$1 bil. - $5 bil.
Bronson Trebbi, CEO
About RDI: Review and comparison
RDI is a Business Process Outsourcing (BPO) firm that provides results to improve attrition, that will keep brands and companies satisfied. As well with the combination of technology, flexibility, speed, and thorough expertise to manage processes that enhance results for clients and customers.
RDI attributes its success to playing and winning smartly. As a BPO, they believe success starts and ends with their talent. The company devotes itself to the development and support of the true potential for all employees and clients.
That approach has certainly been good for RDI. With over 42 years in the business, the BPO has over 3,500 employees across 11 locations.
RDI has its headquarters in Cincinnati, Ohio. The company manages national operations with its award-winning brands, including call inbound and outbound call center solutions, strategic digital implementation, full-service market research, and technical support.
The BPO can be found throughout Ohio and in Vermont, Nevada, Kentucky, Indiana, and Mexico.
The company is deeply committed to making the world better. The GiveBack program matches employee charity donations. They also have grants and paid time for employees to support nonprofit organizations.
Other enterprises the company supports are Boys & Girls Clubs of America, Leukemia & Lymphoma Society, Family Nursing Center, and the I Have Wings/Breast Cancer Foundation.
RDI’s BPO services and pricings
Offshore, nearshore, or onshore, this BPO has the front- and back-office services for marketing, support, and internal business productions. They use only vetted talent, both in-house and remote, for:
- Customer interaction services
- Back and front office transactions
- IT and software services and support
- Accounting and finance
- Human resources
- Knowledge services
- ITES services
- Legal processing
- Travel logistics
Direct contact with the BPO is necessary to get information about their pricing.
How RDI outshines its competition
Hiring a third party to manage functions that aren’t primary or in which there aren’t enough staff members is smart decision making. From startups to major companies, the BPO streamlines functionality.
One significant benefit is they implement savings. The large overhead that goes to staffing, spacing, and resources gets cut significantly. RDI ensures outsourcing repetitive tasks to allocate time to getting business done as opposed to managing the monotony.
With RDI, everybody gets greater efficiency, expertise, and the opportunity to focus on core business functions.
Bronson Trebbi (CEO)
At the helm of the BPO, Trebbi has doubled the company’s revenue within two years while expanding its national footprint. Since his onboarding, the BPO created a suite of solutions and developed a specialization in contact center and tech services.
David Reiss (SVP, Client Development)
Reiss’s contribution to RDI includes employee engagement, team-building skills, and problem-solving strategies that led the BPO’s growing efforts in outsourcing, budget management, workforce solutions, and multi-platform tech.
RDI reviews and comparisons
According to Indeed, employees are happy with the BPO’s pay and benefits, the balance between work and lifestyle, job security, advancement opportunities, management, and culture. Freelancing students find the company easy-going and flexible. Compared to other BPOs, RDI stands out for remote work and high call volume.
RDI’s contact information
RDI’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 388-7636.