View all outsourcing firms

Answer Nest

0.0/5 • Glassdoor rating


When it comes to answering services, nobody does it better than Answer Nest. We have the high-quality solutions you need to keep your business running smoothly 24/7/365. All of your calls will be answered promptly and professionally by our trained staff, available around the clock, who are fluent in both English and Spanish.

Answer Nest company structure

We are an Answering Service owned by 2 entrepreneurs who started outsourcing in response to the work from home 2020 business model. We are not like most others who take on as many clients as they can. Instead, we intentionally target a smaller, select group of clients that we can work closely with, so we get the exact results you're looking for, without you having to struggle through it every step of the way.


1150 Nw 72nd Ave Tower I Ste 455, Miami, FL 33126

Public or Private


Seats or staff




  • Construction Renovation
  • Ecommerce
  • Financial Services
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Legal
  • Non Profit
  • Others
  • Real Estate
  • Software Tech/IT




Year Founded


Countries of fulfillment
  • Honduras


Contact information

888 510 4085

About Answer Nest: Review and comparison

Answer Nest is a live call answering service that helps businesses across the nation. They seamlessly integrate with your business and handle every call with dedication and professionalism. 

Answer Nest believes that the special touch lies in the human personality. With their answering service, your company receives professional and friendly live receptionists, message-taking services, bilingual operators, and cost-effective solutions. 

Answer Nest Outsourcing

Answer Nest outsourcing provides live answering services with human receptionists 24/7. Companies provide Answer Nest with an introduction to their brand, their desired greeting, and how they prefer customers interact. 

Answer Nest’s receptionists answer calls like they are an organic part of your company. You may modify your requirements at any time, and when calls end, your Answer Nest sends your company a message containing all relevant contact information. 

By hiring a virtual receptionist through Answer Nest, your company can save up to 90% in expenses. 

Answer Nest’s BPO services and pricings

Answer Nest has you covered with their knowledgeable and friendly virtual receptionists who are eager to assist you around the clock. Never miss another call with their telephone answering service and contact center solutions. 

Answer Nest offers these specialties to corporations of all sizes:

  • Appointment scheduling
  • 24/7 answering service 
  • Bilingual answering service 
  • Lead capture 
  • Help desk
  • Message taking
  • Disaster recovery
  • RSVP/Event registration

Answer Nest’s pricing

Answer Nest has two divisions of its pricing plans. 

Small Plans

  • 40 minutes, $59/month, 26 incoming calls on average per month
  • 100 minutes, $129/month, 60+ incoming calls on average per month
  • 400 minutes, $399/month, 260+ incoming calls on average per month

Large Plans

Answer Nest’s Large Plans are excellent for companies with multiple offices that receive a high number of calls requiring 24/7 service.

  • 1000 minutes, $849/month, 650 incoming calls on average per month
  • 1500 minutes, $1249/month, 990 incoming calls per month
  • 2000 minutes, $1595/month, 1320 incoming calls per month

Those interested in partnering may also contact Answer Nest to discuss customized pricing solutions. 

How Answer Nest outshines its competition

Answer Nest is committed to providing consistent, high-quality service that customers can rely on during every interaction. The Answer Nest difference lets you build a long-lasting relationship with your customers. 

Its Bilingual Services make Answer Nest a standout amongst its competitors to better serve its Spanish-speaking customers. Their responsibility is to ensure that every caller consistently receives a positive experience. 

Key executives

Scott Ebanks (Officer)

Scott Ebanks serves as a head officer and primary contact person for Answer Nest. 

Vivian Ventura (Officer)

Vivian Ventura serves as a head officer in Answer Nest. 

Answer Nest reviews and comparisons

Media outlets like Benzinga and Digital Journal have featured Answer Nest in their press releases. 

They describe the strength of the company’s bilingual capabilities and range of services, positioning itself well to continue its growth and support the needs of businesses across the country. 

Answer Nest’s contact information

Answer Nest’s main headquarters is located in:

1150 Nw 72nd Ave Tower I Ste 455, Miami, FL 33126

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 888 510 4085.

Answer Nest news, podcast & articles

No news, podcast & articles available for this BPO

Answer Nest videos & images

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.