Smart Outsourcing Solution

Smart Outsourcing Solution (SOS) is a Philippines-based outsourcing and Employer of Record (EOR) provider that helps global businesses hire, manage, and scale compliant remote teams without setting up a local entity. The firm specializes in EOR services, contractor of record (COR), remote staffing, global payroll, and HR compliance across the Philippines and other major markets.

A division of Global BPO Solution Ltd., Smart Outsourcing Solution was built by industry veterans with 30+ years of global outsourcing experience to address the complexity of cross-border hiring, particularly in the Philippines. The company combines deep BPO operational expertise with a simple, scalable approach designed for startups, SMEs, and enterprises alike.

Today, SOS supports clients across the United Kingdom, United States, Canada, Australia, Germany, the UAE, Singapore, Saudi Arabia, the Philippines, and Sweden, with trusted clients spanning fintech, SaaS, eCommerce, legal, travel, training and development, and other industries.

Smart Outsourcing Solution operates dual headquarters: its Philippine office at the Filinvest One Building in Alabang, Muntinlupa City, and a Hong Kong office in Kowloon Bay. From these hubs, SOS supports clients hiring in 10 major markets, with deep specialization in the Philippines as one of the world’s leading outsourcing destinations.

The company runs a registered and compliant Philippine entity—covering DOLE, PEZA, and BIR registrations, plus SSS, PhilHealth, and Pag-IBIG contributions—allowing SOS to legally employ talent on behalf of its clients. This local entity also handles tax filings, statutory benefits, payslips, and full local labour-law compliance from day one.

Beyond EOR, Smart Outsourcing Solution builds and manages dedicated remote teams across full-time, part-time, and project-based models. The company handles end-to-end recruitment, HR, payroll, IT support, and admin coverage, allowing clients to scale offshore teams in 7–21 days and onboard EOR hires in as little as 5–10 days.

Smart Outsourcing Solution offers a comprehensive range of EOR, outsourcing, and global hiring services tailored to international clients:

• Employer of Record (Philippines) – Legally employ staff in the Philippines without setting up a local entity, with SOS handling contracts, payroll, statutory benefits, tax registration, and government compliance.
• Contractor of Record (COR) – Compliant contractor engagement and management, including conversion of existing contractors to compliant employees.
• Dedicated Remote Teams – Full-time, part-time, and project-based remote teams with end-to-end recruitment, payroll, and HR support.
• Customer Support Teams – Customer support agents handling email, live chat, and phone support for global businesses.
• Software Developers – Full-stack, front-end, mobile, DevOps, QA, and cloud engineers hired from the top 5% of Philippine tech talent.
• SDRs and Sales Teams – Sales development representatives and full sales teams for B2B lead generation.
• Operations and Admin – Operations support, admin staff, and back-office professionals.
• Marketing Assistants – SEO, PPC, content writing, and social media marketing support.
• Virtual Assistants and Executive Assistants – Dedicated VAs and EAs for administrative and operational support.
• AI Data Labelers and Data Scientists – Specialized AI/ML talent for data labeling, analytics, and data science work.
• UI/UX Designers and Creative Talent – Design and creative professionals for product and marketing teams.
• Finance, HR, and Recruitment Specialists – Bookkeepers, accountants, finance admins, and recruitment specialists.
• Global Payroll and HR Support – Localized payroll processing, statutory benefits administration, and HR compliance across markets.
• Compliance and Risk Mitigation – Permanent establishment risk management, GDPR compliance, IP protection, and cross-border labor law compliance.
• Build-Operate-Transfer Teams – Build offshore teams with SOS, then transition them under the client’s own entity when ready.

Smart Outsourcing Solution’s pricing

Smart Outsourcing Solution publishes transparent pricing benchmarks on its website. EOR services in the Philippines start at $190 per employee per month, with additional costs depending on salary, benefits, and add-ons such as bonuses, equipment, or stipends. Remote team engagements typically start at $1,200 per month per full-time team member, including salary, benefits, HR, and compliance.

Indicative monthly salary ranges include Virtual Assistants at $800–$1,500, Customer Support at $900–$1,800, and Software Developers at $2,500–$4,500. For tailored quotes, interested clients can visit SOS’ EOR pricing page or Talk to their experts to know more about their services and the rates offered. 

