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3.5/5 • Glassdoor rating


We create the ultimate global staffing experience for excellence-driven eCommerce merchants and agencies partnering with over 50 offices in the Philippines and over 10 in Colombia.

Outsourcing in Philippines & Colombia
for where you need a dedicated, affordable team member, who can work on a full-time basis;

Global Recruitment
for where you need help finding someone locally or globally.

So you’ve got an outsourced team you’re looking to turbocharge? Let us help!

Areas of Speciality.

👉 Development
👉 Creative Design
👉 Digital Marketing, Search & Social

👉 Traditional Marketing
👉 Accounting

👉 Administration
👉 eCommerce Customer Support


Filta won “Best Digital Outsourcing Agency 2021” by Corporate Vision.

Filta also host the WORLD’S largest official Shopify Meetup in the Philippines (in person and now virtually) with over 1000 retailers.

With us, you’ll receive guidance, experience & support to make your outsource & offshore journey a success and build a team that’s uniquely yours.

Key Benefits and Packages

  • You will have unlimited Filta onshore & outsource strategic support for you and your Colombia and Philippines teams
  • Filta premium employee & employer engagement workshops & strategies tailored to your needs
  • HRIS system & monthly reviews to drive performance & help your team grow
  • Access to training for staff upskilling
  • Your staff will receive benefits and perks such as monthly paid social club, birthday cake, Christmas Party and access to conferences and training


As the name suggests, it’s the entry point and developed for businesses who are working on a budget but want to have a level of compliance. With Filta Basic, we provide you and your employees with legally compliant employment, HR, payroll, health insurance, leave, and tenure – the rest such as IT, office etc is provided by you and your employees. We find this package works well for organizations that have already got a team in the Philippines (either via Upwork or similar sites) and are looking to put a little more rigour and security into their employee engagements.

Filta.Flexi Our most popular package is Filta-Flexi.

This is a more flexible arrangement where we provide your staff member with the legally compliant employment, HR, payroll, health insurance, leave and tenure you would get with Filta Basic, along with a company-provided laptop for added security as well as access to up any of our Filta 50 partner offices throughout the Philippines and 11 in Colombia for up to three days a week. 

We find this is a good middle point for clients who aren’t looking for a full office solution but want to remove the variables and risk by providing staff locked down and protected PCs as well as office access should there be issues with the internet.


With All-In, you get everything in Flexi as well as full-time access to one of our 50 world-class, commercial-grade facilities in the Philippines and 11 in Colombia. With All-In, your team will be working within an environment of like-minded, creative people where they can share ideas, help each other, and build community within an environment built for remote teams in this industry. With 100% power redundancy, 24/7 security, and provision of the internet from multiple ISPs, our environments are built for international business.


Finally, for businesses with an existing Philippines based team looking for more control and autonomy, we have Filta.Custom. As the name suggests, it’s a fully customized solution depending on your needs. Businesses with over 10 staff tend to look at Custom as an option.

What Filta offers its clients

We can offer you a variety of different services to cater for wherever you are in your business lifecycle.

Outsourcing in Colombia or the Philippines

We can help you build a handpicked, dedicated full-time team based in our unique outsourcing ecosystem built for your success.

Global Recruitment

If you are looking for people in your local area. We can help you source great talent in Australia, the UK, the US, Canada or anywhere else you need them.

We find great talent in:
Creative Design
Traditional Advertising & Marketing
Digital Marketing, Search & Social
Administration & eCommerce Customer Support

How Filta outshines the competition

Filta has these additional values that place them above the rest:

At Filta, we believe the most important piece of the puzzle when building and managing a successful team in the Philippines and Colombia is having a true partner who is there to help you when you need them. That means not only providing you and your clients the best staff, facilities, and operations, but also the best day-to-day support from people who know your industry and the challenges you and your clients are facing.

This is what drives us, and I personally feel it’s why our clients come back to us time and time again.

So, what you can expect from our team at Filta? We believe our role is to be an extension of you and your client's businesses by providing:

A high level of service through multi-level touchpoints, workshops, processes, and feedback loops to ensure are always on the same page.
As thorough and robust staff sourcing and engagement strategies and tactics as you will find in the Philippines and Colombian offshore staffing market.
A collaborative approach where we are there for your business every step of the way.
An agnostic approach to offshore staffing where we use a variety of ‘best of breed’ offshore staffing providers so we can give you bespoke infrastructure and compliance solutions, but effective BCP should we need to pivot quickly in times similar to what we have recently seen with the Covid-19 pandemic.

