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Strategy Call Center Solutions

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About

We are a global provider of outsourced contact center services to companies worldwide and deliver customer service for international market leaders. We deliver exceptional customer service and technical support for the Insurance and Healthcare industries. Our low-risk solutions enable great service that answers our clients’ needs. We provide high-quality customer care and are consistently ranked by our clients and their customers as their top customer care provider. We focus on customers to build rapport and drive customer satisfaction. We promote a pro-active environment that takes advantage of up-sell and cross-sell opportunities once a customer support issue has been addressed. After we ensure that our representatives can connect credibly with customers, solve their problems, and convert service interactions into sales opportunities, we then work on improving efficiencies. Our call center cares for your customers better and helps you keep them longer. Our goal is providing organizations and companies with excellence when it comes to managing all of your outsourcing needs— this is our number one priority.

Headquarters

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Public or Private

Sole Proprietorship

Seats or staff

11-50

Revenue

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Industries

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Highlights

Domain Authority

0.1

Site traffic

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OA ranking

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Glassdoor rating

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CrunchBase ranking

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Details

Executive

Fahad Khan, CEO of Outsourcing & Offshoring

Year Founded

2019

Countries of fulfillment

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Sectors

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Contact information

(919) 931-6217

https://www.strategycallcentersolutions.com

Social media

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About Strategy Call Center Solutions: Review and comparison

Strategy Call Center Solutions is an emerging Business Process Outsourcing (BPO) company. The firm’s global headquarters is in the United States, located in Reston, VA, with additional locations in the United Arab Emirates, Pakistan, United Kingdom, and Canada. Strategy Call Center Solutions offers an array of services to help companies grow and scale operations specializing in customer relations. 

This multifaceted BPO company goes above and beyond to address customer needs and concerns, as exemplified by its mission statement: “The vision of Strategy Call Center Solutions is quite simple. Everything we do focuses on you and your business needs. Our contact center will bring your mission to life.”

The company strives to offer exceptional customer service and technical support, primarily in the insurance and healthcare industries. 

Strategy Call Center Solutions Outsourcing

Founded in 2019, Strategy Call Center Solutions takes pride in its customer-oriented approach. The firm provides versatile customer support and solutions across multiple channels, including through phone, email, web tickets, social media, and mobile apps. 

With headquarters in the United States and locations in five different countries, Strategy Call Center Solutions continues to grow and expand its outsourcing services. Beyond just affordable outsourcing, the firm also strives to improve trust and establish credibility with customers. The ultimate goal is to improve efficiency within client organizations.    

Strategy Call Center Solutions’s BPO services and pricings

Strategy Call Center Solutions provides an array of cost-effective outsourcing options. The firm offers both inbound and outbound services including: 

  • Lead Generation
  • Customer Support & Service
  • Telemarketing
  • Live Chat Support
  • ​IT Management & Technical Support
  • Consumer Sales
  • Media & Graphic Design Support​
  • Social Media Management Support​
  • Order Taking & Intakes

While primarily catering to the insurance and healthcare industries, the firm has serviced numerous other sectors such as home security, debt collections, travel services, telecommunications, and retail. 

Strategy Call Center Solutions’ pricing

Pricing varies depending on specific requests and business needs. To get an accurate quote, clients can call or submit an inquiry form on the official company website. 

How Strategy Call Center Solutions outshines its competition

Strategy Call Center Solutions differentiates itself through a customer-first approach. The company goes above and beyond to ensure successful customer experiences. Benefits for clients include: 

  • Personalized service with a hands-on management team that is easily accessible
  • Customized services tailored to match the specific needs of each client
  • Stability with a proven outsourcing commodity that has a successful track record
  • A customer-friendly staff that is knowledgeable and solution-oriented
  • Strong support across each stage of the customer life cycle 

Key executives

Fahad Khan (CEO)

Fahad Khan is the founder and creator of Strategy Call Center Solutions. In addition to starting his own company, Khan has over 15 years of experience specializing in call center operational efficiency and BPO outsourcing.

Strategy Call Center Solutions reviews and comparisons

Strategy Call Center Solutions is a flexible BPO company that continues to grow and expand its services. While we do not have any reviews for Strategy Call Center Solutions, we would suggest a comparison of BPO providers within the United States, UAE, Pakistan, UK, and Canada.

Strategy Call Center Solutions’s contact information

Strategy Call Center Solutions’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (919) 931-6217.

Strategy Call Center Solutions news, podcast & articles

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Strategy Call Center Solutions videos & images

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About OA

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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