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Better Support

0.0/5 • Glassdoor rating


Better Support was founded in 2022 by the Swede Johan Jedaker with one clear mission – To Provide The World’s Best Support Talents.

We´re a young & modern outsourcing alternative with extensive expertise in how to find and manage the country´s top 5% talent.
Each staff we provide works exclusively for each of our clients, and in their existing systems.

Based in Manila, we’re at the heart of the world’s number one outsourcing destination, where English is an official language, high educational level and excellent work ethic.

What Better Support offers its clients

We believe that a company's success lies in its people, and outsourcing should be no different. That´s why our focus is not only to find the best talent but also to manage and inspire them. Due to our extensive knowledge of the Philippine outsourcing scene and company culture, we can provide you with the best talents and retain them.

How Better Support outshines the competition

Our employees align with our mission of promoting Filipino talent as the world´s number one. We know how to motivate and keep our employees happy, which positively reflects on their performance. We´re a progressive and experienced outsourcing alternative that works closely and cares about our clients.

Better Support company structure

Better Support is the brainchild of Johan Jedaker, a visionary from Sweden with more than a decade of experience in the Philippine outsourcing sector.

Before founding Better Support, Johan helped grow an outsourcing firm from a modest 10 employees to more than 200. His journey involved supporting more than 120 clients, including globally recognized names. 

Johan´s drive stems from showcasing the extraordinary talent of the Philippines to the world, which leads to better results for Better Support´s clients.

With Johan at the helm, you’re partnering with a seasoned professional in talent acquisition, management, and staff retention.

Sample highlight service offering of Better Support

You can acquire our services hourly with no minimum criteria, with pricing starting from $8 per hour.


6795 Ayala Avenue, 1223, Makati, Manila

Public or Private


Seats or staff



$1 mil. - $5 mil.

  • Advertising & PR
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Entertainment
  • Food & Beverage
  • Game Dev & Support
  • Hospitality
  • Media Publishing
  • Non Profit
  • Recruiting Staffing
  • Retail
  • Software Tech/IT
  • Travel


Year Founded


Countries of fulfillment
  • Philippines
  • Admin Support
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • IT Services and IT Consulting
  • Outsourcing Consultancy
Contact information


About Better Support: Review and comparison

Better Support is an up-and-coming contender in the outsourcing industry. The company provides other businesses with tailor-made solutions designed to give them an optimal outsourcing experience.

Founded in 2022, Better Support offers an alternative outsourcing solution to businesses that need help performing better, scaling faster, and reducing operational costs. The firm’s dynamic and fresh perspective helped it attract equally innovative top talents across the Philippines.

The company caters to businesses of all sizes – from small start-ups to large corporations with millions of dollars in turnover annually. Better Support also works with companies from across different industries.

Better Support Outsourcing

Better Support’s headquarters are in the Central Business District of Makati City in the Philippines. Its location in one of the heartlands of the Philippines’ commercial sector makes Better Support an ideal workplace for the country’s young talents.

The company aims to help clients achieve better business performance and allow them to focus on their core business through outsourcing solutions.

Better Support’s BPO services and pricings

Better Support can provide its clients with talents that will act as an addition to their existing teams or take over and help manage their needs. Its services are predicated on the concept of giving back the client’s time, reducing expenses, and improving their output quality.

The company’s services include:

Influencer marketing

Better Support prospects, contacts, and initiates collaborations on behalf of the client. This service also includes prospecting, deal-making, and crafting strategies.

Customer support

Customer support services include:

  • 24/7 live support
  • Email support
  • Voice support
  • Social media support

Affiliate marketing

Let Better Support’s agents drive up your sales. The company’s team can partner with affiliates and influencers. Some of the affiliates Better Support can partner with include:

  • Bloggers
  • Review websites
  • Influencers
  • Coupon code websites

Content writing

Better Support has a team of content-writing specialists that can help you with a variety of tasks, including:

  • Blog article writing
  • Social media posts
  • Translations
  • Product descriptions

Virtual assistance

Better Support can provide clients with dedicated virtual assistants. These VAs can perform a wide range of tasks, including:

  • Answering emails
  • Lead generation
  • Writing content
  • Updating excel sheets
  • Social media posting

Content management

Better Support has an extensive experience in handling different types of data and content, such as:

  • Product listings
  • Back-office uploading
  • Excel management
  • Data validation

Better Support’s pricing

Outsourcing services to Better Support can help businesses save as much as 50% on their monthly costs.

Contact Better Support to get a more detailed breakdown of their pricing.

How Better Support outshines its competition

Better Support has a progressive approach to outsourcing that helps it attract and retain fresh and young talents fit to work in the current market dynamics.

The company is also led by a veteran in the outsourcing industry. This gives Better Support’s management the necessary guidance that other starting outsourcing firms are lacking.

It also boasts several data center certifications from various bodies, including HIPAA, PCI DSS, STAR, ISO, and AICPA.

Key executives

Johan Jedaker (Founder and CEO)

Better Support was founded by Johan Jedaker, a veteran in the outsourcing industry. Jedaker is Better Support’s current CEO. He also served as the COO of another outsourcing firm before establishing his own company.

Better Support reviews and comparisons

Better Support has received positive feedback from several clients, including Swedish companies like Petli and MailSnap.

Its past clients left positive remarks about the quality of Better Support’s services and how it has helped their businesses scale faster.

Better Support’s contact information

Better Support’s main headquarters is located in:

6795 Ayala Avenue, 1223, Makati, Manila

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +639171520052.


Better Support news, podcast & articles

Better Support videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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