View all outsourcing firms

Lava Automation

0.0/5 • Glassdoor rating


We specialize in Custom CRM Development for Insurance agencies, focusing on integrating all facets of your tech stack.


Staffing your agency with Virtual Assistants (VAs) to fill the gaps in your workflows that decreases overhead while increasing service request capabilities, quote and issue capacity, and retention through assisting your agents re market accounts.



Public or Private


Seats or staff








Austin Moorhead, Founder

Year Founded


Countries of fulfillment




Contact information

1 503 - 966 - 2319

About Lava Automation: Review and comparison

Lava Automation is a Portland, Oregon-based provider of custom Customer Relationship Management (CRM) systems, Virtual Assistants, and other Business Process Outsourcing (BPO) services for Insurance agencies. The company has been integrating tech stacks and reducing staffing overhead in the Insurance industry since 2019.

This innovative BPO company provides a two-fold strategy for Insurance agency automation to ensure that “what automation can’t crush, virtual assistants dominate.” As a one-stop shop to streamline operations, Lava Automation has the bundle of services Insurance agencies need to grow their businesses.

Lava Automation brings in approximately $9 million in revenue with a curated staff of between 10 and 50 professionals to transform insurance agency business processes into more efficient and cost-effective models.

Lava Automation Outsourcing

Lava Automation specializes in bringing custom CRM solutions and industry-trained Virtual Assistants to the Insurance agency market. By covering all of an Insurance agency’s business process needs, Lava Automation can easily and efficiently integrate all aspects of operations for optimal results, increasing client retention and profits.

Lava Automation’s BPO services and pricings

Lava Automation provides the following essential services for Insurance agencies:

  • Insurance agency virtual assistants
  • Custom CRM systems
  • Tech stack integration
  • DFY copywriting services
  • Process automation

Insurance agencies can be confident using Lava Automation’s specialized approach to improve workflow and decrease operational costs for quantifiable results.

Lava Automation’s pricing

Because Lava Automation “doesn’t see automation as a one size fits all,” pricing is dependent upon each agency’s dynamic business requirements. With Lava Automations custom software clocking more than 100 man-hours per month, the time and manpower savings will more than support the cost of custom CRM design. 

For Virtual Assistant services, agencies save by paying for only the amount of human assistance they need to keep business running smoothly.  

How Lava Automation outshines its competition

Lava Automation rises above its competitors with “competent, curated virtual assistants” and  “intricate, powerful and easy-to-use systems.” As noted on its website, Lava Automation stands out by following its strategy to help clients build their businesses with these methods:

  • Providing industry-specific training for all Lava Automation Virtual Assistants
  • Tailoring their custom CRM systems for each unique client firm’s business needs
  • Focusing on automating routine and time-intensive tasks
  • Giving access to high caliber expertise with the benefits of fractional employment 
  • Integrating technologies to streamline business operations

To maximize your agency’s efficiency, Lava Automation is ready to jump-start your “pit crew” and tune up your business “engine” for a multi-faceted approach to success.

Key executives

Austin Moorhead (Founder)

With a background in Information Technology and experience in the Insurance industry, Austin Moorhead has the knowledge and experience to lead Insurance agencies to positive business growth.

Lava Automation reviews and comparisons

Lava Automation has the technology and personnel solutions for insurance agency business success and currently has a five-star rating on Google

Satisfied client Daniel Seong writes, “Austin and his team are absolutely the best at what they do! If you want to take your business to the next level, give them a call!”

Lava Automation’s contact information

Lava Automation’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 503 - 966 - 2319.

Lava Automation news, podcast & articles

No news, podcast & articles available for this BPO

Lava Automation videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.