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Front Office

3.4/5 • Glassdoor rating


We specialize in 24 hour emergency services like HVAC companies, Plumbers, Electricians, Roofers, Contractors, Auto Dealerships and Auto Service & Repair, but will customize services for any type of business of any size.

All of our services are personalized to meet a clients needs.

We have no one size fits all packages. We help you easily create a cost effective and efficient system that works specifically for your business, with no hidden fees.



Public or Private


Seats or staff



$1 mil. - $5 mil.





Jeremy Kilpatrick, owner

Year Founded


Countries of fulfillment




Contact information


About Front Office: Review and comparison

Front Office Solutions (FOS) is an innovative front office solutions and Business Process Outsourcing (BPO) services provider headquartered in La Grande, Oregon. It has been providing 24-hour emergency services for various industries for years. Information regarding this company is limited.

Front Office Outsourcing

This company creates customized front office solutions for organizations from small to large. Predefined add ons make it very easy for clients to take control of customizing their plans to suit their needs.

Front Office’s BPO services and pricings

The FOS Pay As You Go plan doesn’t include any minutes but bills for minutes used instead. The rest of the plans have a certain number of call minutes available. 

Clients can add on a virtual receptionist package. FOS has three options: VR Silver, VR Gold, and VR Platinum. Both packages include:

  • 24/7/365 live phone/email answering
  • Warm live transfers to staff
  • Call screening & blocking
  • Emergency dispatching
  • Real-time SMS & email notifications
  • Google calendar integration
  • Custom CRM integration

FOS’s pricing

FOS offers five plans that span $79.95+ to $1200. Custom packages are also available.

The Pay As You Go plan is $79.95 and does not include any minutes. Each minute costs $3.25. 

  • The FOS Basic plan covers 90 minutes per month for $250, with each additional minute costing $2.25.
  • The FOS Silver includes 150 minutes and costs $375, and additional minutes cost $2.15 each.
  • The FOS Gold is $595 for 250 minutes per month, with each additional minute costing $2.05.
  • Finally, the FOS Platinum is $1200 for 800 minutes, with each additional minute being $1.95.

Additional virtual receptionist packages are as follows:

  • VR Silver for $1950 a month for 300 live virtual receptionist minutes, with overages costing $2.50 a minute
  • VR Gold for $2500 a month and includes 500 live virtual receptionist minutes, with overages costing $2.25 per minute
  • VR Platinum for $3000 a month for 850 live virtual receptionist minutes, with overages costing $195 a minute

FOS has four additional services it provides, which clients can add to any package:

  • Service Management Software Messaging – $550-$750/month

“We can receive, accept, and dispatch email requests from Corrigo, SMS Assist, Service Channel, and other service management platforms.”

  • Outbound Calls – $350/month

“We can reply to leads, service requests, and other customer questions from a local-to-you number.”

  • Confirmation Calls – $150/month

“We can send confirmation calls for appointments from a local-to-you number.”

  • Rescheduling – $150/month

“We can coordinate your appointment rescheduling as necessary.”

How Front Office outshines its competition

FOS specializes in providing 24-hour emergency services solutions with various customization options. This allows the company to create unique packages for clients’ individual needs. FOS customizes hold music, greetings, and scripts and provides the same service and experience as in-house receptionists while guaranteeing an answer for every call. 

Key executives

Jeremy Kilpatrick (owner) 

Front Office reviews and comparisons

We were unable to find reviews for this company. We recommend comparing it to other BPO call centers, front desk, and outsourced office work companies.


Front Office’s contact information

Front Office’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 855-208-8877.

Front Office news, podcast & articles

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Front Office videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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