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Direct Call Centers

0.0/5 • Glassdoor rating


Direct Call Centers is a full-service call center and contact center that specializes in business processing outsourcing (BPO), for companies large and small.

We focus on four primary horizontal market niches: customer service, tech support, lead processing, and chargeback support. With these as the backbone of our services, we can serve most any industry ranging from hospitality to property management, from chemicals to high-tech.



Public or Private


Seats or staff



$1 mil. - $5 mil.





keith Govender, Owner/Managing Director

Year Founded


Countries of fulfillment




Contact information


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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