$25 mil. - $50 mil.
Sean Taylor DL, CEO
About Content Guru: Review and comparison
Content Guru provides cloud communications to businesses in more than thirty countries. Founded in 2005, Content Guru has developed and delivered cutting-edge technology to enhance customer relations and experiences for businesses across several sectors.
This award-winning firm boasts some of the most innovative solutions in the industry and aims to change how the world does business. The firm developed AI and propensity modeling to help clients deliver seamless customer experiences.
Content Guru expanded from its UK headquarters to open offices in Germany, Japan, the United States, and the Netherlands. The company employs more than 300 people and has an annual revenue of more than $47 million.
Content Guru Outsourcing
The business takes pride in its core values of “teamwork, quality, and agility.” Part of the company culture includes delivering high-quality services. Content Guru has won more than thirty awards since 2014. Many of the awards centered around innovation and leadership.
The company also commits time and money to several causes as part of a commitment to Corporate Social Responsibility (CSR). This firm works with multiple local, national, and international organizations to support people and communities in need, including veterans and children.
Content Guru’s BPO services and pricings
Content Guru offers multiple products to meet any client’s communication needs, including the following services:
- The user-friendly storm® interface that works with third-party databases to enhance customer service.
- An AI-powered toolkit, brain® that enhances and supports a company’s communications network.
- CKS® (Customer Knowledge System) is the company’s proprietary CRM system that can integrate into any client’s communications infrastructure.
The firm can create a custom solution to meet any client’s needs, and every system features security. Clients can even get secure payment systems.
Content Guru’s pricing
Since the company creates custom solutions for each client, there is no pricing listed on the website. Potential clients should contact the company via the website to schedule a consultation.
How Content Guru outshines its competition
Content Guru sites several values related to the company’s core beliefs, including:
- Speedy and effective actions;
- Knowledgeable team members;
- Goal-oriented production standards;
- Flexibility in the workplace;
- Open communication with colleagues and customers;
- Friendly, approachable team members.
The firm believes that these core goals help them build trust and delight clients to develop successful, long-term relationships.
Sean Taylor (Global CEO)
Taylor is the co-founder and Global CEO. In 1993, he started the firm’s sister company (Redwood Technologies) to provide communications servers. Taylor graduated from King’s College with an Honors degree in Electronics and Computer Science.
Martin Taylor (Deputy CEO)
The other co-founder, Martin Taylor focuses on strategic marketing development and the public sector practice. He currently sits on the CBI Intellectual Property Committee and speaks at international conferences. Taylor graduated from King’s College with an Honors degree in Business Management.
Content Guru reviews and comparisons
Even though the company has over a decade under its belt, there are not many reviews about their services or client satisfaction. Before signing on for Content Guru services, you might want to research similar companies to make an effective comparison.
Content Guru’s contact information
Content Guru’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call T: + (0) 1344 852 350.