livingston (CEO and Founder)

Janet Livingston is a veteran in the contact center servicing industry. She’s a customer relationship consultant to numerous companies. She founded CCSP in 2014. 

Lisa Phillips (Vice President of Operations)

Lisa helps to liaise between clients and the team at CCSP. She ensures quality service and great operational management at the company.

Call Center Sales Pro may be a growing contact center and BPO service provider, but its future is super bright. We couldn’t lay hands on any customer reviews, but we would advise that you compare CCSP with other growing BPO and contact center services in the United States of America.

Call Center Sales Pro’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.callcentersalespro.com

LinkedIn http://www.linkedin.com/company/call-center-sales-pro

Facebook https://www.facebook.com/Callcentersalespro/

In addition, you may email them at [email protected] or call 1-800-901-7706.

https://www.glassdoor.com/Overview/Working-at-Call-Center-Sales-Pro-EI_IE1868134.11,32.htm

https://www.crunchbase.com/organization/call-center-sales-pro