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KNBPO Solution Private Limited is a technology-first business process outsourcing company with its operational headquarters in Noida, in India’s National Capital Region. Incorporated on 23 March 2023, with a registered office in East Delhi, the privately held firm delivers 24×7 inbound, outbound and back-office services and describes itself as an AI-augmented, compliance-focused BPO partner.
The company organizes delivery into four dedicated PODs. Tele-Calling covers inbound, outbound and blended calling for banking and financial services, fintech, e-commerce and insurance clients. HR Consultancy runs pan-India recruitment across Versant V3 to V5 language bands, using a three-stage screening process. Field Sales Force provides an on-ground team that the company puts at more than 1,000 members and says it is scaling toward 5,000. Online Lead Force handles digital lead generation to sustain a consistent sales pipeline for clients.
KNBPO serves banking, financial services and insurance, fintech, e-commerce, edtech, telecom, insurance and real estate clients. The company says it combines experienced staff with AI tools, with Claude, ChatGPT and Gemini embedded in daily workflows.
According to its website, KNBPO operates two delivery floors with more than 200 professionals and can bring 50 fully trained, productive seats live within 30 calendar days. It states that operations are aligned with TRAI, RBI and India’s Digital Personal Data Protection (DPDP) rules from day one, an important consideration for regulated lenders and insurers running outbound campaigns.
Its commercial model is described as shared-risk, combining seat-based and outcome-based pricing to align incentives with clients. The company offers facility walkthroughs and pilot proposals within 48 hours of confirmation. Its capability materials also cover facility and infrastructure, technology stack, language and talent coverage, and ramp-up and deployment planning.
KNBPO is best suited to Indian and international companies in financial services, insurance, e-commerce and education that need compliant domestic tele-calling, lead generation, field sales or recruitment support that can be ramped up quickly.
KNBPO Solutions Pvt. Ltd.’s main headquarters is located in:
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