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Vital Solutions

3.1/5 • Glassdoor rating


Vital Solutions, Inc. (“Vital”) is an Accounts Receivable Management company based in Atlanta, Georgia. Vital works nationwide in all time zones, and provides customized outsourcing solutions for various industries, with specialized programs in the Automotive Finance, Credit Card and Utilities industries. We also provide contingency collections programs for Insurance Companies, Real Estate Lenders and Government Municipalities.



Public or Private


Seats or staff



$10 mil. - $25 mil.





Scott Meese, President, CEO

Year Founded


Countries of fulfillment




Contact information

(678) 578-1020

About Vital Solutions: Review and comparison

Vital is a privately-owned outsourcing company that provides accounts receivable services to clients across the United States. Vital serves a variety of industries, including automotive, finance, real estate, government, insurance, utilities, and credit card. 

This company is a subsidiary of Vital Outsourcing Services and Vital Recovery Services, both of which perform collections and account recovery services. This company’s primary goal is to provide accounts receivable management services to its clients while also providing an exceptional customer service experience. 

The company was founded in 2002 and has retained over a hundred clients during that time. According to its website, Vital is incredibly successful with over $5 billion in annual placements. 

Vital currently has an estimated 51-200 employees. These employees are highly skilled in both accounts receivable management and customer service. 

Vital Solutions Outsourcing

Vital’s headquarters office is in Berkeley Lake, Georgia in the United States. The company has over 100 clients from all across the United States. 

The company is a leader in compliance. It’s a member of the American Collections Association, Better Business Bureau, NACHA, and the Gwinnett Chamber of Commerce. 

The company received an A+ accredited service score from the Better Business Bureau, and it partners with several corporations including PayNow. 

Vital Solutions’s BPO services and pricings

Vital provides several delinquency collections and accounts receivable services to its clients all across the country. Some of these specific services include: 

  • Early-stage delinquency collections
  • Late-stage delinquency collections
  • Automated digital support
  • Prime-time calling
  • Right Person Contacts (RPC) 
  • Mail and statement management
  • Staffing
  • Interviewing
  • Payroll and bookkeeping
  • Performance design
  • Background checks
  • Drug testing
  • Low-income case management

Vital’s pricing

As a collections agency, Vital recognizes the importance of providing affordable services to its clients without sacrificing the quality of the services it provides. The company guarantees affordable solutions to a variety of American industries. 

The company doesn’t list specific service prices on its website, but you can fill out a sales inquiry form for free to get in touch with a representative to further discuss service prices. 

How Vital Solutions outshines its competition

Vital provides onshore accounts receivable and collections management services to companies who need a little extra help managing those accounts. It has nearly two decades of experience doing so, and even more experience coming from its parent companies. 

Employees at Vital are highly skilled and educated in account management as well as customer service, and they work hard to provide the best client experiences possible. 

The company is essentially a jack-of-all-trades in the sense that it can provide collections management, accounts receivable management, and even perform staffing and recruiting services. 

Key executives

Scott Meese (CEO)

Scott Meese is the current President and CEO at Vital Solutions, Inc. 

Aric Turner (Director of Business Development)

Aric Turner has been the director of business development at Vital since June of 2021. He has nearly three decades of experience in the business world. 

Vital Solutions reviews and comparisons

Vital works hard to provide high-quality collections management services to clients across the United States. According to Glassdoor, the company is a great starting company and many employees are happy with their experiences there. 

Vital Solutions’s contact information

Vital Solutions’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call (678) 578-1020.


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