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SHORE Solutions

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About

SHORE Solutions is a premier outsourcing company based out in the Philippine Archipelago. The company was formed in the year 2005, and has since become one the most respectable business process outsourcing firms in the region. The company has over 2000 employees, situated at four locations in the country, with three offices in Taguig City and one in Mandaluyong City.

SHORE Solutions provides a host of services for its clients, each headed by an expert in the field. The company provides inbound customer service and technical support solutions, as well as added benefits of up-selling and cross-selling components added in to the solution. For outbound solutions, the company provides telemarketing solutions, debt collection, data validation and lead generation services. For human capital and human resource management, the company provides services in various sectors such as payroll management, human resources administration and background verification services. In addition, the company provides knowledge services in the form of market research, transcription services and financial strategy consultancy and management.

SHORE Solutions has a highly experienced IT and technical wing, providing support for mobile application and development, web design and development including web applications, software development, and software and mobile application quality analysis.

Headquarters

-

Public or Private

Private

Seats or staff

1,001-5,000

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

13

Site traffic

-

OA ranking

-

Glassdoor rating

4

CrunchBase ranking

-

Details

Executive

Scott Stavretis, CEO

Year Founded

2005

Countries of fulfillment

-

Sectors

-

Contact information

63 2 659 5967

http://www.shoreoutsourcing.com

Social media

About SHORE Solutions: Review and comparison

SHORE Solutions is a contact center, BPO, and IT services provider headquartered in Melbourne, Australia, and Taguig City, Philippines. The firm delivers cost-friendly and scalable solutions for inbound customer service, telemarketing, back-office support, staff augmentation, facilities operations, IT support, and management services. 

In 2004, SHORE Solutions joined Acquire BPO to become a leading outsourced services provider in Australia, the Philippines, the United Kingdom, and the United States. The firm employs approximately 7000 employees across 12 countries. 

SHORE Solutions helps businesses accelerate growth by ensuring collaboration, flexibility, talent, and scaling. The company work model features comprehensive outsourcing, co-sourcing, facilities outsourcing, and build-operate-transfer models. 

SHORE Solutions Outsourcing

SHORE Solutions prides itself on being highly client-focused and operationally excellent. The comprehensive outsourcing model provides dedicated technology, expertly trained staff working as an extension of your team, operations management, and support for QA, HR, payroll, facilities, and IT. 

With the co-sourcing model, businesses can outsource some of their services but on their own terms. SHORE Solutions ensures effective collaborations through expert management and turnkey solutions. In addition, thanks to the facilities outsourcing model, businesses can access set up ideal offices for their outsourced staff. 

Customized office solutions, networks, IT systems, shared office administration, strategic planning, and operational services. 

SHORE Solutions’s BPO services and pricings

SHORE Solutions is a recognized outsourcing provider that offers:

  • Inbound customer service 
  • Customer support 
  • Webchat and email support 
  • Sales verification and QA 
  • Sales and telemarketing 
  • Customer acquisition
  • Lead generation 
  • Data entry and cleansing 
  • Payment processing 
  • Accounting and bookkeeping 
  • HR services 
  • Mobile app development 
  • Graphic design
  • SEO
  • Social media marketing 
  • Web design 
  • Software development  
  • Workspaces 

SHORE Solutions’ pricing 

SHORE Solutions’ pricing depends on the services a client needs. However, the firm promises to practice efficiency and excellence in its contact center, back office, marketing, and technology services. What’s more, the company operates offshoring from the Philippines, which manages costs. 

How SHORE Solutions outshines its competition

SHORE Solutions outshines the competition by practicing the core values as outlined on their website. These are ambition, collaboration, impact, judgment, leadership, leverage, passion, and transparency. 

Also, with around 20 years of experience, SHORE Solutions has embraced learning, scalability, and technology. The SHORE Solutions model includes:

  • Co-sourcing allows clients to implement their style and culture of doing things while seeking external support 
  • Scalable offshoring solutions for non-core business operations, especially for startups
  • Cost-effective outsourcing through office and staff set-up in Metro Manila  
  • Five highly convenient office locations in Metro Manila to meet client needs 

Key executives

Scott Stavretis (CEO) 

Scott Stavretis formulates strategies and policies for company growth and applies his vast experience in founding companies, growing startups, and increasing revenue at Acquire BPO and SHORE Solutions. 

Kathryn Marshall (CCO) 

Kathryn Marshall is a highly regarded sales strategist with over 15 years of experience in client engagement, project management, and company sales. 

Andy King (CTO)

Andy King advises SHORE Solution’s technology strategy, directing skilled technology professionals and maintaining alliances with technology companies. 

SHORE Solutions reviews and comparisons

While we do not currently have SHORE Solutions reviews, we highly recommend the BPO for companies located in Australia, the United States, and the United Kingdom. 

SHORE Solutions’s contact information

SHORE Solutions’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 63 2 659 5967.

References

https://www.glassdoor.com/Overview/Working-at-SHORE-Solutions-EI_IE676186.11,26.htm

https://www.crunchbase.com/organization/shore-solutions

SHORE Solutions news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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