View all BPO Companies

content guru

Claim company

About

Content Guru makes engagement easy. A global leader in cloud communications solutions, we deliver off-the-shelf and bespoke customer engagement and cloud contact centre services, through the multi-award-winning 𝘀𝘁𝗼𝗿𝗺® solution.

Europe’s largest Customer Engagement and Experience solution, 𝘀𝘁𝗼𝗿𝗺, brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, storm gives organisations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success.

Headquarters

-

Public or Private

Private

Seats or staff

201-500

Revenue

$10 to $25 million (USD)

Industries

-

Highlights

Domain Authority

53

Site traffic

868

OA ranking

-

Glassdoor rating

4

CrunchBase ranking

-

Details

Executive

Sean Taylor DL, CEO

Year Founded

-

Countries of fulfillment

-

Sectors

-

Contact information

T: +[44] (0) 1344 852 350

https://www.contentguru.com

Social media

About content guru: Review and comparison

Content Guru provides cloud communications to businesses in more than thirty countries. Founded in 2005, Content Guru has developed and delivered cutting-edge technology to enhance customer relations and experiences for businesses across several sectors.

This award-winning firm boasts some of the most innovative solutions in the industry and aims to change how the world does business. The firm developed AI and propensity modeling to help clients deliver seamless customer experiences.

Content Guru expanded from its UK headquarters to open offices in Germany, Japan, the United States, and the Netherlands. The company employs more than 300 people and has an annual revenue of more than $47 million

content guru Outsourcing

The business takes pride in its core values of “teamwork, quality, and agility.” Part of the company culture includes delivering high-quality services. Content Guru has won more than thirty awards since 2014. Many of the awards centered around innovation and leadership.

The company also commits time and money to several causes as part of a commitment to Corporate Social Responsibility (CSR). This firm works with multiple local, national, and international organizations to support people and communities in need, including veterans and children. 

content guru’s BPO services and pricings

Content Guru offers multiple products to meet any client’s communication needs, including the following services:

  • The user-friendly storm® interface that works with third-party databases to enhance customer service.
  • An AI-powered toolkit, brain® that enhances and supports a company’s communications network.
  • CKS® (Customer Knowledge System) is the company’s proprietary CRM system that can integrate into any client’s communications infrastructure.

The firm can create a custom solution to meet any client’s needs, and every system features security. Clients can even get secure payment systems.   

Content Guru’s pricing

Since the company creates custom solutions for each client, there is no pricing listed on the website. Potential clients should contact the company via the website to schedule a consultation.

How content guru outshines its competition

Content Guru sites several values related to the company’s core beliefs, including:

  • Speedy and effective actions;
  • Knowledgeable team members;
  • Goal-oriented production standards;
  • Flexibility in the workplace;
  • Open communication with colleagues and customers;
  • Friendly, approachable team members.

The firm believes that these core goals help them build trust and delight clients to develop successful, long-term relationships. 

Key executives

Sean Taylor (Global CEO)

Taylor is the co-founder and Global CEO. In 1993, he started the firm’s sister company (Redwood Technologies) to provide communications servers. Taylor graduated from King’s College with an Honors degree in Electronics and Computer Science.  

Martin Taylor (Deputy CEO)

The other co-founder, Martin Taylor focuses on strategic marketing development and the public sector practice. He currently sits on the CBI Intellectual Property Committee and speaks at international conferences. Taylor graduated from King’s College with an Honors degree in Business Management.

content guru reviews and comparisons

Even though the company has over a decade under its belt, there are not many reviews about their services or client satisfaction. Before signing on for Content Guru services, you might want to research similar companies to make an effective comparison.

content guru’s contact information

content guru’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call T: +[44] (0) 1344 852 350.

References

https://www.crunchbase.com/organization/content-guru

https://www.glassdoor.com/Overview/Working-at-Content-Guru-EI_IE697967.11,23.htm

content guru news, podcast & articles

No news, podcast & articles available for this BPO

content guru videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.