Zoga Excellence Services (Z. E. S)

Z.E.S is an inventive Business Process Outsourcing (BPO) services provider. It is based in Tirana, Albania. The firm has been providing excellent services based on its wealth of experience in outsourcing solutions to its worldwide market since 2009.

The company promises to protect the data of every customer that works with them. They achieve data privacy through a cloud storage platform and VPN network. Using their services, you are assured of round-the-clock services. They are available twenty-four hours a day and seven days a week; this availability is the company’s mission.

As written on its website, the company’s vision is to be accessible to individuals and all types of companies who need its outsourcing services. They believe the vision can be done through the expertise and dedication of customer support specialists. The company’s current company size is 201 to 500 employees. 

The firm can boldly affirm that its processes are customer-centric. The company works with the mentality that customers are the most critical assets of the business. Every customer is patiently listened to so that the required solution is provided with excellence. Z.E.S is a proud member of the Albanian Business Services Association.

Z.E.S is an assertive outsourcing provider that delivers on what they promise. They offer the following services:

• Banking systems and services;
• Travel and hospitality services;
• I.T and HighTech services;
• Healthcare services;
• Telemarketing and sales services.

Z.E.S’s pricing

Z.E.S’s pricing is very cost-effective and affordable. Every customers’ demand is treated individually and personalized. They aim to provide exceptional and excellent services that won’t break the bank.

The firm has a pattern it uses to achieve success and makes it stand out amongst its competitors in the industry. As noted on their official website, the success driving steps are:

• A customer-centric mentality;
• The company has a healthy ambition to stay on the top;
• It strives for excellence in everything it has to deliver;
• Positive and enthusiastic work spirit.

The company ensures to develop a strategic plan meeting the requirements of the business. They also put resources required for execution and see to it that it is excellently delivered.

The company has stated its keys to sustainability and profitability as follows:

• To create long-term contracts. These contracts would demand constant monitoring or on-call services.
• Close contact relationships with clients should be maintained. The ties will fuel repeat businesses and help obtain a high reputation.
• Lay down a detailed experience for all clients in all the stages of relating with the company. The feedback system further helps to ingrain trust.

Ertigen Zoga (Business Partner)

Erigen is a graduate of Tirana Business University. He is the CEO of Digital Albania Services. He is a profound businessman with expertise in digital services.

Z.E.S is an innovative solutions center that aims to bridge the gap between you and your customers. They boost the light of your businesses to attract the right audience for you. 

We currently do not have any reviews for Z.E.S. We suggest a comparison of the firm to other like-minded BPO providers in Albania. 

Zoga Excellence Services (Z. E. S)’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://zzgroup.company/

LinkedIn https://www.linkedin.com/company/zz-group-company

Facebook https://www.facebook.com/ZZ-Group-1805349469489268

In addition, you may email them at [email protected]