Lava Automation

Unverified profile

Lava Automation is a BPO provider headquartered in United States.

2.6/5 · Glassdoor
OA500 Global Outsourcing Firm Index, 2026 Source Partner - inactive badge
Company at a glance
Employee range
101-200
Estimated headcount
Annual revenue
$10 mil. - $25 mil.
Company listing
Delivery countries
1
Company listing
Executive profiles
1+
Updated 2 Nov 2026
News items tracked
4+
Updated 2 Nov 2026

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Overview

We specialize in Custom CRM Development for Insurance agencies, focusing on integrating all facets of your tech stack.

AND

Staffing your agency with Virtual Assistants (VAs) to fill the gaps in your workflows that decreases overhead while increasing service request capabilities, quote and issue capacity, and retention through assisting your agents re market accounts.

Ownership
Private
Industries
Education, Financial Services & Banking, Non-Profit & NGO

Details

Year founded
2019
Sectors
AI & Automation Services, Sales & Lead Generation, Virtual Assistant, Voice - Outbound

Company data

Services & delivery

What they do

  • AI & Automation Services
  • Sales & Lead Generation
  • Virtual Assistant
  • Voice - Outbound

Industries served

  • Education
  • Financial Services & Banking
  • Non-Profit & NGO
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Workforce & hiring

Workforce composition

Rounded mix

Share of associated member profiles

Approximate distribution, rounded to 5 percentage points.

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Skills in the workforce

Selected skills
  • Customer Service
  • Communication
  • Microsoft Office
  • Data Entry
  • Customer Relationship Management (CRM)

Skills listed by people associated with Lava Automation.

Selected self-reported skills.

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Scale & company milestones

Annual revenue

$10 mil. - $25 mil.

Company listing

Leadership & connections

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About Lava Automation: Review and comparison

Lava Automation is a Portland, Oregon-based provider of custom Customer Relationship Management (CRM) systems, Virtual Assistants, and other Business Process Outsourcing (BPO) services for Insurance agencies. The company has been integrating tech stacks and reducing staffing overhead in the Insurance industry since 2019.

This innovative BPO company provides a two-fold strategy for Insurance agency automation to ensure that “what automation can’t crush, virtual assistants dominate.” As a one-stop shop to streamline operations, Lava Automation has the bundle of services Insurance agencies need to grow their businesses.

Lava Automation brings in approximately $9 million in revenue with a curated staff of between 10 and 50 professionals to transform insurance agency business processes into more efficient and cost-effective models.

Lava Automation Outsourcing

Lava Automation specializes in bringing custom CRM solutions and industry-trained Virtual Assistants to the Insurance agency market. By covering all of an Insurance agency’s business process needs, Lava Automation can easily and efficiently integrate all aspects of operations for optimal results, increasing client retention and profits.

Lava Automation’s BPO services and pricings

Lava Automation provides the following essential services for Insurance agencies:

  • Insurance agency virtual assistants
  • Custom CRM systems
  • Tech stack integration
  • DFY copywriting services
  • Process automation

Insurance agencies can be confident using Lava Automation’s specialized approach to improve workflow and decrease operational costs for quantifiable results.

Lava Automation’s pricing

Because Lava Automation “doesn’t see automation as a one size fits all,” pricing is dependent upon each agency’s dynamic business requirements. With Lava Automations custom software clocking more than 100 man-hours per month, the time and manpower savings will more than support the cost of custom CRM design. 

For Virtual Assistant services, agencies save by paying for only the amount of human assistance they need to keep business running smoothly.  

How Lava Automation outshines its competition

Lava Automation rises above its competitors with “competent, curated virtual assistants” and  “intricate, powerful and easy-to-use systems.” As noted on its website, Lava Automation stands out by following its strategy to help clients build their businesses with these methods:

  • Providing industry-specific training for all Lava Automation Virtual Assistants
  • Tailoring their custom CRM systems for each unique client firm’s business needs
  • Focusing on automating routine and time-intensive tasks
  • Giving access to high caliber expertise with the benefits of fractional employment 
  • Integrating technologies to streamline business operations

To maximize your agency’s efficiency, Lava Automation is ready to jump-start your “pit crew” and tune up your business “engine” for a multi-faceted approach to success.

Key executives

Austin Moorhead (Founder)

With a background in Information Technology and experience in the Insurance industry, Austin Moorhead has the knowledge and experience to lead Insurance agencies to positive business growth.

Lava Automation reviews and comparisons

Lava Automation has the technology and personnel solutions for insurance agency business success and currently has a five-star rating on Google. 

Satisfied client Daniel Seong writes, “Austin and his team are absolutely the best at what they do! If you want to take your business to the next level, give them a call!”

Lava Automation’s contact information

Lava Automation’s main headquarters is located in:

Headquarters location N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 503 - 966 - 2319.

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