Viola Dispatch Management

Viola Dispatch has been helping Taxi and NEMT companies for over 6 years to lower payroll by 60% and increase brand awareness. We have dispatchers working 24/7 for different taxi and NEMT companies. As you know due to the pandemic it is getting increasingly difficult for taxi and NEMT companies to keep in-house dispatch. This is the right time to outsource your dispatch and rebuild your business. Viola Dispatch is here to offer you our dispatch service at a very reasonable price. we can help you reduce it by offering you the most reliable dispatch and call-taking services for as low as $4 per hour

What Viola Dispatch Management offers its clients

HOW DOES IT WORK?

With a dedicated dispatch manager, we’ll provide you with a team of dispatchers who will be trained based on your corporate accounts, standard operating procedures, and service area. In no time, we’ll take over your dispatch once the team is trained.

CALL FORWARDING

There will be no change to your existing phone lines. We can either set up an IP phone with your phone lines forwarded, or we can use soft-phone login credentials.

QUALITY CONTROL

All calls are recorded for quality and training purposes by Viola Dispatch’s quality control department. In addition to making sure all customer service ethics are used on calls and no language barriers exist, our quality control department will ensure that any language barriers are removed.

How Viola Dispatch Management outshines the competition

Viola Dispatch is an expert in all major areas of dispatching. We are currently covering:

Taxi Dispatch
Shuttle Dispatch
Limo Dispatch
NEMT Dispatch

Viola Dispatch Management company structure

Viola Dispatch has been helping Taxi and NEMT companies for over 6 years to lower payroll by 60% and increase brand awareness. We have dispatchers working 24/7 for different taxi and NEMT companies. As you know due to the pandemic it is getting increasingly difficult for taxi and NEMT companies to keep in-house dispatch. This is the right time to outsource your dispatch and rebuild your business. Viola Dispatch is here to offer you our dispatch service at a very reasonable price.

Sample highlight service offering of Viola Dispatch Management

The most reliable dispatch and call-taking services for as low as $4 per hour