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SupportMart Technical Services Pvt Ltd

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About

With a commitment to excellence, SupportMart is growing at a robust pace in the field of premium customer support for a spectrum of domains and is diligently poised at a decent altitude in the said arena. Foraying into one domain after the other, we have so far mastered the art of crafting excellent customer care for Travel, Technical support, Health care, Finance and CRM Solutions and are heading on towards setting up few other niches in the field of customer support business.

Headquarters

-

Public or Private

Private

Seats or staff

201-500

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

1.1

Site traffic

97

OA ranking

-

Glassdoor rating

3.9

CrunchBase ranking

-

Details

Executive

Amitoz Singh, Founder and CEO

Year Founded

2011

Countries of fulfillment

-

Sectors

-

Contact information

91-124-461-8200.

https://www.supportmart.com

Social media

About SupportMart Technical Services Pvt Ltd: Review and comparison

SupportMart Technical Services offers premium customer support in several different domains. The team at SupportMart “have so far mastered the art of crafting excellent customer care for Travel, Technical support, Health care, Finance, and CRM Solutions and are heading on towards setting up a few other niches in the field of customer support business.” 

This BPO company is focused on providing customized BPO solutions through thorough scrutinization of every issue, a well-trained team of human resources with academic backgrounds matching a firm’s area of expertise, and a principled approach to customer support services, all at an affordable rate.

Since its foundation in January of 2011 by CEO Amitoz Singh, SupportMart has expanded its operations across the globe. According to LinkedIn, the company’s current company size is 201 to 500 employees.

SupportMart Technical Services Pvt Ltd Outsourcing

SupportMart is a business process outsourcing (BPO) services provider based in New York, NY with additional offices in London, England; Haryana, India; and Sydney, Australia. SupportMart has provided affordable, reliable customer support for businesses for over a decade. 

SupportMart’s team members are experienced in customer service for a range of industries: premium tech support, travel support, healthcare support, financial support, and customer relationship management (CRM) solutions.

SupportMart Technical Services Pvt Ltd’s BPO services and pricings

SupportMart is a dynamic outsourcing provider that offers many invaluable services:

  • Flexible staffing
  • Permanent recruitment
  • Extensive training
  • Excellent decision-making and assessment tools
  • Project and operations management
  • Customized staffing solutions
  • Business process outsourcing services
  • Labor relations
  • Payroll
  • Performance management and evaluation

According to their Crunchbase page, SupportMart “designs, transforms and runs intelligent business operations, including those that are complex and specific to a set of chosen industries. It offers multi-support services to various partners and consumers.”

 

The firm takes pride in its customer-centric approach combined with state-of-the-art technology, optimized BPO solutions, and comprehensive omnichannel solutions. SupportMart also caters to a variety of customer engagement channels, including social media, webchat, live chat, email, and voice, among many others.

SupportMart’s pricing

SupportMart’s pricing will depend on the clients’ requirements and business needs. However, the firm assures on their LinkedIn page that they can provide highly affordable and more-than-acceptable customer service, calling it “​​the most alluring thing we are significant for.”

How SupportMart Technical Services Pvt Ltd outshines its competition

The firm takes pride in going above and beyond to satisfy its clients, customers, and agents alike. SupportMart excels in:

  • Delivering an exceptional customer experience
  • Attracting and assessing the right talent
  • Motivating and empowering their agents
  • Utilizing the power of the right technology 
  • Coming up with technology solutions that fully support their operations

Key executives

Amitoz Singh (Founder, CEO)

Amitoz Singh started SupportMart in January of 2011 with the same philosophies he holds today: “I intend to conduct business in a way that not only meets but exceeds the expectations of customers, business partners, shareholders, and creditors, as well as the communities in which we operate and society at large.”

Kunwar Ali (Associate Vice President)

Kunwar Ali has been with SupportMart since 2012. He is a leader in software development at SupportMart.

Deepak Chourasia (SEO Executive)

Deepak Chourasia is the executive of search engine optimization functions at SupportMart. He too has been a part of the SupportMart team since 2012.

SupportMart Technical Services Pvt Ltd reviews and comparisons

SupportMart is an innovative global contact center and BPO solutions provider. While we currently do not have any reviews for SupportMart, we would suggest a comparison of the firm to other small BPO providers and firms in the United States, United Kingdom, Australia, and India.

SupportMart Technical Services Pvt Ltd’s contact information

SupportMart Technical Services Pvt Ltd’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 91-124-461-8200..

References

https://www.crunchbase.com/organization/supportmart-technical-services

https://www.glassdoor.com/Overview/Working-at-SupportMart-EI_IE477022.11,22.htm

SupportMart Technical Services Pvt Ltd news, podcast & articles

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SupportMart Technical Services Pvt Ltd videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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