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IBM Business Services

3.9/5 • Glassdoor rating


Over 105 years old, IBM does not need any introduction. Known as Big Blue, the company has its headquarters in New York, United States. As of 2016, the company’s revenue was $79.9 billion and is listed on the New York Stock Exchange with the name ‘IBM Corporation.’

IBM has successfully transitioned from Information technology to several other industry verticals. The services include, Aerospace, automotive, banking, defence, consumer products, education, financial markets, healthcare, government, travel, retail, telecommunications, manufacturing and banking. Realising that this age of disruption in technology is going to continue, IBM believes in researching and developing services to provide the best customer experience to its clients as well as end users.

The company provides innovation to the next level simplifying the process of doing business, increasing network, reducing overhead costs and enabling its clients to grow simultaneously.

The services provided include development of mobile apps that are innovative, analysing businesses so that client can form stronger strategies and breaking down complex data to let clients know where they stand in the market. Apart from these, IBM also offers services such as global process services, cloud business solutions and digital operations among many others.



Public or Private


Seats or staff



$10+ billion (USD)





Arvind Krishna, CEO/Chairman and Chief Executive Officer,

Year Founded


Countries of fulfillment




Contact information


About IBM Business Services: Review and comparison

IBM has been one of the biggest names in technology over the past century. Founded by Charles Ranlett Flint and Incorporated in the United States, IBM services span 171 countries.

Since its inception in 1911, it has produced and sold computer hardware, middleware, and software. IBM has also, over the years, provided hosting and consulting services for companies across different industries.

Recently, IBM has dabbled into providing cloud computing and artificial intelligence services for other businesses.

IBM employs over 300,000 employees across the world. The company also has revenue that’s over 10 billion USD year on year. It has completed 199 acquisitions through its existence, investing in 38 others and exiting 10 of them

IBM Business Services Outsourcing

IBM is a company not restricted by location. With an active presence in 171 countries, IBM still has its products and services used worldwide. IBM has its headquarters incorporated in New York City.

The company has its services at the core of numerous businesses around the world. Also, IBM has the resources and personnel to drive continuous innovation across the technological landscape. 

IBM Business Services’s BPO services and pricings

IBM has been at the fore of computer and software advancements over the past century. So far, the company has over 791 products to its name. Hence, in this section, we’ll only look at some essential products and services.

    • IBM SPSS Statistics- With this product, organizations can extract insights from their available data to make accurate decisions per time.
  • IBM Watson Studio- The IBM Watson Studio is another product from the BPO Company with which it allows users to build, run and manage AI models. The product enables companies to prepare data, then build models on cloud infrastructures.
  • IBM Sterling Order Management- The IBM Sterling Order Management infrastructure makes it easy for business owners to meet customer demands per time. 

IBM’s pricing 

The pricing of IBM’s products and services is quite affordable. Each of the products has its prices based on the value they offer. One thing is for sure — the overhead cost over time reduces for businesses that leverage any of IBM’s products and services. 

How IBM Business Services outshines its competition

Providing solutions for over a hundred years, IBM has outlasted a couple of depressions, wars, and fierce competitions. Yet, through the company’s continued existence, one factor has been at the center of everything IBM does — innovation.

In addition to aggressive innovation, IBM outshines the competition by ticking the following boxes:

  • Global network
  • Patent development
  • Legacy systems
  • Forward-thinking enterprise solutions

Key executives

Arvind Krishna (CEO/Chairman)

Arvind Krishna is an Indian-American business executive who took over as Chairman and CEO of IBM in April 2020. He joined the company in 1990, working at the Thomas J. Watson Research Center. His time at the research center lasted 18 years. After this, he took on several other roles within the company before rising to the peak of the pecking order. 

IBM Business Services reviews and comparisons

IBM is a BPO company that will continue to exist as the benchmark for other IT and software companies for decades to come. You can compare IBM with large companies offering software and BPO services on a global scale.

IBM Business Services’s contact information

IBM Business Services’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (914)499-1900.


IBM Business Services news, podcast & articles

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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