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Custom Promotional Communications

0.0/5 • Glassdoor rating


Founded in 2002 and based in Los Angeles, CPC provides a full suite of outsourced customer contact services, including: staffed live chat, text/SMS messaging service (both automated and live “peer-to-peer” text messaging), traditional inbound/outbound live phone agents, social media coverage for businesses, enhanced toll-free/local phone numbers, automated notification calls (including personalized), AI/chat bots, customized IVR, surveys/market research and data analytics.

For internal centers, we are currently providing award-winning AA-ISP internal assessment/analysis tools and Inside Sales Certification processes, a game-changing Financial Wellness/“Earned Wage Access” banking app for internal contact center employees and a state-of-the-art, cloud-based, omnichannel contact platform for contact centers.



Public or Private


Seats or staff



$1 mil. - $5 mil.





Jeff Felman, President, CEO

Year Founded


Countries of fulfillment




Contact information


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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