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Unicom Teleservices

About

Unicom is a 24/7 inbound and outbound call center staffed with a team of professional communication agents to provide answering services, processing and operational tasks for your business.

Whether you require technical or customer care helpdesk, sales, intake, scheduling, reservation or simple message intake and contact Unicom agents respond reliably, accurately and are always accountable to the performance of your tasks.

Our custom solutions follow your protocols and procedures – we lower your business costs and allow you and your staff to focus on what provides you the most value.

Headquarters

-

Public or Private

Privately Held

Seats or staff

11-50

Revenue

$1 to $5 million (USD)

Industries

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Highlights

Alexa ranking

2,397,256

Domain Authority

35

Site traffic

1,074

OA ranking

-

Glassdoor rating

2.5

CrunchBase ranking

-

Details

Executive

Patricia Fox, President

Year Founded

Privately Held

Countries of Fulfillment

-

Sectors

-

Contact information
Social media

About Unicom Teleservices: Review and comparison

Unicom Teleservices was founded in 1990 to provide answering service solutions to their clients and do it as efficiently as possible. The firm develops efficient contact center solutions by posing questions that others would not consider, which allows them to challenge the existing methods. 

The firm can do so because they seek out, and bring together excellent resources and ideas to help their clients stay focused on their objectives.

Their commitment to maintaining high standards ensures that they will always make every effort to keep this promise. They are always ready to work and are specialized in making custom solutions for each of their clients. 

Unicom Teleservices Outsourcing

Unicom Teleservices is a 24-hour inbound and outbound contact center that has a team of skilled communication agents who can assist companies with operational functions, answering services, and processing. The employees are accurate, reliable, and capable of helping, whether the company needs sales help, scheduling, technical help, or customer service. 

Their custom solutions adhere to the client’s norms and procedures, which reduces their business expenditures and allows them to concentrate on what matters most.

Unicom Teleservices’s BPO services and pricings

Unicom Teleservices is a top answering service provider that provides the following services:

  • Telephone answering
  • Property management help desk
  • Call center help desks
  • Virtual receptionist 
  • Answering service
  • Medical answering service
  • Location referral
  • BPO services 
  • Training
  • Operator services
  • Recruitment

Unicom Teleservices provides these services to various industries such as the banking and insurance sector, the health sector, education, restaurants, e-commerce, logistics, and telecommunications. 

Unicom Teleservices’ pricing

Unicom Teleservices does not provide standard packages or a set pricing plan for the services they offer. Instead, every client that wants to hire them will receive a custom quote, just like their customer services. The quote is free, and the amount the client will pay for the service depends on the services they need. 

How Unicom Teleservices outshines its competition

Unicom Teleservices offers many efficient services, but here is how they outshine their competition: 

  • Call filtering services that allow for receiving only important calls.
  • After-hours call support. 
  • Answering services 24/7.
  • Efficient customer relation services. 
  • Adjust their techniques and methods to follow each business process. 
  • Customer support is available year-round.
  • All services are custom. 

Key executives

Patricia Fox (President)

Patricia builds great business relationships by understanding other people’s needs and trying to help them fulfill them.

She takes her responsibilities, which include strategic planning, strategic direction, management development, revenue generation, and revenue growth, very seriously. She has also helped the company gain traction in the answering service provision marketplace. 

 

Unicom Teleservices reviews and comparisons

The firm has many positive reviews from both its clients and their employees. Here are a couple of comments left on their Indeed section.

“The staff from Unicom Teleservices was very helpful during our phone conversation. They were very pleasant and answered all my queries.”

Unicom Teleservices’s contact information

Unicom Teleservices’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 888-636-1222..

References

https://www.glassdoor.com/Overview/Working-at-Unicom-EI_IE621199.11,17.htm

https://www.crunchbase.com/organization/unicom-teleservices

Unicom Teleservices news, podcast & articles

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Unicom Teleservices videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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