View all BPO Companies

Teleprom

About

TELEPROM desarrolla y comercializa dos soluciones tecnológicas diferentes.

▶ TELEPROM ONDEMAND

🔸 Una sola plataforma con todos los Canales.
🔸 Alertas, notificaciones, recordatorios, promociones.
🔸 Programación automática de envíos.
🔸 Mensajes salientes y transaccionales de doble vía.

▶ TELEPROM CONTACT CENTER SUITE

Reúne todas las prestaciones requeridas para gestionar de un modo eficiente y altamente amigable para el usuario, todo tipo de campañas en centros de contacto con operaciones centralizadas y distribuidas. Su particular diseño facilita la integración al entorno tecnológico de la empresa, complementando los sistemas y plataformas pre-existentes.

Headquarters

-

Public or Private

private

Seats or staff

11-50

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Alexa ranking

4,457,159

Domain Authority

29

Site traffic

223

OA ranking

-

Glassdoor rating

5

CrunchBase ranking

-

Details

Executive

Gastón Madoery, Chief Product Officer - CPO

Year Founded

1992

Countries of Fulfillment

-

Sectors

-

Contact information

541152388170

https://www.teleprom.com

Social media

-

About Teleprom: Review and comparison

Teleprom is an on-demand SMS and Business Process Outsourcing (BPO) services provider headquartered in Córdoba, Argentina. The information technology and services company has been providing telecommunication, telephone automation, contact center, predictive dialing, software, outbound, inbound, and mass SMS solutions since 1992.

Decades of experience in telecommunications have allowed Teleprom to develop and deliver technological solutions that optimize contact management between company and client. The BPO continues to invest in the tenants of innovation, reliability, and friendliness as part of its solutions.

Teleprom has been adding to its suite of telecommunication services for almost 30 years. They currently run with a small team of 34 employees and report an annual revenue of $6 million.

Teleprom Outsourcing

The BPO prides itself on its all-in-one solution-based approach to telecommunications. Specifically, Teleprom’s on-demand mass SMS suite and call center services health institutions, municipalities and government bodies, automotive and account receivables, and account payables with a range of notification and communication functions. 

Teleprom reaches across a wide range of channels, chat, and social media. They can be contacted on their website or through Facebook, Twitter, Instagram, LinkedIn, or YouTube.

To date, Teleprom has serviced a number prominent industry names such as MAIPU, MetLife, Banco Ciudad, Telefonica and more.

Teleprom’s BPO services and pricings

Teleprom is a telecommunication and information technology service-based company that offers its clients the following:

  • Omnichannel messaging platform (Teleprom on-demand)
  • Alerts, notifications, reminders, promotions
  • Automatic shipment scheduling
  • Self-administrable web portal
  • API integration
  • Mass SMS
  • SMS ads
  • Two-way SMS short number service
  • Automatic calls
  • Mass email
  • Predictive/progressive dialing
  • Outing IVR with TTS, SMS/email
  • Call self-management
  • Graphic monitoring
  • Integration to third-party components
  • ACD based on skills
  • Call recording
  • Call blending
  • Historical registry
  • Stealth and assisted agent listening
  • Integration to text to speech resources
  • Combination of contact modalities
  • Historical reporting

Teleprom also uses WhatsApp combined with an SMS short number that allows for an expanded and more efficient SMS campaign.

Teleprom’s pricing

Teleprom handles pricing on an individual client basis. Through their contact form, you can request a consultation.

How Teleprom outshines its competition

Teleprom stands apart from the competition in how comprehensive their telecommunications service is. They offer a comprehensive list of user-friendly and efficient features needed for campaign management within contact centers. 

Integration into the company’s technological ecosystem is made easy by Teleprom’s innovative design. As stated on their website, use cases include:

  • Customer support through real-time and historical indicators to guarantee service levels
  • Streamlined outgoing campaigns for acquiring new prospects
  • Developing contact strategies for managing debt for individual situations of default.

Key executives

  • Giovanni Maccarone (President)

Giovanni Maccarone has been the President of Teleprom since January of 2008. Before working in Argentina, he was the Teleprom representative for all products in Venezuela. His experience includes working as a coach, webmaster, WEB systems developer, call center automation specialist, SMS & email telemarketer.

  • Gastón Madoery (Chief Product Officer)

Gastón Madoery has been with Teleprom for over 19 years, where he worked as an account manager, senior sales account manager, and now holds the position of chief product officer (CPO). Endorsements from professional peers signify Gastón’s demonstrated skills in team leadership, telecommunications, and team manageme

Teleprom reviews and comparisons

Teleprom is an information technology and services BPO that offers two essential service suites: Teleprom on Demand and Teleprom IP Contact. Together these initiatives offer clients a wide range of SMS and telecommunication software services. 

Currently, we do not have any reviews to offer, but you can compare Teleprom to small- and mid-sized BPO companies in Argentina and Venezuela.

Teleprom’s contact information

Teleprom’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 541152388170.

References

https://www.glassdoor.com/Overview/Working-at-Teleprom-EI_IE2730168.11,19.htm

Teleprom news, podcast & articles

No news, podcast & articles available for this BPO

Teleprom videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.