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Liveware Labs

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We help you build your full-time, dedicated team in the Philippines, taking care of everything on the ground, while you retain full control of your team, including KPIs, quality, workflow and productivity.

So not only do you enjoy significant cost savings (up to 70%), but you still get employees who work just for you, in your business, working towards your business-specific goals.

What Liveware Labs offers its clients

At Liveware Labs, we excel at bridging the gab between Australia, the USA and the Philippines. Our local account managers ensure that communication, workflows and processes are optimised.

How Liveware Labs outshines the competition

As a Liveware Labs partner, you have access to our western Recruiters and Account Managers. They will help you design your staffing needs. Whether you need a small team of 5-10 or a larger team of 50+, our managers will create a staffing plan for you.

Then, when you approve, our recruiters will get to work and scout our extensive talent pool to find the right people for the job. Depending on your needs, you will have the final say in who gets hired.

Then, throughout your partnership with Liveware, our account managers are available to ensure your communication, workflows and processes are optimised.

Liveware Labs company structure

We are a boutique BPO operating for clients globally. Our team are all entrepreneurial, and they want to help our clients grow. On our website, we say 'Live, with you', meaning that we are there for you every step of the way. We go the extra mile, and we strive to help you optimise your processes.

Sample highlight service offering of Liveware Labs

Do you need to get more work done at 70% of the cost?


George Street 383, Sydney CBD, 2000, Australia

Public or Private


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Mirza Juddani, Director

Year Founded


Countries of fulfillment
  • Australia
  • United States
  • Full service BPO
  • Outsourcing Consultancy
  • Specialized BPO Vertical
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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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