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2.8/5 • Glassdoor rating


We want to be admired for our ability to lead the transformation of relationships, because we believe that relationships transform people, companies and the world.

Our goal is excellence in the delivery of efficient, safe and reliable integrated relationship solutions, in a continuous process of improvement and innovation, through qualified people and state-of-the-art technology.

With our experience of over 15 years, we have strengthened and transformed relationships in Brazil, Argentina, Colombia and Peru, as well as Chile, Ecuador, Panama, the United States, Canada and Spain, where we provide offshore services.



Public or Private


Seats or staff



$50 mil. - $100 mil.






Year Founded


Countries of fulfillment




Contact information


About Liq: Review and comparison

Liq is a Business Process Outsourcing company with an eye for human talent. Liq is a growing firm with a wide array of expertise at its disposal. The comprehensive services offered by this BPO are made to support your company and create manageable growth in a myriad of industries.

Liq focuses on managing the support of clients across the nation of Brazil. You can count on low-cost solutions from over 20,000 employees with your company’s goals in mind.

Ever since the establishment of the company, clients can expect coverage for business processes in a professional manner thanks to their powerful focus on leadership . Diversity and social inclusion are some of the highest pillars the company strives to accommodate while it’s making a difference for your livelihood.

Liq Outsourcing

The firm covers eight states in Brazil. Liq’s policies of integrity and sustainability guarantee return on investment for projects. You can gain access to the services provided in over 700 cities across the country.

Liq’s BPO services and pricings

Liq’s services are carried out via potent tools used to leverage existing talent more effectively, improve productivity, and reduce redundant processes. Here is a brief list of some of the offerings they can provide to your company: 

  • Customer care solutions from SAC 2.0 and SAC 3.0
  • End to end offerings
  • Consumer retention strategies and execution
  • Back office support
  • Complaint management
  • Live trade and e-trade marketing management
  • Staff training offerings

The company has numerous awards and certifications to back up its confidence in its goal of bringing clients and customers together with their multidisciplinary experience. They’ve been earning accolades since 2014.

Liq’s pricing

The specific pricing of Liq’s services is dependent on the varied needs of the clientele. Their contact page gives specific instructions to get in touch based on who you are. The company’s main page provides a helpful tool for acquiring information based on what service you have an interest in, what channel(s) work best for you, and what intelligence tools can be used.

How Liq outshines its competition

The scope of Liq’s support is based mainly on the needs of specific clients. Even highly specific goals are attainable thanks to their expertise. They want to act as an evolution in how companies and their customers interact. Their BPO services include:

  • Consumer relationship management (CRM) offerings
  • On and offline support
  • Sales channel management and coverage of trade and live marketing
  • A wide variety of direct BPO services
  • Application and software development
  • Help-desk operation

Key executives

Fernanda Franco (Legal Director)

Fernanda Franco is the company’s legal director, responsible for the definition of many of the company’s proceedings and strategies as they grow and help others. Her 14+ years of legal experience has been integral to many of the firm’s successes.

Liq reviews and comparisons

Liq is a premier BPO servicer in Brazil. They offer affordable solutions for outsourcing and have tons of documented employee reviews on their Glassdoor page. Client-specific services and smooth business practices are the ideals for this company.

Liq’s contact information

Liq’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 95252-8626.


Liq news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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