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2.9/5 • Glassdoor rating


We help you build your full-time, dedicated team in the Philippines, taking care of everything on the ground, while you retain full control of your team, including KPIs, quality, workflow and productivity.

So not only do you enjoy significant cost savings (up to 70%), but you still get employees who work just for you, in your business, working towards your business-specific goals.

What Liveware offers its clients

At Liveware Labs, we excel at bridging the gab between Australia, the USA and the Philippines. Our local account managers ensure that communication, workflows and processes are optimised.

How Liveware outshines the competition

As a Liveware Labs partner, you have access to our western Recruiters and Account Managers. They will help you design your staffing needs. Whether you need a small team of 5-10 or a larger team of 50+, our managers will create a staffing plan for you.

Then, when you approve, our recruiters will get to work and scout our extensive talent pool to find the right people for the job. Depending on your needs, you will have the final say in who gets hired.

Then, throughout your partnership with Liveware, our account managers are available to ensure your communication, workflows and processes are optimised.

Liveware company structure

We are a boutique BPO operating for clients globally. Our team are all entrepreneurial, and they want to help our clients grow. On our website, we say 'Live, with you', meaning that we are there for you every step of the way. We go the extra mile, and we strive to help you optimise your processes.

Sample highlight service offering of Liveware

Do you need to get more work done at 70% of the cost?


Level 3, 99 York St, 2000, Sydney, NSW

Public or Private


Seats or staff



$500,000 - $1 mil.

  • Advertising & PR
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Educational Businesses
  • Financial Services
  • Healthcare
  • Hospitality
  • Legal
  • Real Estate
  • Recruiting Staffing
  • Retail
  • Telecoms
  • Travel



Mirza Juddani, Director

Year Founded


Countries of fulfillment
  • Australia
  • Netherlands
  • Philippines
  • United States
  • Admin Support
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Outsourcing Consultancy
  • Specialized BPO Vertical
Contact information


About Liveware: Review and comparison

Liveware Labs builds outsourcing teams in the Philippines. They focus on all the groundwork, while their clients retain full control of the team’s work, including KPIs, quality, workflow, and productivity. 

With clients around the world and a core workforce of almost 200 employees, Liveware Labs makes it easy for businesses to build a workforce in the Philippines to handle important business processes. 

Liveware Outsourcing

Liveware Labs’ headquarters is located in Sydney, Australia. The company’s main selling point for outsourcing is its overhead cost reduction, boasting up to 70% worth of employee costs for its customers worldwide. 

Liveware Labs’ strategy is to communicate with their client to confirm what outsourcing solution is right for them. Alternative outsourcing solutions may be recommended. From a database of more than 200,000 applicants, Liveware Labs selects the most suitable candidates for their client’s business, company culture, and team dynamics.   

Liveware’s BPO services and pricings

Liveware Labs services cover the routine, low- value tasks that their clients’ main staff lose thousands of dollars on each month. These include: 

  • Salary 
  • Superannuation
  • Office space
  • Ongoing supervision and training
  • Leave costs
  • Outsourcing costs

Liveware Labs’ pricing

Liveware Labs only charges for outsourcing costs services. According to their website, a normal hypothetical office cost for all the routine and low- value tasks is estimated to be about $84,300. With Liveware Labs business process outsourcing, the cost is only $26,000. The company makes the claim that up to 70% can be saved on employees.  

How Liveware outshines its competition

On its website, Liveware Labs lays out the exact, three- step plan it implements with its clients on building an outsourced team. An email form is presented for easy correspondence. The accessible interface allows customers to get down to business with them quickly and efficiently. 

Liveware Labs communicates extensively with its clients regarding business, goals, and requirements. In as little as 4 weeks, a team will have been set up and begun working for the client. The client provides directives, while Liveware Labs provides expert, hands- on guidance. 

Key executives

Mirza Juddani (CEO) 

Entrepreneur Mirza Juddani has been CEO of Liveware Labs since 2020. 

Liveware reviews and comparisons

“Working for Liveware Labs is a fantastic experience. With clients globally, there are many opportunities to grow.” – Joseph Diaz, Customer Service Team Leader

“I’m glad that I stumbled upon the hiring ads for Liveware Labs. I found a role that fits my qualities. Liveware makes sure to provide any assistance so we can perform our role well.” – Charm Nebre, Contract Analyst

Team member testimonials all praise the opportunity for exploration and growth that Liveware Labs gives them. 

Liveware Labs describes themselves as a “boutique” BPO operating for clients globally. Their proficiency is due to the entrepreneurial skill of their team. They offer extensive service in outsourcing for different industries such as retail and e- commerce, travel and hospitality, banking and finance, real estate, and healthcare. 

Liveware’s contact information

Liveware’s main headquarters is located in:

Level 3, 99 York St, 2000, Sydney, NSW

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +61434684303.


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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