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Upcall

About

Upcall is the human-powered engagement platform & API. Upcall provides U.S sales professionals on demand, enabling businesses to trigger human phone calls within seconds. Upcall is fast, scalable and cost a friction of a full-time sales rep. Upcall engages, qualifies and converts your leads into opportunities.

Headquarters

-

Public or Private

Private

Seats or staff

11-50

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Alexa ranking

1,375,946

Domain Authority

41

Site traffic

-

OA ranking

-

Glassdoor rating

4

CrunchBase ranking

-

Details

Executive

Peter Miller, Operations Manager

Year Founded

2016

Countries of Fulfillment

-

Sectors

-

Contact information

888-318-1336

https://www.upcall.com/

Social media

About Upcall: Review and comparison

Upcall is an innovative outbound calling solutions and Business Process Outsourcing (BPO) services provider headquartered in Mountain View, California. The firm has been providing cost-effective and fast outsourcing solutions for sales professionals since 2016.

This BPO company focuses on providing businesses human-engaged platforms for handling their marketing, sales, and lead-generating needs. 

Since its inception, Upcall has expanded its operations throughout California and Belgium. The company’s current size is 11 to 50 employees, and its last reported revenue is $2 million

Upcall Outsourcing

This firm matches its clients’ contacts with qualified agents to provide them the fastest and most efficient experience based on their location and expertise. Upcall also integrates several tools to synchronize data and simplify workflows through automation, including API, Zillow, and Mailchimp.

Additionally, Upcall is recognized by Clutch as one of the Top Call Center Companies in 2021.

Upcall’s BPO services and pricings

Upcall offers the following services:

  • Lead Engagement and Follow-up
  • Lead Management
  • Customer Engagement
  • Internet Technology and Applications 
  • Software as a Service
  • B2B Sales
  • Lead Generation
  • Lead Qualification 
  • Inbound Sales
  • Calls on-demand
  • B2B SaaS
  • Inbound Lead Response
  • Sales Enablement
  • Sales Automation
  • Outreach

This is just a fraction of what is offered. They offer much more, including outbound sales and marketing automation. 

Upcall’s pricing

Upcall offers four pricing plans: Enterprise, Reseller, Pro, and SMB. Some differences between each pricing plan includes call speed, volume-based pricing per lead, and a maximum number of users. Total costs also depend on the complexity of a client’s campaign, the number of call attempts, or whether they require specific assistance with implementation.

How Upcall outshines its competition

The firm takes pride in its belief in the crowdsourcing economy and efficient telephone communication. Their website highlights this protocol with the following:

  • Accommodating call times based on the days and times clients select while detecting their customers’ time zones and complying with curfews.
  • Ensuring clients that payment occurs only after effective and successful calls or closed deals.
  • Scalable services costing a fraction of the cost for full-time sales representatives.
  • Ensuring TCPA compliance without pre-recorded messages, auto-dialing, and robocalling.
  • Comparing lead sources.
  • Providing clients’ customers faster replies through phone and email.
  • Saving clients hundreds of hours of calling to help them prioritize other aspects of their businesses.
  • Customizing a client’s conversational script to give their customers an engaging first impression in place of an answering machine or full-time call center.
  • Increasing customer engagement.
  • Streamlining workflows.

In addition, Upcall lends its services to over 400 companies in several industries, such as real estate, insurance, retail, and construction.

Key executives

Peter Miller (Operations Manager)

Peter Miller has been Upcall’s Operation Manager since 2019. He maintains the flow of all business aspects and contributes his sales experience to his previous work as a Sales Consultant.

Samuel Devyver (CEO)

Samuel Devyver has been Upcall’s Corporate Executive Officer (CEO) since 2016. He also co-founded the company and has a business background. 

Upcall reviews and comparisons

Upcall is an innovative call service and BPO provider in California. You can find several reviews for Upcall online. Still, we recommend comparing their services with other BPO providers that integrate customizable APIs or reliable lead buying in California and other surrounding states.

Upcall’s contact information

Upcall’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 888-318-1336.

References

https://www.glassdoor.com/Overview/Working-at-Upcall-EI_IE1688083.11,17.htm

https://www.crunchbase.com/organization/upcall

Upcall news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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