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First Choice

0.0/5 • Glassdoor rating


Count on the trained team at First Choice Telephone Answering Service for high-quality telephone answering services. Get an accurate response for every call.

We will work through all issues or concerns to bring about a positive manner for your customers. We handle and dispatch calls in a timely manner. We are a proud member of the ASTI.



Public or Private


Seats or staff



$500,000 - $1 mil.





Cherry Ragsdale, Owner

Year Founded


Countries of fulfillment




Contact information


About First Choice: Review and comparison

This family-owned and operated BPO company focus on providing high-quality telephone answering BPO solutions. Additionally, the company’s promise to its clients is to resolve issues and concerns positively and timely.

With over four decades of experience in call center outsourcing, First Choice Telephone Answering Service has expanded into a broad range of industries based in the US. The tight-knit company’s current company employs four in-house professionals.

First Choice Outsourcing

The family-run firm takes pride in offering reliable telephone service and dependable staff that handles calls in a spirit of excellence. First Choice Telephone Answer Service handles calls, text, email, fax, appointment scheduling, etc.

In addition, First Choice Telephone Answering Service is a proud member of ATSI.

First Choice’s BPO services and pricings

First Choice Telephone Answering Service is a call center outsourcing provider that offers the following services:

  • Telephone answering service
  • Live operators
  • Personalized accounts
  • 24/7 alarm monitoring available for fire, burglary, and power outages
  • Emphasis on personalized service
  • Extremely friendly service

The firm also offers its services to a wide variety of industries, including but not limited to: contractors, attorneys, property management businesses, real estate businesses, apartment complexes, and medical companies and offices.

First Choice Telephone Answering Service’s pricing

First Choice Telephone Answering Service’s pricing is handled individually, depending on needs. However, the call center BPO company does offer its first month free. Interested parties can also gain a free quote when they call or fill out an application form. Other methods of connecting include calling the company during 24/7 business hours, leaving a message through the contact page, or Facebook.

How First Choice outshines its competition

The BPO company takes pride in its long history of delivering friendly and professional telephone answering services as well as competitive pricing. Benefits and differentiators are as follows:

  • Reliable and enhanced customer call experience
  • First month of free service
  • Works with all kinds of companies and businesses
  • Flexible service upgrades and cancellations
  • 24/7/365 support and call center service

Key executives

Cherry Ragsdale (Owner)

Cherry Ragsdale has been First Choice Telephone Answering Service’s owner for over 44 years. She’s embodied the company’s principles of reliability and dependability by managing professional operators that work 24/7/365. Her company utilizes secure encrypted and HIPAA law-compliant measures. She’s distinguished for upholding a culture of hard work, dedication, and a high level of ethics.

First Choice reviews and comparisons

First Choice Telephone Answering Service is a family-owned and operated contact center and BPO solutions provider in Pittsburgh, Pennsylvania, founded in 1977. While we currently do not have any reviews for First Choice Telephone Answering Service, interested parties can compare the firm to other small-sized BPO companies in Pittsburgh and the northeastern United States.

First Choice’s contact information

First Choice’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 412-261-4130.

First Choice news, podcast & articles

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First Choice videos & images

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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