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Peak Support Outsourcing

About

Peak Support is a rapidly growing services provider dedicated to providing exceptional support to high-growth companies. We offer a wide array of services including customer support, sales operations, and business process outsourcing. Our global delivery model enables us to provide services from the Philippines, the U.S., Latin America, and more. We hire the best agents in the business and we are relentlessly dedicated to helping our clients succeed.

What Peak Support Outsourcing offers its clients

We tailor our offerings to your business and are here to help you scale as you grow. We have consistently kept our clients with us for 5 years and continue to grow with them.

How Peak Support Outsourcing outshines the competition

We outshine our competitors by having agents with 8+ years of experience and by having a fully remote model of work. By being fully remote we are able to have employees who are very fulfilled with their jobs and that have ample experience.

Peak Support Outsourcing company structure

We take customer service, technical support, and back-office tasks off your plate—and make them better. From day one, you’ll get a dedicated team who’ll help you manage quality at high volumes, quickly train new team members, and make powerful process improvements. With Peak Support as your partner, you can focus on building your business, while your customers get the exceptional service they deserve.

Sample highlight service offering of Peak Support Outsourcing

Premium Customer Service at an Affordable Price. When you’re struggling to keep up with a growing number of customer service or technical support tickets, we’ll help you build a new team or supplement your existing one with the right kind of talent. With Peak Support as your partner, you’ll get a dedicated team of customer service experts who’ll help you design the right systems, hire the right people, and constantly optimize your support processes.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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