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The Telemarketing Company

3.9/5 • Glassdoor rating


The Telemarketing Company is one of the UK`s most trusted telemarketing agencies, delivering flexible, high quality voice services, including pre and post sales research, appointment setting, lead generation, Inside Sales, inbound call handling and event attendee generation.

With 220 seats in our Brighton-based offices, The Telemarketing Company can handle both projects and ongoing engagements of any size and complexity. Its people are critical to delivery and have a unique profile: telemarketing agents have an average age of 36 and an average tenure of three years; management level average tenure is over seven years. All agents are trained using the ISM framework (for telemarketing agents) and MRS AITS (for research agents).

The company offers 100% call recording and works for clients who range from global enterprise scale organisations to a handful of SMEs, earning over 100 client testimonials from across numerous sectors, which are published on the company website.

The company is authorised by the Financial Conduct Authority, holds Investors in People Silver Standard, ISO 9001 and ISO 27001 accreditations and is a member of the Direct Marketing Association. We are an authorised training centre for the Institute of Sales Management and Company Partner to the Market Research Society.

What The Telemarketing Company offers its clients

The Telemarketing Company is a trusted provider of high quality, unscripted telemarketing and telesales services to the world's leading organisations. Operating from its offices in Brighton, UK, since 1990, the company specialises in voice-based outbound demand creation, inbound lead management, data services and pre- and post-sale telephone research. With over 220 seats across its dedicated telemarketing, research and inbound divisions, the company provides scalable, multilingual telephone-based services for companies worldwide.

Our business model is based on our ability to accommodate the complex, diverse and changing requirements of our clients, many of whom are industry leading blue-chip organisations working in regulated industries. We take pains to understand each client’s requirement and hone solutions that exploit each and every opportunity on their behalf. We are a flexible and collaborative agency that can quickly shape bespoke solutions with agility and hands-on focus and deliver better results faster, without compromising quality.

How The Telemarketing Company outshines the competition

Our Key Differentiators

• Low risk pricing models with operational and contractual flexibility
• High quality, mature multilingual trained agents with above average tenure
• The industry’s largest on-line library of client testimonials
• Unique combination of high quality unscripted telemarketing and MRS accredited research division
• Transparency - blanket call recordings, real-time reporting, open office policy, regular reviews

Our Quality

The company is authorised by the Financial Conduct Authority, holds Investors in People Silver Standard, ISO 9001 and ISO 27001 accreditations and is a member of the Direct Marketing Association. We are an authorised training centre for the Institute of Sales Management and Company Partner to the Market Research Society.

The Telemarketing Company company structure

Private company, family owned.


26 & 27 Regency Square, BN1 2FH, Brighton, East Sussex

Public or Private


Seats or staff



$50 mil. - $100 mil.

  • Education
  • Energy
  • Financial Services
  • Food & Beverage
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Insurance
  • IT Services and IT Consulting
  • Manufacturing
  • SaaS
  • Software Tech/IT
  • Travel
  • Utilities



Niall Habba, Managing Director

Year Founded


Countries of fulfillment
  • United Kingdom
  • Customer Service
  • Outsourcing Consultancy
Contact information

01273 765 000

About The Telemarketing Company: Review and comparison

Telemarketing is a B2B outbound telemarketing agency and Business Process Outsourcing (BPO) services provider, and it is one of the largest in the UK. The agency’s headquarters are in Brighton, East Sussex, United Kingdom.

This highly regarded company is “driven and has deep expertise in making voice contact effective and compliant, making us an ideal partner for challenging SMEs and for Enterprises.”

Founded in 1990, Telemarketing operates on the Brighton seafront, and many leading organizations around the world trust their expertise. They currently employ 153 people, and their most recently reported revenue is $5 to $10 million (USD)

The Telemarketing Company Outsourcing

The agency takes pride in its unparalleled service goal to provide high-quality sales lead generation, new business appointment setting, inside sales, data enhancement, and market research. Telemarketing works in English and many other languages using their multilingual team.

Also, Telemarketing enjoys many awards and accreditations, such as being registered with the Financial Conduct Authority (FCA), a necessary authorization to operate in the market. Alongside this, the company has two certifications from the United Registrar of Systems (URS), which is a global standard of quality and data protection to foster company growth.

The Telemarketing Company’s BPO services and pricings

Telemarketing is a dynamic company that offers a wide range of B2B services:

  • Data cleansing
  • Data enrichment
  • Email opt-ins: GDPR (general data protection regulation)
  • Pre sales research
  • Lead generation
  • Call handling
  • Appointment setting
  • Lead management
  • Event marketing
  • Lead qualification/nurture
  • Telesales/inside sales
  • Account-based marketing
  • Welcome calls
  • Customer satisfaction
  • Treating customers fairly/compliance

Telemarketing’s pricing

Telemarketing’s pricing depends on the client’s needs, and it does not provide a pricing table on its website, apart from mentioning there is a set-up fee starting at £500 per project. After that, they work at an hourly rate that they insist produces a better result for their clients.

How The Telemarketing Company outshines its competition

Telemarketing is very open and transparent about the award-winning services it offers. On their website, any prospective client can find their “Quality and Compliance Checklist:”

  • General data protection and regulations
  • Call recording, live call listening
  • Real-time reporting
  • Pricing and contracts (varies widely)
  • Information security – ISO 27001
  • Quality management – ISO 9001
  • Industry-specific accreditations
  • Testimonials
  • Investment in staff
  • Training standards 

Key executives

Niall Habba (Managing Director)

Niall Habba is the Managing Director and co-owner of Telemarketing and started with them in 1998. Under his leadership, the agency has grown to be one of the UK’s top voice agencies. He is known as a “hands-on” leader who regularly gets involved with day-to-day operations.

Daniel Habba (Financial Director)

Daniel Habba joined the business in 2007 and came from an Investment Banking background. He is also co-owner of the company and oversees IT, HR, and many Accounting functions in day-to-day operations.

The Telemarketing Company reviews and comparisons

At this time, there are no objective reviews available for this company, except testimonials they publish on their website. 

Companies of this size, offering a similar range of services, exist around the world. In addition, each country has many of them all competing for market share. So it seems likely that a fair review and comparison will emerge soon.

The Telemarketing Company’s contact information

The Telemarketing Company’s main headquarters is located in:

26 & 27 Regency Square, BN1 2FH, Brighton, East Sussex

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 01273 765 000.


The Telemarketing Company news, podcast & articles

The Telemarketing Company videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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