Filta company structure

We are a uniquely accessible team, with our team in Australia, Colombia & the Philippines. This allows us to provide true end-to-end experience throughout your outsourcing staffing journey.

Our digital & professional experience is truly international, with our core team having lived & worked outside our home countries, making cross-cultural understanding a key strength.

Sample highlight service offering of Filta

Our offering goes further to deliver a team that's not cheap, but great value.

Your unique journey with us includes cultural awareness training & support delivered to your onshore & offshore teams, regular staff reviews, career goal-setting support, performance-built dashboards, upskill training for your offshore team & morale-boosting perks built right in.

And most importantly; in-person, onshore support when you need it most.

It’s this unique approach that delivers you an offshore team that actually works.


310 Edward Street, 4000, Brisbane City, QLD, Australia

Public or Private


Seats or staff



$1 mil. - $5 mil.

  • Advertising & PR
  • Digital Marketing
  • Ecommerce
  • Game Dev & Support
  • Hardware Tech/IT
  • Media Publishing
  • Recruiting Staffing
  • SaaS
  • Software Tech/IT



Nerissa Chaux, Founder & CEO

Year Founded


Countries of fulfillment
  • Australia
  • Colombia
  • Philippines
  • Admin Support
  • Digital & Content Marketing
  • Full service BPO
  • Outsourcing Consultancy
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

+61 401 304 457

About Filta: Review and comparison

Outsourcing and recruiting powerhouse Filta is an innovative and modern company based in Brisbane, Queensland. They’ve helped companies hire top-notch talent and create global relationships since 2016

Ranked in the Top 10 BPO Companies in the Philippines, Filta uses its modern outsourcing technology to establish lasting business partnerships. They help find global, full-time employees and local potential. 

Filta is a mid-size company with about 51-200 employees. Since its inception, Filta has expanded its reach to the Greater Brisbane Area, Sydney, and Manila. With a revenue of $6,392,498 and a relationship with Google, Filta redefines the virtual recruitment industry.

Filta Outsourcing

Filta has a well-defined formula for its vision of success. Featuring six steps for effective management and recruitment, Filta prides itself on professionalism and transparency. The Filta formula for success includes resilience, discipline, competitiveness, intelligence, and talent.

Filta isn’t just an impactful BPO company – they are also a great company to employees. With a GlassDoor rating of 3.4 and implemented mental health days for staff, they ensure that their employees are up to the task of outsourcing.

Filta’s BPO services and pricings

Filta is an adaptive company that provides a wide range of services, such as: 

  • Consulting
  • Recruitment
  • Outsourcing
  • Management
  • Recruitment screening, placement, and training
  • Business analysis
  • Custom solution packages
  • eCommerce and digital marketing

They have a focus on building successful, valuable teams so businesses can expand globally. Filta supports and guides every client throughout the entire process. 

Filta’s pricing

Every client situation is unique, so Filta does not set a specified rate for consulting, recruitment, or outsourcing. 

However, they do have flexible options – so businesses of all sizes can use their services. Filta can adjust pricing and plan options depending on where a client is in the outsourcing process.

How Filta outshines its competition

Along with their formula for providing excellent recruitment, Filta has these additional values that place them above the rest: 

  • Uncompromising when it comes to creating the perfect experience for clients
  • Accountability when things go wrong or sales aren’t going as expected
  • Attention to detail
  • Treat each client like they’re the only client
  • Working together to form a functioning team
  • Learning from mistakes and growing
  • Having leadership available whenever and wherever necessary

Filta also provides monthly team satisfaction and performance reports to keep clients on track, along with an HRIS system that provides employees with real-time feedback.

Key executives

Efren Chaux, Founder & CEO

Efren has been CEO since 2016 and has several years of recruitment experience. He was the co-founder of Brown & Chase, which was an agency focused on consulting and recruitment.

Nerissa Chaux, Founder & President of Global Growth

Maryll Levitt, Chief of Staff

Jigs Jugan, Client Experience – Asia Pacific

Andrea Villa, Client Experience – Americas

Filta reviews and comparisons

Filta has glowing client testimonials. Publication site The Cut specifies the recruitment skills of the Filta team and their proactive attitude, while others appreciate the attention to detail Filta demonstrates. 

Finding direct competitors for Filta is a challenge, as most BPO companies focus more on data research and marketing. The closest comparison is CloudStaff, another recruitment firm based in the Philippines.

Filta’s contact information

Filta’s main headquarters is located in:

310 Edward Street, 4000, Brisbane City, QLD, Australia

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +61 401 304 457.


Filta news, podcast & articles

Filta videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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