26 & 27 Regency Square, BN1 2FH, Brighton, East Sussex
$50 mil. - $100 mil.
Niall Habba, Managing Director
About The Telemarketing Company: Review and comparison
Telemarketing is a B2B outbound telemarketing agency and Business Process Outsourcing (BPO) services provider, and it is one of the largest in the UK. The agency’s headquarters are in Brighton, East Sussex, United Kingdom.
This highly regarded company is “driven and has deep expertise in making voice contact effective and compliant, making us an ideal partner for challenging SMEs and for Enterprises.”
Founded in 1990, Telemarketing operates on the Brighton seafront, and many leading organizations around the world trust their expertise. They currently employ 153 people, and their most recently reported revenue is $5 to $10 million (USD).
The Telemarketing Company Outsourcing
The agency takes pride in its unparalleled service goal to provide high-quality sales lead generation, new business appointment setting, inside sales, data enhancement, and market research. Telemarketing works in English and many other languages using their multilingual team.
Also, Telemarketing enjoys many awards and accreditations, such as being registered with the Financial Conduct Authority (FCA), a necessary authorization to operate in the market. Alongside this, the company has two certifications from the United Registrar of Systems (URS), which is a global standard of quality and data protection to foster company growth.
The Telemarketing Company’s BPO services and pricings
Telemarketing is a dynamic company that offers a wide range of B2B services:
- Data cleansing
- Data enrichment
- Email opt-ins: GDPR (general data protection regulation)
- Pre sales research
- Lead generation
- Call handling
- Appointment setting
- Lead management
- Event marketing
- Lead qualification/nurture
- Telesales/inside sales
- Account-based marketing
- Welcome calls
- Customer satisfaction
- Treating customers fairly/compliance
Telemarketing’s pricing depends on the client’s needs, and it does not provide a pricing table on its website, apart from mentioning there is a set-up fee starting at £500 per project. After that, they work at an hourly rate that they insist produces a better result for their clients.
How The Telemarketing Company outshines its competition
Telemarketing is very open and transparent about the award-winning services it offers. On their website, any prospective client can find their “Quality and Compliance Checklist:”
- General data protection and regulations
- Call recording, live call listening
- Real-time reporting
- Pricing and contracts (varies widely)
- Information security – ISO 27001
- Quality management – ISO 9001
- Industry-specific accreditations
- Investment in staff
- Training standards
Niall Habba (Managing Director)
Niall Habba is the Managing Director and co-owner of Telemarketing and started with them in 1998. Under his leadership, the agency has grown to be one of the UK’s top voice agencies. He is known as a “hands-on” leader who regularly gets involved with day-to-day operations.
Daniel Habba (Financial Director)
Daniel Habba joined the business in 2007 and came from an Investment Banking background. He is also co-owner of the company and oversees IT, HR, and many Accounting functions in day-to-day operations.
The Telemarketing Company reviews and comparisons
At this time, there are no objective reviews available for this company, except testimonials they publish on their website.
Companies of this size, offering a similar range of services, exist around the world. In addition, each country has many of them all competing for market share. So it seems likely that a fair review and comparison will emerge soon.
The Telemarketing Company’s contact information
The Telemarketing Company’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 01273 765 000.