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5.0/5 • Glassdoor rating


Sonnecto is a tech-driven company specialized in customer & software solutions based in Prishtina, London and New York.

What Sonnecto offers its clients

Our aim is to transform companies through comprehensive assistance, client engagement, software solutions, sales, analytics, back-office processing and frontline support to establish them as clear market leaders with a flourishing customer base.

How Sonnecto outshines the competition

With a dedicated hands-on team of diverse technical experts, utilizing staff augmentation and incorporating agile and lean methodologies to our everyday practices, we are able to transform every business process and performance.

Sample highlight service offering of Sonnecto

Customer Support
Software Solutions
Extended Solutions



Public or Private


Seats or staff



$10 mil. - $25 mil.

  • Ecommerce
  • Education
  • Financial Services
  • Hardware Tech/IT
  • SaaS



Fatos Ameti, CEO

Year Founded


Countries of fulfillment


  • Full service BPO
Contact information

44 779 321 0075

About Sonnecto: Review and comparison

With a focus on software and technology solutions, Sonnecto operates as a business process outsourcing (BPO) company. They are headquartered in Kosovo but have additional offices in London and New York. 

As Sonnecto states on their company website, they connect solutions. Therefore, they take the clients’ needs and connect them with tried and tested solutions that they have developed for business use. This effect allows them to fine-tune their processes by incorporating more technical details from developing trends and client needs.

Founded in 2017 and currently employing 50 staff members across the organization, Sonnecto emphasizes quality integrations and purposeful interactions. Therefore, they help each company operate on a technically sound and strategic software platform for optimal growth.

Sonnecto Outsourcing

As the recipient of many international awards, including Top Voice Services of 2021, Sonnecto has refined its operations to be seamless and straightforward. Although they have strategized to make their software versatile and transparent, they are also mindful that demands and trends change continually. As a result, they continue to change and adapt, and needs arise.

With a massive push for BPO organizations, Sonnecto will likely continue to expand in all three locations. 

Sonnecto’s BPO services and pricings

As a software solutions provider, the company offers a variety of services that correlate with that focus. Some of the offerings include:

  • Customer Service
  • Outsourcing Solutions
  • Sales and Marketing
  • Outbound Calls and Sales
  • Billing Support
  • Lead Generation
  • Survey Management
  • Call Monitoring
  • IT / Software Integration
  • Contact Center
  • Business Consulting
  • Customer Support
  • Technical Support
  • Help Desk Assistance
  • Business Process Outsourcing
  • Software Development

Sonnecto’s pricing

Due to the customized nature of the services that Sonnecto provides, they do not offer pre-established packages or pricing guidelines on their company website. Instead, they encourage prospective clients to reach out to one of their sales representatives for a custom quote.

How Sonnecto outshines its competition

As a global entity that serves to help businesses manage their data needs seamlessly and without stress, Sonnecto has proven software strategies that have benefited many worldwide. With the awards they have won and the certifications they hold, the company has risen in the ranks of BPO providers throughout the years.

Key executives

Fatos Ameti (Founder and CEO)

Fatos Ameti is the founder of Sonnecto. With a background in software development and outsourcing, he opened the company in 2017. He also currently serves on the Forbes Business Council.

Visar Ramaj (Co-Founder)

Visar Ramaj is the co-founder of Sonnecto. Having established the company with Fatos Ameti, Visar helps to oversee company operations while also practicing law in Kosovo.

Granit Limani (Co-Founder and Managing Partner)

Granit Limani has 15 years of leadership experience in technology and marketing in the US and Europe. He has a Master’s Degree in International Business from St. John’s University – New York.

Sonnecto reviews and comparisons

Sonnecto has many positive reviews and testimonials regarding their services and software integrations, and the demand for BPO services is higher than ever.

Sonnecto’s contact information

Sonnecto’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 44 779 321 0075.


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