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KDCI Outsourcing

3.7/5 • Glassdoor rating


KDCI is a leading outsourcing company in the Philippines that specializes in offshore staffing in the fields of Creative Design, Digital Content Creation, and eCommerce Back Office Support.

We love all things digital and we are passionate about our work. Our goal is to build the best possible team for our clients, whether they’re startups or established companies that need hyper-growth.

What KDCI Outsourcing offers its clients

KDCI has bee providing high quality service to global brands like Apple, Amazon, and Microsoft for over a decade. We're known for delivering fast, efficient, and high quality service that's tailor fit to our clients at an affordable cost.

When you work with us, we will build you a capable team of highly skilled and trained Filipino specialists with the skills, knowledge, and experience required to support your business processes in 10 days. We'll take care of your onboarding, housing, retention, and management. We also have team leads and account managers who will make sure you always receive the highest quality service and any concerns are disruptions are addressed immediately. Lastly, you get to work with an offshore team on your hours, so you can have an offshore team that works seamlessly with your inhouse team.

Expect smooth communications, personalized treatment, and prompt action when you work with KDCI!

How KDCI Outsourcing outshines the competition

- we're very much involved to ensure success of client's campaign & engagement
- extra effort, bending over backwards if we have to

KDCI Outsourcing company structure

We are a privately owned BPO company established in 2011. Our clients are US based global brands in various industries, such as eCommerce, retail, real estate, health, food, technology, and finance. Our operations are based in Ortigas Center, one of the busiest central business districts in the Philippines. Our company is owned by 2 entrepreneurs with over 20 years of proven leadership and experience in developing businesses. The expertise of our BPO are in the fields of creative design, back office support, web development, Ecommerce support, and digital marketing.

Sample highlight service offering of KDCI Outsourcing

Work with the best graphic designers from the top Philippine Universities who've worked with some of the world's biggest brands like Apple, Amazon, and Microsoft!

Build your own offshore team and save up to 70% on operations costs! Work with experienced customer service agents and a dedicated account manager for top tier customer support and quality control at low cost.

Work with the perfect offshore team of digital market experts who can maximize your online presence and drive higher online ROI through expert marketing campaigns and strategies!


Unit 3007-3008 One Corporate Centre, Julia Vargas Ave. cor. Meralco Ave., Ortigas Center, 1605, Pasig, National Capital Region

Public or Private


Seats or staff



$10 mil. - $25 mil.

  • Digital Marketing
  • Ecommerce
  • Financial Services
  • Others
  • Real Estate



Ray Jamin, CEO & Founder

Year Founded


Countries of fulfillment
  • Philippines
  • Agency Contract Partner
  • Animation & Multimedia
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Software & Application Development
Contact information

1 855 539 6256

About KDCI Outsourcing: Review and comparison

Established in 2011, Key Discovery Consulting Inc (KDCI) is an outsourcing company specializing in offshore staffing. This company works with clients ranging from retail, health, real estate, eCommerce, and finance. This award-winning company offers cost-effective solutions to help clients improve their businesses. They streamline their processes and incorporate productivity-increasing technologies.

They focus on the fields of Digital Content Creation, eCommerce Back Office Support, and Creative Design. With their passion and love for digital creation and growth, they aim to build high-quality teams for companies of all sizes.

With over a decade of experience, the company currently houses over 70 employees who are dedicated to their client’s growth.

KDCI Outsourcing Outsourcing

KDCI is based in the Philippines with its main fulfillment location in Carson, California in the United States. This leading BPO aims to provide the best work possible with continuous improvement. Rather than remaining stagnant, the company is committed to the enhancement of its processes, technology, and the skills of its employees. 

With consistent growth in mind, the company has set the objective to create the best teams to power the best companies across the globe. Not only does this company work with startup companies, but it also has clients who are looking to ramp up their business to the next level.

KDCI Outsourcing’s BPO services and pricings

By working with KDCI, you get a one-stop shop for all of your business process outsourcing needs. Whether you need graphic design and web design or customer support services, this BPO solves most business needs, including:

  • eCommerce Back Office
  • Customer Support
  • Contact Center
  • Graphic Design
  • Web Design 
  • Video and Photo Editing
  • Property Management Support
  • Accounting
  • Data Entry
  • Mobile App Development
  • Project Management

KDCI’s pricing 

With so many services offered, the pricing varies from client to client. However, this company claims to offer cost-effective solutions when compared to other BPOs.

How KDCI Outsourcing outshines its competition

With its years of experience, KDCI is able to provide expert strategies for clients. Their management team prides itself on providing operational success with top-tier leadership and collaboration. 

This company has a great team culture and helps its employees to grow so they can continually expand their expertise. By providing continual skill development for their team, KDCI employees can easily take on new challenges.

Although many BPOs work with either small or large businesses, KDCI is an industry-focused company. For businesses that are just getting started, KDCI aims to provide the tools and services for a strong launch. Businesses that are already successful can expect streamlined solutions to take their companies to the next level.

Key executives

Tony Layug (CEO and Founder)

Tony Layug brings decades of leadership experience to the table. Not only has he worked for over a decade at KDCI, but he was also previously a founder of the Philippine-based company, LWS Media.

Ray Jamin (President and Founder)

Not only is Ray Jamin the President and Co-Founder of the company, but he has been Vice President of GoVida Studios as well as the Vice President of LWS Media.

KDCI Outsourcing reviews and comparisons

As of now, there are no public client reviews of KDCI, though their employees seem to rate highly, with an average of 4.1 out of 5 stars on Glassdoor. We suggest comparing this BPO with SourceFit, which offers similar services to clients in the Philippines.

KDCI Outsourcing’s contact information

KDCI Outsourcing’s main headquarters is located in:

Unit 3007-3008 One Corporate Centre, Julia Vargas Ave. cor. Meralco Ave., Ortigas Center, 1605, Pasig, National Capital Region

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 855 539 6256.


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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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