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Outposter

4.6/5 • Glassdoor rating

Overview

Outposter is a global staffing company headquartered in Brisbane, Australia, with teams across the Philippines, India, Singapore and Vietnam.

We help businesses build skilled, reliable teams without the complexity, risk or uncertainty that can come with outsourcing.

Outposter is ISO27001 certified, B Corp Certified and recognised as a Best Place to Work, giving clients confidence that our business is built on security, transparency, culture and long-term impact.

Every person we place is carefully recruited, vetted, trained and supported by us, so our clients get more than just extra capacity. They get people who are set up to perform, grow and contribute from day one.

Our teams support businesses across customer service, administration, marketing, social media, design, finance, technology and more. From short-term projects to long-term roles, we help companies scale with confidence.

What Outposter offers its clients

Outposter helps businesses build high-performing offshore teams across the Philippines, India, Singapore and Vietnam.

We provide skilled, vetted and supported staff across areas such as customer support, administration, marketing, social media, graphic design, finance, technology and more.

Our clients get the benefits of global talent without having to manage recruitment, local employment, payroll, compliance, HR, training, security or day-to-day support on their own. We handle the structure around the team so clients can focus on outcomes, growth and delivery.

How Outposter outshines the competition

Outposter stands out by combining skilled offshore talent with a managed, people-first model.

We do not simply place people and walk away. Our staff are recruited, vetted, employed, supported and developed by us. That means clients get reliable people backed by proper management, clear processes, enterprise-grade security and a culture built around performance and trust.

We also operate with no recruitment fees, no unnecessary lock-in contracts and a strong focus on transparency, making it easier for businesses to scale with confidence.

Outposter company structure

Outposter is headquartered in Brisbane, Australia, with operational teams across the Philippines, India, Singapore and Vietnam.

The business is structured to support clients globally while employing and managing staff locally in each market. Our leadership, recruitment, HR, client experience, operations, finance and technology teams work together to ensure clients receive consistent service and staff receive proper support.

This structure allows us to combine local employment knowledge with international service standards.

Sample highlight service offering of Outposter

A key Outposter service is helping businesses build dedicated offshore teams without the usual complexity or risk of outsourcing.

We manage the full process, from recruitment and vetting through to employment, onboarding, payroll, HR, performance support and ongoing client success.

We also help teams adopt AI in practical, role-specific ways, improving speed, accuracy, reporting, customer experience and overall output. Whether a client needs one specialist or a larger team, Outposter provides the people, systems and support to help them scale confidently.

Headquarters

Brisbane, Australia

Public or Private

private

Seats or staff

250 - 499

Revenue

$5m+

Industries
  • Accounting
  • Advertising & PR
  • Airlines
  • Automotive
  • BPO
  • BPO industry
  • Business Administration
  • Business Consulting and Services
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Game Dev & Support
  • Government
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Insurance
  • IT Services and IT Consulting
  • Legal
  • Non Profit
  • Payroll
  • Professional Services
  • Public Utilities
  • Real Estate
  • Recruiting Staffing
  • SaaS
  • Software Tech/IT
  • Tech support
  • Telecoms
  • Transportation
  • Utilities

Details

Executive

Ben Pullen, Founder + CEO

Year Founded

2020

Countries of fulfillment
  • Australia
  • India
  • Philippines
  • Vietnam
Sectors
  • Admin Support
  • Agency Contract Partner
  • Animation & Multimedia
  • Back Office Support
  • Business Compliance
  • Customer Service
  • Data Analytics and AI
  • Digital & Content Marketing
  • Employer of Record (EOR)
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • Global Payroll & Compliance
  • Human Resource & Legal
  • Inbound & Outbound
  • IT Services and IT Consulting
  • Online Gaming
  • Output-based
  • Outsourcing Consultancy
  • Recruiting & Talent Acquisition
  • Retail
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
  • Telecommunications
Contact information

-

hello@outposter.com.au

https://www.outposter.com.au

About Outposter: Review and comparison

Outposter is an international Business Process Outsourcing service provider with headquarters in Brisbane, Australia, teams in Brisbane, Sydney, and New York, and outsourcing offices in the Philippines, Singapore, and India. Their services extend to small and large businesses alike on long or short-term projects.

Outposter ensures that the decision to outsource will pay off because they take special care to hire, train and vet the most skilled workforce possible. You will work directly with an Australian or U.S.-based team with years of experience servicing companies in numerous industries and take pride in their work and ability to delegate projects to skilled workers in Asia.

Outposter Outsourcing

Outposter was founded in 2016 in Brisbane by entrepreneur Ben Pullen who had already established and sold two successful telecommunication and outsourcing companies. 

As per their website, Outposter’s mission is to facilitate the growth and success of both clients and staff members by providing a respectful, knowledgeable, and highly skilled staff and workforce.

They combine the entrepreneurial drive inherent in Australian business and the diligence and specialized skill set of the Indian, Philippine, and Singaporean workforce to provide clients with the best possible collaboration for top-quality BPO services.

Outposter has expanded its business teams to include a North American-based team and a second office in Australia.   

Outposter’s BPO services and pricings

Outposter is an ever-evolving and adapting outsourcing company providing a wealth of services that include:

Sales

  • Full-time Outbound Calling

Marketing

  • Custom Marketing List
  • Business social media Management
  • Unlimited Graphic Design
  • Animation or Video Work

Support

  • Online Customer Support
  • Virtual Assistant

Outposter has provided services to companies across various industries that include meal delivery, health and wellness, finance, cosmetics, tech, telecommunication, and many more.

Outposter pricing

Outposter does not list their pricing publicly on their website but instead prompts you to choose which service you need, after which they will contact you with a quote via email or phone for a more customizable and personable collaboration.You can also reach out to them through their Sales page.

How Outposter outshines its competition

Outposter outshines its competition by providing a diverse array of services and a multi-talented staff with an equally diverse array of specialties. 

Not only are you in direct contact with an English-speaking staff member that will collaborate with you every step of the way, but you also have a large, diverse, and skilled workforce in the Philippines, India, and Singapore to execute your agreed-upon plan and turn your business dreams into a reality. 

Key executives

Ben Pullen (Founder and CEO)

Ben Pullen is CEO, managing director, board member, and founder of Outposter. He is also the director of ZigZag Offshoring and a board member of Claim App and Broadway Crew. 

He has an eclectic career history, having worked in the telecom, Biomed, property, and marketing industries in Australia and internationally. He is a noteworthy entrepreneur whose company services clients worldwide from offices on various continents.

Bell Soria (Country Manager)

Bel Soria manages all of Outposter’s high-performance and high-volume teams, using her 8+ years of experience in management and BPO along with her past career specialties as a developer, designer, and customer service manager for larger companies like PayPal, Telus, and Uber.

Outposter reviews and comparisons

Outposter has received rave reviews from Australian clients, citing timely, respectful, and cost-effective services.

Their website provides a comprehensive portfolio of past projects along with testimonials from delighted managers and CEOs. Contact them to learn more about their services and prices and how they compare. 

Outposter’s contact information

Outposter’s main headquarters is located in:

Brisbane, Australia

Further, you may virtually reach out the company through the following contact information:

Website https://www.outposter.com.au
LinkedIn https://www.linkedin.com/company/outposterteam
Facebook https://www.facebook.com/outpostercrew

In addition, you may email them at hello@outposter.com.au

Outposter news, podcast & articles

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