Unknown / Non-Applicable
Gastón Madoery, Chief Product Officer - CPO
About Teleprom: Review and comparison
Teleprom is an on-demand SMS and Business Process Outsourcing (BPO) services provider headquartered in Córdoba, Argentina. The information technology and services company has been providing telecommunication, telephone automation, contact center, predictive dialing, software, outbound, inbound, and mass SMS solutions since 1992.
Decades of experience in telecommunications have allowed Teleprom to develop and deliver technological solutions that optimize contact management between company and client. The BPO continues to invest in the tenants of innovation, reliability, and friendliness as part of its solutions.
Teleprom has been adding to its suite of telecommunication services for almost 30 years. They currently run with a small team of 34 employees and report an annual revenue of $6 million.
The BPO prides itself on its all-in-one solution-based approach to telecommunications. Specifically, Teleprom’s on-demand mass SMS suite and call center services health institutions, municipalities and government bodies, automotive and account receivables, and account payables with a range of notification and communication functions.
To date, Teleprom has serviced a number prominent industry names such as MAIPU, MetLife, Banco Ciudad, Telefonica and more.
Teleprom’s BPO services and pricings
Teleprom is a telecommunication and information technology service-based company that offers its clients the following:
- Omnichannel messaging platform (Teleprom on-demand)
- Alerts, notifications, reminders, promotions
- Automatic shipment scheduling
- Self-administrable web portal
- API integration
- Mass SMS
- SMS ads
- Two-way SMS short number service
- Automatic calls
- Mass email
- Predictive/progressive dialing
- Outing IVR with TTS, SMS/email
- Call self-management
- Graphic monitoring
- Integration to third-party components
- ACD based on skills
- Call recording
- Call blending
- Historical registry
- Stealth and assisted agent listening
- Integration to text to speech resources
- Combination of contact modalities
- Historical reporting
Teleprom also uses WhatsApp combined with an SMS short number that allows for an expanded and more efficient SMS campaign.
Teleprom handles pricing on an individual client basis. Through their contact form, you can request a consultation.
How Teleprom outshines its competition
Teleprom stands apart from the competition in how comprehensive their telecommunications service is. They offer a comprehensive list of user-friendly and efficient features needed for campaign management within contact centers.
Integration into the company’s technological ecosystem is made easy by Teleprom’s innovative design. As stated on their website, use cases include:
- Customer support through real-time and historical indicators to guarantee service levels
- Streamlined outgoing campaigns for acquiring new prospects
- Developing contact strategies for managing debt for individual situations of default.
- Giovanni Maccarone (President)
Giovanni Maccarone has been the President of Teleprom since January of 2008. Before working in Argentina, he was the Teleprom representative for all products in Venezuela. His experience includes working as a coach, webmaster, WEB systems developer, call center automation specialist, SMS & email telemarketer.
- Gastón Madoery (Chief Product Officer)
Gastón Madoery has been with Teleprom for over 19 years, where he worked as an account manager, senior sales account manager, and now holds the position of chief product officer (CPO). Endorsements from professional peers signify Gastón’s demonstrated skills in team leadership, telecommunications, and team manageme
Teleprom reviews and comparisons
Teleprom is an information technology and services BPO that offers two essential service suites: Teleprom on Demand and Teleprom IP Contact. Together these initiatives offer clients a wide range of SMS and telecommunication software services.
Currently, we do not have any reviews to offer, but you can compare Teleprom to small- and mid-sized BPO companies in Argentina and Venezuela.
Teleprom’s contact information
Teleprom’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 541152388170.