Beepo

Services & Capabilities

Role-based model. The site is organised around roles a buyer can hire and around industries. The navigation lists accounting, bookkeeping, payroll, administration support, customer service, data management, digital marketing, finance, human resources, quality-assurance testing, technical support and web development roles. The firm sells people placed into a client's team, not a fixed outsourced process.

Accounting. The accounting page describes the recruitment standard. — "we run a rigorous recruitment process" The page lists work such as invoice coding, payroll, reconciliations and reporting in common accounting software.

Real estate. The real estate page covers agency and property-management work. — "At Beepo, we offer support across a variety of real estate functions, roles and tasks" The tasks include tenancy application processing, trust accounting and routine inspection administration.

Disability-sector plan management. The NDIS page targets plan managers in the Australian disability scheme. — "At Beepo, we offer support across a variety of NDIS functions, roles and tasks" A buyer in a regulated sector should ask how worker screening and data-handling duties are met offshore.

Services page. The services page describes how the firm manages each placement. — "At Beepo, we pay meticulous attention to the processes of consultation, recruitment, development, monitoring and quality assurance" The page also describes each placement as dedicated to one client.

Tech roles. The role list includes help-desk, service-desk and systems-administration staff and several developer roles. The site gives no named product or technical certification for these roles, so a buyer should ask for sample résumés and test results.

Record and Tier Note

• Service lines differ. The record lists digital marketing, e-commerce support, finance and accounting, and human resources and recruitment, which the site sells as roles.

Client Base & Market Position

Named reference. The home page carries a single client voice. — "Peter Williams Managing Director | Red Planet Software" The home page testimonial reads as follows. — "Beepo helps my business by providing quality resources" A buyer should ask for further references by industry.

Industry focus. The home page links outsourcing pages for accountancy, business, ecommerce, financial services, NDIS, real estate and tech. The platform record lists e-commerce and retail, government and public sector, real estate, and technology and software as verticals, so the record and the site overlap only partly.

Partnership. The media page records a software-vendor tie-up in the property sector. — "a partnership between Beepo and Rockend" The item sits under an October entry from the year two thousand eighteen on the media page, and a buyer should ask whether it is still active.

Market claims. The services page describes the placement offer. — "in the Philippines to support their local teams in whatever capacity they require" No share, rank or client count supports the claim.

Delivery Infrastructure & Operations

Locations. The footer gives the Melbourne office address. — "Level 7, South Tower, 485 LaTrobe Street, Melbourne 3000" The delivery site is in the Clark freeport zone in the Philippines. — "Clark City Front Tower 2, Manuel A. Roxas Highway, Clark Freeport Zone, Pampanga, Philippines" The platform record lists Australia, the Philippines and the United States as delivery locations, and a buyer should ask which United States activity the record refers to.

Facility security. The data-security page describes a physical control set. — "Beepo has a nine-part, finance-industry-standard security protocol in its office located in Clark, The Philippines" The page lists keypad locks, security guards, personal lockers, biometric scanners, cameras, a clean-desk rule and disabled USB drives. The same page claims round-the-clock guarding of the entrance. — "security guards 24/7"

Data handling. The same page says data cannot be moved off the machine. — "cannot use USBs or devices to download any client data"

Group security function. The page points to a group-level specialist. — "Our parent company, Probe CX, also has a dedicated Cyber Security and Risk Manager who handles information security policies and procedures" The platform record lists a SOC one certification, so a buyer should ask for the external certificate, the report and its period.

Hours. A buyer should ask about shift patterns and the holiday calendar.

Record and Tier Note

• Size differs in scope. The record carries a total of five hundred and forty; the site states no Beepo total.

• Delivery locations differ. The record adds the United States to Australia and the Philippines, while the site names Clark and Melbourne.

Ownership, Financials & Scale

Headcount. The platform record carries five hundred and forty employees for Beepo. The site states no Beepo headcount, so a buyer should ask for the figure by site and by role.

Ownership. The ownership chain is stated on the media page. — "Haidee’s appointment follows a decision to bring Beepo into the MicroSourcing portfolio as part of a logical alignment" The group later added capability. — "Probe CX, has recently announced the successful acquisition of Innovior"

Accounts. A buyer should ask for the entity's accounts and the group's guarantee position.

No public revenue figure was found.

People, Leadership & Culture

Chief executive. The people page names the chief executive and gives her background. — "Haidee Enriquez CHIEF EXECUTIVE OFFICER Haidee has more than 18 years of management and leadership experience" The media page records the appointment. — "Haidee’s appointment follows a decision to bring Beepo into the MicroSourcing portfolio as part of a logical alignment" The same item gives her reporting line. — "Reporting to Probe CX CEO Andrew Hume, Haidee’s appointment follows a decision to bring Beepo into the MicroSourcing portfolio" A later item records an award. — "Our CEO, Haidee Enriquez, has been honored as the ‘Woman Leader of the Year’ at the recent Asia CEO Awards"

Senior team. The people page lists client-experience managers, an information-technology manager, a talent-acquisition supervisor and a people-and-culture officer. — "Bernie (Burnz) Dela Cruz IT MANAGER Burnz has more than 15 years of experience in the IT industry" Another entry covers recruitment. — "Emara (Emma) Ann Dizon TALENT ACQUISITION SUPERVISOR Emma has worked in the outsourcing industry for 10 years"

Culture. The About page lists values of customer commitment, staff wellbeing, quality, trust and constant improvement. — "We understand that offshoring can be a stressful process, so trust is at the core of our business practices" A buyer should ask about attrition in the Clark site.

Technology & Innovation

Identity and access. The data-security page describes a single-sign-on product. — "a cloud-based product that allows single sign-on access to all software applications"

Monitoring. A buyer should ask for the full control list and test evidence.

Group automation. The group announced the acquisition of Innovior. A buyer should ask which tools are offered in practice.

Strategic Assessment

Strengths

• Named chief executive and team. The people page names the chief executive and six senior managers.
• Documented physical security. The data-security page lists nine controls.
• Group backing. The firm sits inside a larger group with a security function.

Risks and Vulnerabilities

• Single delivery site. The site names one operating base in Clark.
• External audit unconfirmed. The site describes controls, so a buyer should ask for a certificate.
• Dated media items. The latest press items are older, so a buyer should ask for current news.

Opportunities

• Plan-management and property clients. The firm has dedicated pages for both.
• Group automation tools. The parent's recent acquisition could add automation to placements.
• Finance-sector roles. Loan, claims and broker-support roles are listed in the navigation.

Record and Tier Note

• Certification is unconfirmed. The record lists SOC one, and a buyer should ask for the matching external certificate.