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Property Management Virtual Assistant

About

After more than 20 years of working in the Property Management Industry, CEO Tiffany Bowtell knew there had to be a better way to make growing a rent roll fun and profitable while still managing all the admin deadlines, compliance, legislation and delivery of a great service to Landlords and Tenants. She knew the industry needed new insights and a fresh approach that wasn’t just tech related.

After working as a Property Manager for more than 15 years, Tiffany went on to become the Head Trainer at Console and cloud-based PropertyMe Training Partner. In addition to her Training and Consulting company Property Management Institute of Training, she consulted to more than 6,000 agencies and trained more than 20,000 Property Managers in best practice, software and compliance throughout Australia and New Zealand.

In 2016 her clients began demanding higher levels of quality support that were efficient and cost effective. Hence the creation of Property Management Virtual Assistant. She set up offshore operations in the Philippines with headquarters in Brisbane, Australia and began the long journey into teaching and systemising more than 1,600 back-end processes to fully outsource, run and manage the administration of a property management business.

With more than 90 employees, 50+ agencies under full time support and 40,000+ Residential properties under admin management, PMVA continues to grow and expand their services. They have seen more than 700% growth in 2017/18 and became finalists in the 2018 Telstra Business Awards making it into the Top 5 businesses in Queensland operating less than 3 years.

With further plans for expansion into the future PMVA is focused on reducing their clients fixed operating costs by $100,000 per year while at the same time increasing their capacity to add a further 200 properties to the rent roll without recruiting or training any additional local staff.

What Property Management Virtual Assistant offers its clients

Some of the unique benefits of Premium Outsourcing include;
* Dedicated Australian Outsourcing Technicians
* 121 In office consulting
* Over 1,600 tasks and Master Business Blueprint process documents (customized for life)
* A personalized implementation plan
Dedicated Virtual Assistant with more than 200 hours of Property Management Training Academy experience
* Recruitment for life
* Dedicated Management and Support team of 6 Full-Time staff
* Full Time back up VA to ensure 100% uptime, year round

How Property Management Virtual Assistant outshines the competition

After more than 20 years of working in the Property Management Industry, CEO Tiffany Bowtell knew there had to be a better way to make growing a rent roll fun and profitable while still managing all the admin deadlines, compliance, legislation and delivery of a great service to Landlords and Tenants. She knew the industry needed new insights and a fresh approach that wasn’t just tech related.

After working as a Property Manager for more than 15 years, Tiffany went on to become the Head Trainer at Console and cloud-based PropertyMe Training Partner. In addition to her training and consulting company Property Management Institute of Training, she consulted to more than 6,000 agencies and trained more than 20,000 Property Managers in best practice, software, and compliance throughout Australia and New Zealand.

Property Management Virtual Assistant company structure

Operated by our CEO, Australian Real Estate Industry expert Tiffany Bowtell, PMVA runs a unique hybrid model with the Australian team dedicated to working alongside our Clients doing 121 in office consulting and having dedicated outsourcing technicians in Australia and our Philippine office team which is composed of significant experienced leaders and professionals with highly-trained virtual assistants in the field of property management.

Sample highlight service offering of Property Management Virtual Assistant

PMVA provides property management companies with a high-quality, cost-effective offshore, industry trained administration service that cuts the usual property management labor cost by up to fifty percent and PMVA oversees all aspects of this international business. Clients hires Vas from PMVA and are trained to do the tasks they need help with. PMVA provides “Time” for her clients. Having time means they can go out and meet new clients to gain more profit in their business. PMVA shows an effective and efficient way by completing all administration works. PMVAs also care most for their clients business and growth.

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Industries
  • Real Estate

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Sectors
  • Admin Support
  • Customer Service
  • Human Resource & Legal
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About Property Management Virtual Assistant: Review and comparison

PMVA is an outsourcing and offshoring company located in Australia and the Philippines. The company boasts of an autonomous team of skilled talents and not just a group of workers.

The company is for real estate experts who need an outsourcing solution that offers peace of mind, freedom to boost your rent and sell more properties, and security for their businesses.

The company provides specialized outsourcing programs for your real estate agency. They also advise you on the tasks to outsource and choose a BPO package that suits your budget.

Property Management Virtual Assistant Outsourcing

PMVA changed emphasis in 2016 and started offering specialized “done for you” Premium Outsourcing services after spending several years as a property management coaching and training organization.

PMVA continues developing and extending its BPO services to assist real estate company owners to thrive, with over 60,000 properties under administrative management.

In Australia and the Philippines, the firm’s customers demand high-quality, cost-effective, and efficient assistance and training. The company’s BPO operations in the Philippines have structured over 2000 administrative procedures to run entirely, outsource, and control the management of the real estate agency.

Property Management Virtual Assistant’s BPO services and pricings

Among PMVA’s services are:

  • Outsourcing
  • Property management
  • Offshore
  • Virtual assistant
  • Real estate
  • Outsource
  • Admin assistant
  • BPO
  • Leasing specialist
  • Sales administration
  • Trust accounting
  • Commercial administration

PMVA’s pricing

Among other virtual assistance providers in Australia, PMVA stands out with its affordable prices. When you reach out to the firm’s customer service to request a quote, they ensure their prices match the same service your company BPO needs and remain fair with its prices.

How Property Management Virtual Assistant outshines its competition

PMVA promises its clients a zero-downtime service by providing reliable backup services if your dedicated real estate virtual assistance needs time off. This feature is not something you’ll find with many other BPO outsourcing services.

When you consult with PMVA, the company’s expert consultants will assist the client’s team through the entire implementation process. They ensure that the BPO implementation process goes smoothly and without the typical obstacles that come with outsourcing.

The company raises the bar for your systems and processes by comparing them to BPO industry leaders. They also protect your company from high turnover costs by providing comprehensive recruiting, replacement, and training services.

Key executives

Tiffany Bowtell (Founder and CEO)

Tiffany Bowtell is a property management specialist, keynote speaker, business coach, professional trainer, and author who has worked internationally. Her experience in property management and training spans more than two decades. Tiffany is also a PropertyMe software-certified partner.

Kahlee Hassan (Head of Technology and Services)

Kahlee has 13 years of real estate expertise, has a full license, and dedicates herself to property management operations. She oversees the whole outsourcing process, including onboarding, consultation, virtual assistant training, and client support. 

Her main goal is to take advantage of development by adopting technology, identifying and streamlining procedures, and ensuring that departments are efficient and producing the best outcomes possible.

Property Management Virtual Assistant reviews and comparisons

The company is a top BPO service provider known for its consistency and ability to service its clients according to their unique demands. PMVA has customer feedback that praises how they streamline day-to-day processes and improve in-house training approaches.

Property Management Virtual Assistant’s contact information

Property Management Virtual Assistant’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1300 774 005.

References

https://www.glassdoor.com/Overview/Working-at-Property-Management-Virtual-Assistant-EI_IE5207102.11,48.htm

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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