About Bilingual: Review and comparison
Bilingual is an outsourcing and language solutions company. It offers top-quality customer experience in different verticals in more than 150 languages while seeking continuous improvement for its business partners. It strives for and ensures success by implementing global practices and standards.
Bilingual was formerly known as Bilingual Language Solutions. The company was founded in 2010, starting its operations by offering on-site interpreting and text translation.
Bilingual provides professional outsourcing and language services for businesses. Its solutions cover requirements for the following:
- Language translation
- Language interpretation
- Language training
- Customer experience (CX) management
- Process optimization
Its contact center has a team of professional customer service representatives that are ready and willing to help with whatever is needed. Bilingual understands that excellent customer service is the key to keeping customers happy and loyal, so its teams take care of all customer needs.
Though the company is only a bit over a decade old, it is managed by a team with over 40 years of accumulated experience, operating in multiple sites globally and supporting several industries.
Bilingual’s BPO services and pricings
Bilingual offers language services and call center outsourcing for the following industries:
- Energy and mining
- Travel and hospitality
- Marketing and entertainment
- Life science
- Retail and e-commerce
The language services it provides are very flexible and can be administered over multiple channels. All its language agents are certified professionals with many years of experience.
Bilingual currently has no pricing plans available on its website, but companies that are interested to partner may get a quote.
How Bilingual outshines its competition
According to its website, Bilingual ranks as one of the Top 5 companies in Latin America in the business of language and translation outsourcing. It has 12 years of experience (and counting) in the field.
Fittingly, Bilingual has a growing global presence. It currently has five offices in the United States, Mexico, Colombia, Peru, and Argentina. These offices offer 24/7 customer service and cater to at least 200 languages and dialects. Its specialties, however, are English, Spanish, Portuguese, Italian, and French.
Bilingual has multiple certifications, proudly displayed on its website for credibility and authority. The certifications Bilingual has received are as follows:
- CSA Research. Bilingual received an honor among the Top 10 Language Service Providers in Latin America and the Caribbean. This comprehensive list is published yearly and ranks the world’s largest language services and technology companies.
- Great Place to Work. Bilingual received this certification for its office in Peru. The company aligns this award with its mission of becoming an ideal place to work.
- A+ rating from Better Business Bureau. This accreditation gives customers assurance and confidence that Bilingual is an ethical and vetted business.
- American Translators Association (ATA) membership. ATA is a regulatory body of translation professionals worldwide.
David Mego (President and Chief Executive Officer)
David Mego is based out of Miami, Florida and currently serves as both the President and CEO of Bilingual, a firm working in the translation and localization industry.
Bilingual reviews and comparisons
While a young and growing company, Bilingual has garnered relatively good reviews from its clients and those who have worked as employees.
Its office in Peru, in particular, is highly rated and recommended. Clients describe its services as professionally done and efficient.
Bilingual’s contact information
Bilingual’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 888 722 5570.