Smart Outsourcing Solution distinguishes itself through deep BPO operational expertise, full compliance infrastructure, transparent pricing, and access to top-tier Philippine talent.

30+ Years of Global Outsourcing Experience

SOS is led by founders with decades of operational experience across Australia, the Philippines, and the United Kingdom—including managing teams of up to 10,000 in the Philippines.

Access to the Top 5% of Philippine Talent

The company gives clients access to the top 5% of talent across customer support, technology, sales, marketing, operations, and creative roles.

Full Compliance Infrastructure

SOS handles payroll, contracts, taxes, and HR end-to-end, with proper registration under DOLE, PEZA, and BIR and contributions to SSS, PhilHealth, and Pag-IBIG—ensuring fully compliant employment under Philippine labour law.

GDPR-Compliant and Legally Secure Employment

SOS maintains GDPR-compliant employment structures, IP assignment agreements, encrypted data flows, and strong permanent establishment (PE) and IP protection.

Dedicated Account Managers and Legal Oversight

Every client engagement is supported by dedicated account managers and legal oversight, ensuring consistent service and compliance throughout the relationship.

Scalable Hiring for Startups, SMEs, and Enterprises

The company offers flexible engagement models—full-time, part-time, and project-based—designed to scale with companies from early-stage startups to large enterprises.

Fast, Risk-Free Global Hiring

EOR hires can be onboarded in 5–10 days, while full remote teams can be set up in 7–21 days, helping companies move quickly without entity setup or compliance risk.

Transparent, Predictable Pricing

EOR services start at $190 per employee per month and full-time remote team members from $1,200 per month, giving clients clear, predictable economics and savings of up to 70% versus local hiring in Western markets.

EOR Legislation Library

SOS maintains a public EOR Legislation Library covering employment laws across the UK, Australia, Germany, Singapore, and more—providing ongoing transparency on regulatory compliance.

Martin English (Co-Founder)

Martin English is a Co-Founder of Smart Outsourcing Solution, focused on helping founders build compliant remote teams in the Philippines and driving fast-track EOR solutions and Build-Operate-Transfer team deployments.

He draws on a career in customer experience and digital transformation with global brands like Telstra, Vodafone, and Shell, and also leads SOS’s positioning in AI search visibility.

Phil Murphy (Co-Founder)

Phil Murphy is a Co-Founder of Smart Outsourcing Solution and a BPO and outsourcing leader with 30+ years’ experience across Australia, the Philippines, and the United Kingdom—including 12 years managing teams of up to 10,000 in the Philippines.

At SOS, he delivers Employer of Record (EOR) and Contractor of Record (COR) services, helping global companies scale remote teams compliantly across travel, IT, banking and finance, telecommunications, energy, retail, and healthcare.

Smart Outsourcing Solution features detailed case studies and client testimonials on its website from clients across travel, financial services, legal, marketing, and consumer goods. The company is also profiled on Clutch, GoodFirms, The Manifest, G2, Trustpilot, and Crunchbase, with documented outcomes spanning compliance, lead generation, and team scaling. Here are some standout testimonials:

“SOS made outsourcing easy. The results surprised us—we felt safe, supported, and fully guided.” – Emma Bowkett, CEO and Founder, Convertr

“SOS unified our EU marketing. Their multilingual team brought structure, speed, and brand consistency.” – T. Bowkett, CEO, Nikken Kousakushou

“SOS built a skilled team fast. Our AU lead gen soared—opened doors to PH.” – Jane Alfonso, Country Manager, Aeco

Smart Outsourcing Solution’s main headquarters is located in:

9F Filinvest One Bldg. Alabang Zapote Road, Northgate Cyberzone, Filinvest, Alabang, 1780, Muntinlupa, Metro Manila

Further, you may virtually reach out the company through the following contact information:

Website https://smartoutsourcingsolution.com

LinkedIn https://www.linkedin.com/company/smartoutsourcingsolution/

Facebook https://www.facebook.com/people/Smart-Outsourcing-Solution/61561536743956/

In addition, you may email them at info@smartoutsourcingsolution.com