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Your Answer Solutions Center

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About

We are a Call Center based in the United States which provides Bilingual Agents located in Mexico. We offer exceptional quality agents that are Professional, Friendly, Helpful, and Accurate at a 30-50% savings.

Headquarters

-

Public or Private

Sole Proprietorship

Seats or staff

51-200

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

13

Site traffic

77

OA ranking

-

Glassdoor rating

4.5

CrunchBase ranking

-

Details

Executive

Bonnie Lynch, Director Of Operations

Year Founded

2015

Countries of fulfillment

-

Sectors

-

Contact information

52 999 481 9541

http://youranswersolutionscenter.com/

Social media

-

About Your Answer Solutions Center: Review and comparison

Your Answer Solutions Center (YASC) provides employees with bilingual skills for internationally-minded businesses in the United States and Canada. Their highly skilled agents allow companies to communicate effectively across borders. Your Answer Solutions Center’s high-level security ensures that all clients’ data will remain confidential. YASC guarantees service every hour of the day, seven days a week. 

Your Answer Solutions Center Outsourcing

Your Answer Solutions Center has headquarters in Florida, in the United States, and offices in Yucatan, Mexico. YASC’s cross-border presence allows them to find the most talented bilingual agents across two countries. This enables companies across North America to render high-level service to Spanish-speaking customers.  

Your Answer Solutions Center’s BPO services and pricings

Your Answer Solutions Center trains agents to render service for a wide range of industries. YASC employees answer calls in both English and Spanish, navigate scheduling accounts, and deliver quality customer care.  

Agents have training in:

  • Customer Service
  • Managing disgruntled callers
  • Hippa guidelines
  • Call Control

Your Answer Solutions Center’s pricing

Your Answer Solutions Center’s pricing varies depending on clients’ needs. However, with the increased reach of bilingual agents and revenue saved from outsourcing, YASC is guaranteed to save businesses money and increase revenue. 

How Your Answer Solutions Center outshines its competition

Your Answer Solutions Center guarantees the highest quality customer service. With the growing Hispanic population in North America, many businesses struggle to find telephone agents with bilingual skills. YASC allows businesses to easily connect with this market sector. The company’s cost-effective services stand out among other call centers that struggle to provide the same excellent resources. 

Your Answer Solutions Center allows clients to:

  • Save money by reducing payroll taxes, and vacation pay
  • Minimize worker turnover
  • Satisfy consumers by capably providing service and answering questions
  • Reaching wider audiences with bilingual agents
  • Decrease problems with attendance 

Key executives

Bonnie Lynch (Director Of Operations) 

Bonnie Lynch has run Your Answer Solutions Center since January 2021. Her previous experience includes working at a law firm and as an account coordinator. Her varied prior experience and expertise in team building, management, and negotiation make her an ideal director. With her extensive experience, she has a thorough understanding of the business she heads. 

Your Answer Solutions Center reviews and comparisons

While we don’t yet have client reviews, employees in both the United States and Mexico gave Your Answer Solutions Center four out of five stars on Glassdoor. YASC yields satisfaction both from its employees and from clients. With happy, well-educated employees across two cultures, YASC can ensure a top-quality client experience that will provide excellent results across the Americas. For more information see http://youranswersolutionscenter.com

 

Your Answer Solutions Center’s contact information

Your Answer Solutions Center’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 52 999 481 9541.

References

https://www.glassdoor.com/Overview/Working-at-Your-Answer-Solutions-Center-YASC-EI_IE2758217.11,44.htm

https://www.glassdoor.com/Overview/Working-at-Your-Answer-Solutions-Center-YASC-EI_IE2758217.11,44.htm

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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